Parkhouse Manor Care Home

557 Parkhouse Road, Barrhead, Glasgow G78 1TE
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7.4 24 Reviews
  • Parkhouse Manor Care Home, Glasgow
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Care Provided by Parkhouse Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Raz Latif
  • Person in charge
  • Heather Hanratty (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Parkhouse Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
    • Self-Funded Residential Dementia Care £900 – £1,100
    • Self-Funded Nursing Care £900 – £1,100
    • Self-Funded Nursing Dementia Care £900 – £1,100
    • RESPITE Self-Funded Residential Care £900 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,100
    • RESPITE Self-Funded Nursing Care £900 – £1,100
    • RESPITE Self-Funded Nursing Dementia Care £900 – £1,100
  • (these prices are only a guideline, please contact Parkhouse Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Parkhouse Manor Care Home Reviews (24)

Total of 24, showing 1-20
7.4

Parkhouse Manor Care Home has a Review Score of 7.4 (7.437) out of 10, based on 1 reviews in the last 2 years. Over all time Parkhouse Manor Care Home has 24 reviews.

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Review from Robert B (Son of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been, at Parkhouse Manor, for a couple of years. She is very happy with the care and attention received. She is also very happy with the food offered. During my visits, I have always found the staff very friendly and helpful and it is obvious that the staff really care for those they look
after. There are always lots of staff around and seem to engage well with the residents. If ever there are any medical or other issues with my mother's care, I or one of my sisters always receive an informative call from a member of staff. The only issue I have is, as my mother has dementia, she is now unable to use her mobile phone which makes easy telephone contact, with her, pretty difficult and can entail many unanswered calls from myself or my sisters. I do, however, understand that telephone lines have to be kept as clear as possible but I feel that this is an issue that could be addressed.

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Review from Katherine S (Daughter of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried that my Dad wouldn't settle at the care home but my concerns were totally unfounded. The staff at Parkhouse Manor are so lovely and attentive. The care home itself is kept spotlessly clean and there is always some form of entertainment going on. I can't thank all the staff enough for their
care and support of my 92 year old Dad.

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Review from A K (Son of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has always felt safe and secure at Parkhouse Manor. The staff know all residents very well and are a very happy, caring workforce.
There are always activities going on and all residents are encouraged and most are willing to participate and join in with the fun.

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Review from K F (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care and facilities are excellent. The activities are very good and leaders engaging and enthusiastic. I just wish my mum would take part.
I'd love to be more involved and for mum to be enabled to regain more mobility. Physiotherapy input would be great. All in all it seems to be a lovely
place to live and I appreciate the care.

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Review from K B (Wife of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management are very friendly and helpful. My husband is very well looked after and I have no complaints. We are always kept up to date with everything.

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Review from Jacqueline K (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Parkhouse for over a year, and my mum for four months. The home has a family feel, staff are kind, patient and caring in dealing with people with a range of different physical and cognitive issues. The home is clean and well-run and staff are good at keeping family informed of any
issues. Recent appointment of activities co-ordinator is a very positive development.

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Review from Kenneth M (Son of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for almost 18 months and has been looked after really well. She never finds anything to complain about, she says that the food and staff are very good. Her room is always very clean and I have never had anything to complain about.

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Review from E R (Wife of Resident) published on 13 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for over 18 months and I am satisfied that he is being well cared for. The staff are always pleasant and helpful and the catering very good with choice of menus. All rooms clean and fresh.
I feel that my husband's condition is managed well. Haven't seen any daily activities,
but celebration dates are made very enjoyable by staff.

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Review from Alice M (Daughter of Resident) published on 13 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had visited 13 care homes prior to choosing this one. I liked the fact the staff were engaging constantly with the residents. I did not give any notice before visiting the home but that would not have mattered as visitors are welcome anytime.
The home is clean and the residents tidy in appearance.
Calendar events are all celebrated and on the notice board, family members welcome. They listen to you as a family member, as you are the one that has cared for this resident for years. I am confident that my mother is well looked after.

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Review from L C (Niece of Resident) published on 13 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is always spotlessly clean and fresh. All staff very approachable, caring and attentive. Had been no activities for residents but we have been told this is now in place and residents will get out and about a bit more. Both my aunts are resident and I feel stimulation is required. Sitting in
day room for days at a time is not good for them, though when I visit they do seem content.
Could do with better access to tv in both day areas in Beechview. TV is only in one part, in the corner. Garden furniture area could be nearer the door perhaps and furniture renewed for use in better weather.

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Review from P C (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been made very welcome and has settled well in the care home. The staff are caring and I know my mum is in good hands. The atmosphere is homely and we have been encouraged to personalise my mum's room, bringing in furniture from home. The decision to admit my mum to care was a difficult one
however, I am reassured that it is the right one and that we have picked the perfect care home for her. The manager and her team are doing a great job!

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Review from Elizabeth D (Daughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care in Parkhouse Manor Care Home has been first class. The staff have managed to encourage her to return to the sociable cheery person she had lost. The staff are friendly and constant. The staff nurse or care manager is always available to discuss my mothers care. My mother's room is spacious
and kept spotlessly clean. I feel at ease knowing my mother is being well looked after and that she is happy.

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Review from Sarah B (Sister of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experienced another more modern home where another sister was placed I was delighted to experience the level of care at Parkhouse Manor Care Home. It may not be the most modern or best equipped but to me what impressed was the quality of care, not young inexperienced disinterested staff but mature,
understanding and extremely caring. I am delighted that my sister is in their professional caring hands.

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Review from Peter M (Son of Resident) published on 8 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Parkhouse Manor Care Home for a period of respite. I found the staff to be very friendly and caring towards my family and my mother. The surroundings are beautiful and my mother enjoyed her stay.

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Review from L M (Daughter of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkhouse Manor offers my mother a very comfortable home. There is a wonderful garden and the accommodation is of a very high standard. The staff are very friendly and they look after my mother's needs. I certainly would recommend Parkhouse Manor.

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Review from Elizabeth R (Wife of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable visiting areas, friendly staff, welcoming smell (air fresh). Great gardens. In-house nursing staff.

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Review from Jenny C (Wife of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses and care staff are really good. They are always there when you need any information on my husband and nothing is too much trouble to them. They are so helpful.

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Review from George M (Friend of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant place. Lovely people. Beautiful surroundings.

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Review from S L (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant, caring environment with helpful and considerate staff who show respect and an excellent standard of care towards residents who all appear content in their environment.
The level of care is excellent and staff are always available to discuss any issues which are addressed promptly.

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Review from Annie M (Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here, the staff are all so good. I wouldn't change a thing.

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Current Review Score: 7.4 (7.437)

Overview of Review Score

The Review Score of 7.4 (7.437) out of 10 for Parkhouse Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Parkhouse Manor Care Home is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.104 Points relating to the number of positive Reviews for Parkhouse Manor Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 1 Positive Reviews ÷ 9.6 = 0.104

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Parkhouse Manor Care Home

What types of Care is Parkhouse Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkhouse Manor Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Parkhouse Manor Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Parkhouse Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkhouse Manor Care Home to the centre of Glasgow?

5.7 mile(s) as the crow flies, distance by road may be significantly further.