Buchanan Lodge Care Home

1 Grampian Way, Bearsden, Glasgow G61 4SP
Submit a Review
9.7 59 Reviews
  • Buchanan Lodge Care Home, Glasgow
Buchanan Lodge Care Home, providing residential, nursing, dementia and respite care aims to enable each resident to make the most of every day by offering an active and friendly environment.

Located in Bearsden, Glasgow, the building was originally a convent building but has been sympathetically converted with residents' care and comfort in mind. Residents benefit from a varied activities programme, which includes everything from music and movement classes to quizzes and concerts to make each day fun and interesting.

The home features a TV lounge, a quiet sitting room and conservatory and a dining room where residents can socialise while enjoying tasty, nutritious home-cooked meals.

Show Buchanan Lodge Care Home on the Map

Care Provided by Buchanan Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Margaret Carroll (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Buchanan Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,350
    • Self-Funded Residential Dementia Care £1,300 – £1,350
    • Self-Funded Nursing Care £1,300 – £1,350
    • Self-Funded Nursing Dementia Care £1,300 – £1,350
    • RESPITE Self-Funded Residential Care £1,300 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,350
    • RESPITE Self-Funded Nursing Care £1,300 – £1,350
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,350
  • (these prices are only a guideline, please contact Buchanan Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Buchanan Lodge Care Home Reviews (59)

Total of 59, showing 41-59
9.7

Buchanan Lodge Care Home has a Review Score of 9.7 (9.738) out of 10, based on 11 reviews in the last 2 years. Over all time Buchanan Lodge Care Home has 59 reviews.

Overall Experience

  • 42
  • 16
  • 1
  • 0
  • 0

Date Published

59
5
7
11
48

Review from Karen O (Daughter of Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 6 months and has generally been very settled and happy. I find the staff very friendly and I feel the care and support given to Mum has been very good after a short stay in the hospital. Overall I am very happy.

Reply from Alison Geddes, Marketing Administrator at Buchanan Lodge Care Home

Thank you for your positive comments about our home, it is great to hear how well your Mum has settled in at Buchanan Lodge. We take pride in the high standard of care we provide, so we are pleased that you find our care and support 'very good and our team 'very friendly'. Your comments will be passed on to the team who will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always helpful and kind and friendly.
The care home is clean, tidy and there is a good atmosphere.
I have always found the reception staff on the telephone courteous.

Reply from Alison Geddes, Marketing Administrator at Buchanan Lodge Care Home

Thank you for your positive comments on our home, it is great to hear you appreciate the good atmosphere and that you'd recommend Buchanan Lodge to others. Our team take pride in the high level of service that we offer, so they will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F M (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like Buchanan Lodge because of its cosy home from home size and staff not too far away. Staff are lovely and helpful. Lots of entertainment.
Visits from local churches and ladies groups and the nursery children pop in. They celebrate all events.

Reply from Alison Geddes, Marketing Administrator at Buchanan Lodge Care Home

Thank you for your positive comments about our home, the team will be pleased to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene W (Friend of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, I find Buchanan Lodge a very good home with very pleasant staff.
Improvements can be made in some respects.

Reply from Tessa Matthews, Buchanan Lodge at Buchanan Lodge Care Home

Thank you for taking the time to review our home. We'd love to hear more about where we can improve - please pop in to see the Home Manager so that we can discuss what we can do to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda M (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in the home 2 weeks but we are delighted with the care she is receiving. The home is very welcoming, the staff very friendly and there's a lovely warm atmosphere.

Reply from Tessa Matthews, Buchanan Lodge at Buchanan Lodge Care Home

Thank you for your comments about our home in Bearsden. We are pleased to hear that you are delighted with the care your mum is receiving and that the home is very welcoming. We do try to make the atmosphere as warm as possible for residents and our families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn W (Daughter-in-law of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has only been in the home since Friday (5 days) but every visit I see the same staff who are all very caring.
My mother-in-law says the food is very good.
Today, an audiologist came in to measure for new hearing aids, she has been in many homes and she remarked how lovely this one
is.

