Silverburn Care Home

3 Netherplace Road, Pollok, Glasgow G53 5AG
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9 Reviews
  • Silverburn Care Home, Glasgow
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Care Provided by Silverburn Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Silverburn Care Ltd
  • Person in charge
  • Jennifer Kimmins (Manager)
  • Admission Criteria
    • Private, Respite, NHS referrals, Social work Referrals etc.
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Silverburn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,325 – £1,450
    • Self-Funded Nursing Dementia Care £1,350 – £2,120
  • (these prices are only a guideline, please contact Silverburn Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Silverburn Care Home Reviews (9)

Over all time Silverburn Care Home has 9 reviews.

Overall Experience

  • 7
  • 2
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Review from I M (Wife of Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this care home for approximately two and a half years. I am pleased with the care he receives, and the staff and management are very helpful.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you, Irene. We are delighted to be taking care of your husband. Much appreciated.


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Review from Kevin R (Son of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently lost our beloved mother, who passed away peacefully in Silverburn Care Home where she had been so well cared for since May 2019. We would not hesitate to highly recommend Silverburn to anyone who is looking for a quality care home for their loved one. The level of care and kindness shown
by everyone in the nursing staff is first class. They took the time to get to know our mother well and were able to respond swiftly to her needs but also showed great warmth throughout. We would like to thank everyone in the Silverburn team, the management, the activities/events team who strived to ensure the residents were entertained and stimulated, all the nursing staff, specifically the Murdoch unit staff where our mum was cared for so well. Every single one not only enhanced our mother’s life, but also the lives of the whole family who could all rest easy knowing mum was so safe and well cared for. We take great comfort from that and we will all be forever grateful.

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Review from Alison R (Daughter of Resident) published on 14 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in the Murdoch Unit {advanced dementia} at Silverburn Care Home for just over a year. Every member of staff, from the housekeepers to the management team are such a genuine group of caring people, always happy to help, nothing a problem. The activity coordinators do a wonderful
job keeping all the residents entertained, more so since the lockdown has been in place, video calling family instead. Silverburn has its own private mini-bus, which they use to take residents out and about, although, at present due to COVID it is also canceled. The care home has a wonderful online plan of care named 'relatives gateway' where I could log on and access all of the caregiving to Mum plus social activities and photographs. I cannot put into words how loving and professional all staff were, contributing to the superb care Mum received this past 14 months. I just wish Mum could have experienced a few more wonderful years living here, but unfortunately, this wasn't meant to be. Thank you.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you, Alison. These words mean a lot to us. You all have been a great family and we will miss you all.


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Review from Kenneth B (Son of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care for my Dad is getting. The food he is given is really good, he is eating very well now. Staff very caring and any issues are dealt with, good communication also. Provides good entertainment also.

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Review from Joyce W (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, compassion, kindness and professionalism shown to my Mum since she arrived at Silverburn has been absolutely wonderful. My Mum is like a new lady since she arrived here.The staff cannot do enough for her and Mum has thrived here and settled in great.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I would like to thank the family for their trust in us. Reviews like these makes a very positive impact on our staff team and I would like to thank the family once again on behalf of everyone from Silverburn.


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Review from Charles H (Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous when I first came in but I was soon put at ease by the friendly management and staff. I was soon made welcome by staff and residents alike. Nothing is too much trouble for the staff, they will sit and talk to you for as long as it takes. The atmosphere is very warm and caring, as I was
made very welcome. I feel as if I have known the staff for years, they are so supportive and they listen to what you have to say.

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Review from Mandy G (Niece of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family.
Standard of care for the service user is exceptional - even on the
most trying of days. A big thank you to all.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I would like to thank you for your kind words which mean a lot for our staff, as not everyone realises the hard work and dedication that goes on for the care of residents on a day to day basis. Thank you again on behalf of everyone.


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Review from Dolores T (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you so much for your nice comments and this means a lot for our staff


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Review from Angela B (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct
level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I am pleased that you are happy with your mum's care. Being a specialist nursing dementia unit, I agree not everyday is the same day. I met with the unit manager and deputy recently and one of the action point on your concern if not "area for improvement" is that we have now allocated an additional staff to this unit for 8am to 10am and also 6pm to 8pm on a day to day basis. We also use an additional full-time staff member for a day to a week if there is a new admission or more than one. Please do not hesitate to contact me for any other suggestions and thank you for trusting us to care for your mum.


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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 9 Mar 2022

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Silverburn Care Home

What types of Care is Silverburn Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Silverburn Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Silverburn Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Silverburn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverburn Care Home to the centre of Glasgow?

4.3 mile(s) as the crow flies, distance by road may be significantly further.