Campsie View Care Home

Campsie House, Canal Street, Kirkintilloch, Glasgow G66 1QY
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9.9 66 Reviews
  • Campsie View Care Home, Glasgow
Campsie View Care Home is situated in a quiet area of Kirkintilloch which is well known as the Canal Capital of Scotland.

The home looks out onto the Campsie Hills and has pleasant views all around. It is located just a short walk away from the local parks and town centre which is perfect for residents who would like to explore the local area. For those who don't wish to go far, the home has two enclosed gardens which are a lovely area to spend with friends and families.

Campsie View offers a varied level of nursing care - whether this is just assistance with everyday living or more complex care needs. Care is always personalised to the individual and their specific needs.

All rooms at Campsie View have en-suite facilities and can be decorated to suit the tastes of the resident.

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Care Provided by Campsie View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Campsie View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Campsie View Care Home Reviews (66)

Total of 66, showing 21-40
9.9

Campsie View Care Home has a Review Score of 9.9 (9.915) out of 10, based on 18 reviews in the last 2 years. Over all time Campsie View Care Home has 66 reviews.

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Review from A C (Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful.

Reply from Katie Barnett, Marketing Executive at Campsie View Care Home

Thank you for your feedback about our home. We are pleased to hear that your experience has been positive.


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Review from L M (Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home staff are very attentive.

Reply from Katie Barnett, Marketing Executive at Campsie View Care Home

Thank you for your positive feedback towards our home. We are pleased to hear how satisfied you are with the care you receive from our team.


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Review from David R (Son of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came into the home with my sister we were made to feel very comfortable by the manager who kindly showed us around the place and introduced us to the staff members available on that day and must say, they were all so kind and genuinely cared and loved all the residents and it was all natural
to them too. We agreed this was the place for our dad, age 93. He has his independence back and just loves it. As a family, we are so pleased with the outcome and so appreciative to everyone working there.

Reply from Katie Barnett, Marketing Executive at Campsie View Care Home

Thank you, David, for your comments about your recent experience at our home. Our residents' well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Stephen K (Partner of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well-run home, staff and management are excellent.

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Review from I S (Wife of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very helpful when I go in to see my husband, we have a chat before I go to see him.
What I and the family would like is a quiet room for relatives to go with my husband when we visit, as you are in his bedroom or sitting with him in the lounge area which is not very good as you're
using the clients' chairs which I do not think is suitable, also the TV is on too! Thank you!

Reply from Katie Barnett, Marketing Administrator at Campsie View Care Home

Thank you for taking the time to leave our home feedback, we are so pleased to hear you feel the team are welcoming and helpful. In regards to a room for visiting, following a conversation with the home manager, she has advised that there is a large room at the end of the corridor that can be used on request. If you let her know when you and your family would like to use it this can be arranged. Thank you again and if there is anything more we can do please do not hesitate to reach out.


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Review from Roberta C (Wife of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well cared for at the home. Staff look after him well.

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Review from Irene G (Wife of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident in Campsie View Care Home for almost five years. He is very well looked after and cared for. The staff are kind, caring, and show respect to everyone, including myself. They know my relative well and treat him with love and kindness. He is happy and content. My thanks
go to all the lovely staff in all areas and professions.

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Review from Heather C (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff and management for the wonderful care my mum received during the eight months she resided at Campsie View Care Home. Nothing was too much for the staff, they were so kind and attentive to my mum and fellow residents. Excellent with visitors too. Mum died 29/01/2022.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Heather, for your feedback and for taking the time to share your experience at Campsie View Care Home. We are so sorry to hear about your mum but pleased you felt she was treated with great care and hope that her time at Campsie View did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.


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Review from Charles B (Son of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the standard of care shown to my father. The home is clean, the staff are very pleasant, and the meals are good. I am pleased my mind is at rest, knowing he will be well looked after.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Charles, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Lynn B (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives at Campsie View. The staff and management are very approachable and helpful, and Mum is always treated with dignity and respect. The home is brightly decorated and is always fresh. Her own room is nice and able to be personally decorated. The staff have
been terrific during the pandemic.