Reply from Alison Geddes, Marketing Administrator at Buchanan Lodge Care Home

Thank you for the lovely feedback on our home, it is great to hear how well your mother-in-law is settling in at Buchanan Lodge and that you find our team 'very caring'. We pride ourselves on the dining experience that we offer, so it is wonderful that your mother-in-law finds the food 'very good'. Your comments will be passed onto the Home Manager and team, who will be very pleased to hear your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter-in-law of Resident) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in the care home are lovely and are always cheery. They look after my mother-in-law, keeping her safe and well fed. She has company from the other residents rather than being isolated at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maura M (Daughter of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buchanan Lodge provides a friendly caring environment for my Mum who has dementia. They ensure her safety at all times. They ensure her social, physical and nutritional needs are met. They ensure she is dressed to a high standard and that her hair and nails are done on a weekly basis.
It provides
myself and my family great peace of mind that my mum is so well cared for in her declining years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gregor T (Son of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in to see my mum on Christmas day and she has been in Buchanan Lodge for over 10 years so I have got to know the staff over the years - the effort and spread of food for Christmas lunch was fantastic and it is a credit to all the staff who were in giving up their Christmas day - these people are
a dedicated bunch of professionals and I can say nothing but good things about them - I would highly recommend Buchanan Lodge to anyone!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Morag (Daughter of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

All staff are friendly and concern themselves with the care of the residents. They manage to take time from their busy day to reassure anyone who needs a friendly word or question asked.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenny T (Son of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Buchanan Lodge Care Home for over a year now and we as a family have always found the home and staff to be very welcoming. One of the first things that we noticed - or should I say did not notice was the normal smell of urine that I have come to expect when visiting
care homes as a contractor. We found that this was a welcome item that was missing and it has continued like this throughout mums stay (apart from times when obviously residents are being taken to toilets or first thing in the morning.)


The home has recently been redecorated with new chairs in the general lounge area. The staff are all very friendly and approachable and treat the residents with dignity - even when being subjected to some unfriendly moves from some residents at times.
With regards to costs, we find the costs quite steep but on a par with most other local homes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hugh (Brother of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Buchannan lodge has been a great home for my sister. Plenty of daily activities, hairdresser on a Wednesday and weekly outings. The staff are lovely and the activities coordinator is great. The only downside is the rooms which are in need of an overhaul. Would recommend to friends and family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F T (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and friendly though in short supply sometimes as my mum has to wait a while when she needs to go to the toilet.
Overall the care is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aileen M (Daughter of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the staff. They are brilliant with my Dad and have so much patience. His room is poor as this needs redecorated but I believe this is happening soon. He is very relaxed and happy there and I know he is being taken care of very well which puts my mind at ease. Nearly £3000 a month though
is a bit steep.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frank M (Son of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I repeat my disappointment at being forced to pay an unexpected £500 "admin fee" after Mother was admitted.
I consider that the £1000 room and nursing fees should cover any "back office" expenses.

Reply from Rebekah Saint, Marketing Administrator at Buchanan Lodge Care Home

Thank you for your feedback, which has helped us change our systems to make sure every family is aware and understands the Terms & Conditions of Residency before admission. We are very grateful that you raised this with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew C (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a safe, caring environment for my mum. The home is always clean and the staff friendly, efficient and helpful. When mum took ill, the quick action of the staff contributed to Mum receiving life-saving treatment. During convalescence, the staff have been very supportive and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Torquil M (Son of Resident) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Buchanan Lodge Care Home for almost 6 years and considered it to be her home. The care and compassion given by all members of staff were praiseworthy and the attention given to my mother and the family in the last week of her life was above first class.
The home runs a varied
programme of events, concerts, outings etc and the residents all thoroughly enjoyed participating.
When visiting the home it was obvious to me that the staff morale was high and with a low turnover of staff this created a caring environment for the residents.
I have no hesitation in recommending Buchanan Lodge Care Home as an excellent care provider.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorathy M K (Daughter of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home is warm and friendly. I find all the staff committed to their job.
Laundry could be organised a bit better, other than that, my mother is looked after 24/7 which I know we would not manage at home.

Reply from Tessa Matthews, Marketing Manager at Buchanan Lodge Care Home

Thank you for your lovely comments about our home. The comments you have made about our laundry have been passed back to the home so that we can work at improving our service in this area. It's really good to hear that you find our staff committed and the home warm and friendly. We really appreciate having the feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen L (Cousin of Resident) published on 3 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found staff at this care home caring compassionate and extremely competent. They cared for my cousin during a very difficult period and were thoroughly professional throughout. I would go so far as to say they went that extra mile that made an enormous difference to the quality of life my cousin experienced.
Comfortable and homely surroundings with varied menu offerings as well as many extras included. The activities coordinator is a treasure but all staff played their role to the highest standards. Have no hesitation in recommending this to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Buchanan Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Buchanan Lodge Care Home is calculated as follows: ( (101 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buchanan Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Apr 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.