Wyndford Locks Care Home

1 Currie Street, Maryhill, Glasgow G20 9EW
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9.4 65 Reviews
  • Wyndford Locks Care Home, Glasgow
Wyndford Locks Care Home, located in the peaceful residential area of Maryhill in Glasgow, supports older people to lead their best lives with nursing and nursing dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Benefitting from lovely en-suite bedrooms, a hair salon, pub and wellbeing programme, residents are encouraged to maintain their hobbies, try their hand at new things and engage with the local community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Wyndford Locks.

The catering team at Wyndford Locks understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Wyndford Locks likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Wyndford Locks, residents are encouraged to take an active role in the Maryhill community.

Care Provided by Wyndford Locks Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 150 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Cunningham (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (150)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Wheelchair Access

Wyndford Locks Care Home Reviews (65)

Total of 65, showing 1-20
9.4

Wyndford Locks Care Home has a Review Score of 9.4 (9.436) out of 10, based on 24 reviews in the last 2 years. Over all time Wyndford Locks Care Home has 65 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

This was the first time I had respite and my husband was in a care home and away from me. The staff could not have been kinder or more compassionate. He was well cared for and did settle. The family could visit visit out of mealtimes. We were all made to feel welcome. I was very happy and he was ok.
He was well fed and even put on weight. I would recommend this care home. Five stars for all the staff. Well done.

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Overall Experience  Overall Experience 5.0 out of 5

My husband became a resident at Wyndford Locks in early January 2025. He was 87, had had a couple of falls at home and needed more professional care than I was able to give. It was very sad to see him leave our marital home. But the care, love and compassion shown to him at Wyndford Locks made the seperation
more bearable. He was treated with dignity and shown such affection, and just as importantly, the degree and expertise of nursing staff was exceptional.

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Overall Experience  Overall Experience 4.0 out of 5

I feel the staff do a good job of looking after my mum's needs and I appreciate their patience when doing so. The maintenance staff are all helpful and friendly, the groundskeeper does a fantastic job and is super friendly too. The office staff are all very approachable and the managers have an open
door policy if you have any queries. The only negative I have is the home could do with a refurb as the bedroom furniture and fittings are a bit tired and worn.

Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

Thank you for reaching out with your review about our service at Wyndford Locks Care Home. All feedback is appreciated and will allow us to build a better home moving forward. If you would like to reach out to the home manager they would be happy to discuss the plans we have over the coming months for the home.


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Overall Experience  Overall Experience 5.0 out of 5

Was anxious when my sister was coming in for respite! What a joy to see her settle in and state every member of staff was so caring and kind. Would have no hesitation in future as this has been a very pleasant experience for patient and her relatives. Thank you all for looking after my sister so well.

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Overall Experience  Overall Experience 5.0 out of 5

My mum recently went into this care home, the care my mum is getting is 100%. I wish I had moved her earlier but she's in better care than before. I can't fault anything about the home, they let family know if there is any changes or issues, and doctor sees patients regularly.

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Overall Experience  Overall Experience 4.0 out of 5

My Dad was resident at Wynford Locks Care Home for over 2 years and had the best care. His room overlooked the lovely garden. My Dad was happy and content and well looked after until his sudden passing in October. The staff always made sure Dad was happy and made the walk to the dining room, they were
always friendly too. They kept in regular contact to let me know how my dad was keeping.

Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your Dad received at Wyndford Locks Care Home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Overall Experience  Overall Experience 4.0 out of 5

The home itself is good, it could do with an upgrade in certain areas, the staff that are there are good with the residents, the outside ie gardens are kept really well, big thanks to all the staff and gardener for keeping on top of this.

Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

Thank you for taking the time to give us some feedback at Wyndford Locks Care Home. All feedback is appreciated and gives us the opportunity to improve the service we provide for our residents. Please feel free to speak with the Home Manager on your next visit to the home where we will be happy to discuss further.


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Overall Experience  Overall Experience 3.0 out of 5

The staff are great but I feel as though there could be a bit more activities to keep the residents engaged. Especially in the evenings. Also the decoration could do with being refreshed. Overall I'm satisfied with the level of care given.

Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

Thank you for reaching out with your feedback about Wyndford Locks Care Home. All feedback is valuable and appreciated as we endeavour to make the service better. If you wish to contact the Home Manager to discuss your concerns further please contact the home directly.


