Buchanan House Care Home

5 Grampian Way, Bearsden, Glasgow G61 4SP
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9.7 95 Reviews
  • Buchanan House Care Home, Glasgow
Buchanan House Care Home in Bearsden, Glasgow, provides residents with a home from home, offering residential, nursing, dementia and respite care, delivered with compassion and respect by the staff.

The home has 53 rooms across two floors, decorated individually to the highest standard. Some rooms feature patio doors looking out to the gardens, which are perfect for fresh air and sunshine.

Visitors have easy access to the warm and welcoming care home, which is close to public transport, motorway links and local shops.

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Care Provided by Buchanan House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kathleen Glasgow (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Buchanan House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care up to £1,450
    • Self-Funded Nursing Care £1,450 – £1,450
    • Self-Funded Nursing Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Nursing Care £1,450 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,450
  • (these prices are only a guideline, please contact Buchanan House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Buchanan House Care Home Reviews (95)

Total of 95, showing 61-80
9.7

Buchanan House Care Home has a Review Score of 9.7 (9.742) out of 10, based on 23 reviews in the last 2 years. Over all time Buchanan House Care Home has 95 reviews.

Overall Experience

  • 71
  • 20
  • 3
  • 1
  • 0

Date Published

95
2
16
23
72

Review from C D (Grandson of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff within the care home all work extremely hard, making it a comfortable environment for the people loving within.
All members of staff are professional, polite and compassionate to the residents.

Reply from Tessa Matthews, Buchanan House at Buchanan House Care Home

Thank you for your lovely comments about the team and environment.


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Review from A F (Goddaughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely at atmosphere.
Staff very friendly and helpful.

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Review from A T (Sister of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has only been here 4 weeks and every time I visit I have been impressed with the care and friendliness of the staff.

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Review from J C (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Buchanan House is very family friendly, there are activities residents and family can enjoy. My dad needed nursing care and I could not fault the care and attention Dad gets. Food is also very good, with great choice. Carers are kind and thoughtful and took the time to get to know Dad.

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Review from Dorothy K (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I attended the pop-up bar with my mum, just one of the fantastic events laid on by the team. There is always something going on to put a smile on everyone's face!


Mum is so happy here, safe and well cared for.


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Review from David M (Son of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really good place of care which has helped my dad come back to health and good spirits after the death of my mum, and his partner of over 60 years. He is well-nourished, well cared for and in good health mentally, as well as physically. His regular health checks have helped him with dentistry and
his hearing, which gives him more contact with people around him. And he has the social life of the home.

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Review from E W (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with fantastic staff who really care for my dad. The activities are great and the regular outings are what keeps my dad going. These outings are the most important aspect of his life at this difficult point.

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Review from Jane D (Mother-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home from home.

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Review from Jenni S (Granddaughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are exceptionally friendly and welcoming. My gran is very at home and all friends and family have commented on how well she looks and how content she is since coming into Buchannan House. It is so reassuring to know she is so well looked after.

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Review from G S (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a show! Broadway beware! We had the Andrew Sisters strutting their stuff, followed by a ravishing twosome of Marilyn Munro and Jayne Russell! They sang delectably. But the real highlight was Twiddldee and Twiddledum, who performed a puppet style medley of greatest hits with all the moves.

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Review from Tom F (Friend of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's friend was recently married. My wife was a bridesmaid and the wedding party wanted to recreate the day for my friend who unfortunately could not attend the wedding proper.
Today the staff and residents welcomed the wedding party to a grand party with top table, food, refreshments and a lady
singer.
Well done Buchanan House for your love and care. My friend loved every moment.

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Review from Katriona D (Daughter of Resident) published on 6 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

We have concerns about staffing levels, understanding of dementia care requirements, communication between staff and cascade of care plan updates. We have had to prompt GP intervention for simple issues that should be picked up by staff. Standard pain and mood management processes were not implemented
until we forced a care review meeting. Staff on the floor are trying their best and have my Dad's best interests at heart but staffing levels and poor communication makes for a very inconsistent level of care.

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Review from Gordon W (Husband of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my wife's first visit as respite for me.
She has dementia and severe Rheumatoid Arthritis. It was a worrying time for both of us. However, at the end of a six day visit, she was totally at ease with the carers when I called to take her home, which was very pleasing t me. My wife has not always
been at ease without me in attendance.
Therefore I hold Buchanan House Care Home in very high esteem and would certainly use them in the future.

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Review from G M (Nephew of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The show was great fun.
My aunt sang and had a great night.
Thank you, we all had a smashing time.

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Review from Georgie M (Daughter-in-law of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is treated with respect and dignity and is always clean and well presented.
Visitors are made very welcome on arrival and normally offered the hospitality of tea or coffee.
Staff are very caring toward residents and go that bit extra to help and reassure residents.
Excellent menus and
chef is first class offering a varied choice of food to meet everyone's taste.
The care home is always clean.
My husband and I recently attended the panto which was great for both residents and family, top marks to management.

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Review from James D (Son of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent panto, very well attended and organised.

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Review from Colin M (Son of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean with the staff always attentive to the needs of the patients.
The menus and general health needs are well catered for.
The rooms are always kept clean and well appointed for the needs of the patients.
The safety and security is always a priority.
The overall care and support
given is such that I would be happy to give the overall standard as good.

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Review from Lesley C (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Panto evening - extremely good entertainment for residents - staff were very attentive to both residents and family members.
The staff are the best asset this care home has.
Always treating my mum well.
Entertainment, when on, is very good, buffet excellent, a great time all around.
Well done.
Would
recommend highly to anyone!

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Review from V S (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered Buchanan House in December 2016 and settled in very quickly. I attribute that to the extremely high standard of care and the swiftness of her personal items being erected on her bedroom wall. During her stay, my mother has received assistance 'in house' from GPs, an optician, a physio,
podiatrist and dentist, not to mention the weekly hairdresser. I have seen first hand the variety and nutritional value of the meals. I am so pleased that regular fluid is provided. My mother enjoys the regular luncheon and coffee and is impressed with the variety of activities.

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Review from Sheena H (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff at the care home all very friendly and approachable. Whenever I have raised anything it has been actioned immediately and followed up. I would say that some parts of the home are looking a bit tired but am aware that they are in the process of decorating/refurbishing the home. Overall
I cannot fault the care that has been and continues to be given to my mum. My mum's needs are being met by the home and she enjoys the activities that the home puts on on a regular basis.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Buchanan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Buchanan House Care Home is calculated as follows: ( (211 Excellents x 5) + (39 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 264 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buchanan House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.