Birdston Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
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9.9 25 Reviews
  • Birdston Care Home, Glasgow
Birdston Care Home is located in Kirkintilloch, only a 15-minute journey from Glasgow City Centre. The care home has recently undergone a complete interior refit, including newly refurbished bedrooms, dining rooms, communal areas and gardens.

Birdston Care Home is a specialist nursing home established for 20 years which provides the highest standard of 24-hour person-centred care for frail-elderly people, respecting individual choices, privacy and dignity. The home also offers specialist dementia and respite care. Staff have a positive, forward-thinking work ethic which cascades throughout all departments, resulting in the delivery of skilled, relevant care. This ethos enables residents to lead a happy, fulfilled and diverse life.

As a purpose-built care home built on one level, there are many personal and communal spaces available, in addition to a variety of safe and secure landscaped gardens affording beautiful views of the Campsie Fells.

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Care Provided by Birdston Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pauline McCrae (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Birdston Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Contact us for more information

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free on-site parking available 24 hours a day.


Birdston Care Home Reviews (25)

Total of 25, showing 21-25
9.9

Birdston Care Home has a Review Score of 9.9 (9.882) out of 10, based on 13 reviews in the last 2 years. Over all time Birdston Care Home has 25 reviews.

Overall Experience

  • 24
  • 1
  • 0
  • 0
  • 0

Date Published

25
0
5
13
12

Review from David C (Son of Resident) published on 8 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, helpful staff in warm and comfortable home.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you very much for your kind words. I will make sure your comments are passed onto staff.


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Review from A L (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall fantastic. Since the Activities Organiser left we miss the activities, especially bowling, boccia (bean bags) and parachute as my Mum can't do the activities that need thought. I am sure it will get back to normal when a new person starts.

Reply from Rosemarie Brawley, Marketing at Birdston Care Home

Unfortunately, the activities co-ordinator had left without notice, however, we have since recruited a new activities co-ordinator who has commenced in the role from mid-December. The activities program is currently active and we are pleased with the new appointment.


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Review from I H (Niece of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive from the start (December 2018). Staff always pleasant and approachable. Very satisfied with the care and overall experience.

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Review from E M (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. Residents are all treated with dignity and respect. Nothing is too much trouble for staff who are always bright and cheery. Residents are treated as individuals.
As a family, we have peace of mind that mum is safe and well cared for 24/7.

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Review from June B (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Birdston Care Home is a very good place to live. My mother is being cared for very well and has obviously settled in.
I am happy with her environment especially the beautiful gardens. The rooms are a little small but are clean and bright.
The staff are kind, helpful and efficient.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Birdston Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Birdston Care Home is calculated as follows: ( (135 Excellents x 5) + (18 Goods x 4) ) ÷ 153 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Birdston Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 9 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Pauline

Pauline McCrae

Job Title: Home Manager

Joined: 2013

Pauline is an experienced manager having worked as the Deputy Manager at our sister home, Lillyburn Care Home before taking up the Manager post at Birdston.