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Review from T B (Husband of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All through the Covid (pandemic) they always did the best that they were able to do.
The staff always did all they could to help us with the visits. The various types of visits were the best they were allowed to give us and were always welcome. I thank them all for that.

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Review from Neil B (Son of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Campsie View has now been Mum's home for many years. She is very comfortable and well looked after by all the staff who are very attentive and caring. The home is bright, well maintained and regularly decorated. The manager is very contactable and quick to respond to any inquiry and has shown very positive
leadership through the uncharted territory of the pandemic which has been very reassuring for the family. The food is particularly good and it's great to be able to sit down for a meal with my mum.

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Review from John F (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care my mother is receiving.

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Review from Steven M (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Campsie View for two years. She can be difficult to deal with, and I think the staff do a great job. They seem to be engaged with her and take a real interest in her. During these difficult times, they have been great at keeping me informed and arranging visits when possible.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Steven, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from John S (Brother of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Campsie View Care Home have looked after my sister in the Bruce section of the home for the last two years. The last twelve months have been a period of continuous improvement. The staff have been excellent and nothing is to much trouble for them. The management have an open door policy which is very
reassuring in these trying times. All good.

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Review from Andrew M (Son of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Campsie View Care Home to other people. My mum has been a resident for 15 years, and she is very happy. The staff and management have always been friendly and forthcoming to me and my family. They have always kept me updated on anything that happens with my mum no matter how
small. The staff always have activities for the residents to keep them entertained. I can't thank the staff and management for all the great stuff they do in the facility.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Andrew, for your comments about your recent experience at Campsie View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Heather K (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Campsie View staff have been hugely supportive both of Dad and the family in ensuring he’s been made comfortable and safe in the unit that best suits his needs. This meant a change in floor early in his residency and we were kept informed as well as consulted throughout the process. Dad has since settled
very well.
The staff are wonderful with Dad and keep in touch with us regularly. Nothing has been too much bother and our requests are always dealt with professionally and with good humour.
We’ve met very few staff in person but very much look forward to a time when we can. Thank you to everyone.
At the point of this review, we’ve been unable to visit inside the home.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Heather, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Review from George G (Son-in-law of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always willing to go that extra mile to support the residents, always happy to help with any enquires. Due to Covid I have been unable to see inside the home and had to make do with window visits and Skype calls but overall my relative seems to be well cared for.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, George, for your comments about your recent experience at Campsie View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Iain G (Cousin of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and his deputy impress me by their professionalism. When I phone to ask about my cousin or to speak to him my call is dealt with rapidly and efficiently. My cousin is pleased with his diet and with those who care for him.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Iain, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Fiona T (Cousin of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are what makes Campsie View what it is. My cousin was, until recently, a resident in the Bruce unit and the staff were so attentive to her needs. The place has also had a refurb recently and that makes such a difference, it looks great, fresh and clean.
Given the challenging times, they are
having to deal with at the moment, they are doing a great job, with the focus being on the needs of the resident.

Reply from Kristen Fitzgerald, Marketing Assistant at Campsie View Care Home

Thank you for your comments about your recent experience at Campsie View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Campsie View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Campsie View Care Home is calculated as follows: ( (196 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 213 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Campsie View Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Nicola

Nicola Brown

Job Title: Home Manager

Joined: 2017

Nicola has worked in care for over 5 years; as Home Manager at Campsie View, she wants to maintain the warm and welcoming environment by encouraging everyone to be open and try their best. Before taking a career path in the care sector, Nicola worked for the NHS for 15 years in the acute sector, involving all accident and emergency, cardiology and other outpatient needs. When she’s not at work, Nicola enjoys long walks, reading books and watching documentaries to help her relax and wind down. Words of encouragement from Nicola for someone looking for the right care home would be: “Consider the location, environment and atmosphere of the home. The best way to judge these factors is to physically visit the homes before making a decision.”


“Working at Campsie View is amazing. We’re all an extended family working in a warm and welcoming atmosphere. The residents are great and the team is great.”