Oakbridge Care Home

2032 Great Western Road, Knightswood, Glasgow G13 2HA
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8.5 37 Reviews
  • Oakbridge Care Home, Glasgow
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Care Provided by Oakbridge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 85 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Frances Burns (Home Manager)
  • Admission Criteria
    • Public and privately funded placements available.
    • Ages 65+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Oakbridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Accurate funding assessments can be made upon receipt of your SNA assessment, which can be obtained from your Social Work team.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Oakbridge operates an open visiting policy. We Kindly ask that you avoid mealtimes if possible.



  • Parking

  • Private car park available


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Oakbridge Care Home Reviews (37)

Total of 37, showing 1-20
8.5

Oakbridge Care Home has a Review Score of 8.5 (8.488) out of 10, based on 4 reviews in the last 2 years. Over all time Oakbridge Care Home has 37 reviews.

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Review from Jill M (Daughter-in-law of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was in the Intermediate Care Unit for over 4 weeks. All of the staff were friendly, professional, made her visitors feel welcome and took great care of her. She enjoyed all of her meals, having a cuppa with family in the tv lounge or the cafe and getting fresh air in the gardens.

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Review from Elaine S (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here straight from hospital and was upset and apprehensive about the move.
The manager and the staff were great, after a couple of days mum settled, actually quite enjoying her time there. Mum was well looked after, the care she received was second to none. The staff were kind and patient
with her, from staff at the cafe making sure she got her favourite treat (hot chocolate /extra whipped cream) to the reception/office staff stopping for a chat. The staff involved with Mum were beyond excellent, always chatting and making her laugh (a few staff members were outstanding and I felt confident Mum was getting the best care possible). The ladies who run the activities were lovely to her too. She has now moved in with me but Mum really loved the staff and her time at Oakbridge. This is a lovely place, very well run with the highest standards of respect and dignity in dealing with residents.

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Review from K L (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to the intermediate care unit after a prolonged hospital stay. A very sad, scared lady in a lot of pain.
The manager and her staff have shown my mum (and our family) so much kindness as she adjusted to her move. The care staff are absolutely wonderful and have gone above and beyond to
make my mum feel relaxed and happy. Physiotherapists and podiatrists have worked to improve her mobility, and the visiting GP has quickly dealt with any issues that have arisen. Mum is now due to leave to go to her permanent care home, and she asked me if she could just stay in the unit at Oakbridge! We can’t thank the team enough for everything they have done in rehabilitating Mum.

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Review from G G (Son of Resident) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to the Pine Trees (intermediate care unit) in late February. I have to say the care and rehabilitation she received were excellent. The staff were kind, caring, patient, and always smiling. All the staff became firm friends. My mother was very sad to leave the unit and move on to
a residential care home.

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Review from Linda G (Friend of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend is resident in the rehabilitation unit, she was anxious about going there from hospital and felt she wouldn’t settle.
I have visited regularly and as a carer myself I was very impressed with the care she received all the staff were very efficient. Friendly and attentive to my friend's
needs.
Tomorrow my friend is moving to a nursing home and she has said she would rather stay at Oakburn and that she would miss the staff who she views as friends. Thank you all for making her stay a home from home.

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Review from Andrew T (Son of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Oakbridge are simply wonderful. I was deeply impressed by the care and respect shown to my mother during her years of residence and shown to the same high degree to the other residents. I highly recommend Oakbridge.

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Review from Anne B (Sister of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very anxious when it was suggested that my Brother was to go to the Oakbridge Assessment Centre for 4 weeks to be assessed. The Unit he was in is called Pine Trees. I can honestly say that during his stay he received excellent care and the unit manager is exceptional as are her staff. During this
period, it was not possible to enter the home because of the pandemic so there are some aspects of the home I cannot comment on, however, the most important thing is good care and he absolutely received that whilst in Oakbridge. His four week assessment turned into over two months due to various circumstances and he transferred today to another care setting run by his family. I would certainly recommend Oakbridge and in particular the Pine Trees unit and excellent staff. A big thank you to everyone.

Reply from Darren Kelly, Manager at Oakbridge Care Home

Many thanks for your kind words, which I have passed on to our team. We strive to provide excellent care to our residents and I am delighted that you have found the care provided to your brother to be of a high standard.


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Review from M B (Sister-in-law of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was in the Oakminster Intermediate Assessment Unit for assessment with a view to being placed into the community with assistance. He is now being, successfully, helped to move into permanent sheltered tenancy. He has Parkinson's and during his stay of six weeks, he has received all the possible
care and attention he has required. The staff have been so caring/friendly interested and been to help him back to reality. e has received, care and attention with dignity at all times.