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Overall Experience  Overall Experience 5.0 out of 5

I live in Northern Ireland so can only visit my brother infrequently, but a cousin in Airdrie visits more regularly. I am more than happy with the feedback that I get from Wynford despite the distance. This includes regular updates on his condition and requests to approve any treatments, such as vaccinations.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at the Robert Graham House at Wyndford Locks who take care of my mother (she is 88 and has dementia and has been a resident for six months) are very kind and professional. I am very glad that she is in a safe and caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

As we live about 200 miles from the home and due to age are not able to visit more than once every 6 weeks or so it's important to us that we have confidence in the care my sister receives. When I call the home I'm always given a true up-to-date report on my sister's progress, and when I visit the same.
All the staff seem friendly and have an interest in the ones in their care.

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Overall Experience  Overall Experience 5.0 out of 5

My father has sadly passed now. I can honestly say that the care he received in Maryhill House Wynford Locks, was excellent. When he first arrived there in 2021, he had a high level of paranoia. He was later given antiscicotics to help. The staff were very understanding of his needs and tried to accommodate
him as best they could. He was diagnosed with heart failure 10 years ago when he was 81. He gradually lost all mobility over the years, was incontinent and not the easiest to care for, but I saw lots of patient care and consideration and compassion for him during his stay. They were very open to suggestions from myself and my partner, to use uro sheaths to help with his incontinence and skin care. I am very grateful to all the lovely staff that helped him. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Wyndford Locks for more than 6 years and I have never failed to be impressed by the friendliness and professionalism of all of the staff. By this I mean not only the staff in the care units but the ground, kitchen, cleaners and admin staff as well. It's not the easiest
of jobs and I'm sure that most, if not all, relatives would agree that the staff are worth their weight in gold and should be paid accordingly. It is very stressful when you realise that you cannot care for your loved one any more and that they need more than you can provide but if you find the right care home it lifts that guilt and stress. A big thank you to all of the staff from our family.

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Overall Experience  Overall Experience 5.0 out of 5

Care staff always very friendly. They have always kept communications with me for any information about my gran. I find the staff know my gran and her personality very well, and my gran seems to respond well to them. Definetly the best staff and nurses I have come across in care settings.

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Overall Experience  Overall Experience 5.0 out of 5

Happy with the overall care, excellent staff, and always meets our needs.

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Overall Experience  Overall Experience 4.0 out of 5

The home provides a good service. The staff are hardworking and helpful. Everyone does their best to offer the best care they can even in difficult circumstances. My mother gets the best care and I am happy with the care. She had celebrated her 90th birthday and the staff did their best in organising
the party.

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Overall Experience  Overall Experience 5.0 out of 5

The manager of the care home has done so much to help with my husband moving in. She was so helpful with all the paperwork too. She was lovely and helped to answer all my questions. I could not have done it without her.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for just over a year she has settled in and is flourishing due to the care and attention from all the staff. She truly has a new lease of life and has put on weight enjoys her tine and has become more sociable. The staff are very engaging and always acknowledged residents
even if only in the passing. A very caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything with my mother's care. Nothing seems to be a bother for the staff and my mother seems happy and settled.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for just over a year now and from the first moment we walked in we were greeted by the friendly and welcoming staff. The staff always says hello and how are you.. they do an excellent job. Very easy to approach and talk to with any questions we may have about Mum. We are very
happy with the care she receives.

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Current Review Score: 9.4 (9.436)

Overview of Review Score

The Review Score of 9.4 (9.436) out of 10 for Wyndford Locks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Wyndford Locks Care Home is calculated as follows: ( (205 Excellents x 5) + (55 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 278 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.767 Points relating to the number of positive Reviews for Wyndford Locks Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 23 Positive Reviews ÷ 30 = 0.767

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Aug 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (0)

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Frequently Asked Questions about Wyndford Locks Care Home

What types of Care is Wyndford Locks Care Home registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyndford Locks Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wyndford Locks Care Home have?

There are 150 Single Rooms.

What are the Facilities & Services at Wyndford Locks Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Residents Kitchenette are some of the Facilities & Services.

How far is Wyndford Locks Care Home to the centre of Glasgow?

2.0 mile(s) as the crow flies, distance by road may be significantly further.