Reply from Darren Kelly, Manager at Oakbridge Care Home

Thank you so much for your kind review. We always endeavour to provide the best care at Oakbridge and I will ensure that your opinions are shared with our excellent care team. Kind Regards, Darren.


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Review from Lisa W (Granddaughter of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff excellent, friendly and welcoming atmosphere. The team go out of their way to look after my gran, who doesn't speak English. Always ensuring she's included in activities and well cared for. There's always something for her to do to keep her active. She loves it here. Thank you.

Reply from Nicola Rae, Manager at Oakbridge Care Home

Thank you so much for your feedback. I will pass it on to all the staff.


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Review from Barbara M (Friend of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident here for 7 years and the standards of care have reached a much higher level in the last couple of years. In my opinion, much of the improvement is due to a certain member of staff who is very caring and also uses a very common sense approach in dealing with problems/issues
that can arise. Her ways have spread and the current nurses and carers have a lovely way when dealing with residents. The entertainment has always been good and continues to be so.

Reply from Nicola Rae, Manager at Oakbridge Care Home

Thank you so much for your kind words, I will pass these on to my staff.


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Review from Billy M (Next of Kin) published on 30 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff do a fantastic job at this home.
Since my mum has been taken into this care home, her overall wellbeing has improved dramatically. I can’t thank the staff at Oakbridge care home enough. My mum loves being in this place even though her memory is not great she is very grateful. Thank
you, everyone.

Reply from Nicola Rae, Manager at Oakbridge Care Home

Thank you so much for your kind works I will pass them on to the staff.


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Review from Robert B (Son of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home was described to us by a social worker as not the best but the care is. I, my beloved mother and our whole family totally agree.

Reply from Nicola Rae, Manager at Oakbridge Care Home

Thank you so much for your feedback.


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Review from Carol M (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here since October 2018 and I have been very happy with all aspects of care from the staff, no complaints. Excellent care and staff, very understanding.

Reply from Nicola Rae, Manager at Oakbridge Care Home

Dear Carol, thank you so much for your kind words I will pass these on to the staff team. Best Wishes, Nicola Rae, Manager, Oakbridge Care Home.


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Review from Annette K (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been great with my Dad. They have encouraged him to take part in activities. He has improved a lot since he came into the home. He has put on weight and now takes part in lots of activities. I am very happy with support Oakbridge has given him. It means I have lots of time just to be with
him.

Reply from Iain Ballantyne, Operations manager at Oakbridge Care Home

Thank you very much for your kind words; I am sure the staff will appreciate your comments. We have an initiative within our homes that allows you to thank our care staff and this will be recognised by the home. Please ask at reception for more details.


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Review from Linda M (Daughter of Resident) published on 2 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Oakbridge for intermediate care and was there for four weeks. The staff and physio team could not have been more helpful and we cannot thank them enough for the care and attention to mum. Thank you all ladies.

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Review from Mary M (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and helpful and enjoy visiting my mother here and enjoy all the entertainment.

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Review from L M (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad lives in Oakbridge and I am very happy with the care and support my Dad receives. The staff are lovely and kind. I would highly recommend Oakbridge. Activities - there's lots of variety. My Dad has only recently come in and he is doing well.

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Review from M F (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to this care home 4 months ago. Since then, her quality of life has improved greatly. She enjoys the company and the staff are great and provide outstanding care. She is well looked after and it has been a pleasure to see her so happy.

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Review from Peter F (Son of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic facility with caring staff who treat all residents with respect and dignity.

Reply from Iain Ballantyne, Operations manager at Oakbridge Care Home

Thank you for your kind words.


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Review from L B (Friend of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, I felt that the home was bit tired, it really required fully redecorating, the staff seemed caring and friendly. However, since my Aunt's 3 years residency, there were many staff changes. All in all, I felt that the home, in general, was fine and it was really the head nurse and carers that
kept me from moving my Aunt. My Aunt has recently passed away and I must say that the staff on duty over the weekend from 19th April to Sunday 22 April were first class. I've also noticed that the home is currently being redecorated.

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Current Review Score: 8.5 (8.488)

Overview of Review Score

The Review Score of 8.5 (8.488) out of 10 for Oakbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Oakbridge Care Home is calculated as follows: ( (36 Excellents x 5) + (5 Goods x 4) ) ÷ 41 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.61 Points relating to the number of positive Reviews for Oakbridge Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 4 Positive Reviews ÷ 17 = 0.235

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Oakbridge Care Home

What types of Care is Oakbridge Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakbridge Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Oakbridge Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Oakbridge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakbridge Care Home to the centre of Glasgow?

4.0 mile(s) as the crow flies, distance by road may be significantly further.