Campsie View Care Home

Campsie House, Canal Street, Kirkintilloch, Glasgow G66 1QY
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9.9 66 Reviews
  • Campsie View Care Home, Glasgow
Campsie View Care Home is situated in a quiet area of Kirkintilloch which is well known as the Canal Capital of Scotland.

The home looks out onto the Campsie Hills and has pleasant views all around. It is located just a short walk away from the local parks and town centre which is perfect for residents who would like to explore the local area. For those who don't wish to go far, the home has two enclosed gardens which are a lovely area to spend with friends and families.

Campsie View offers a varied level of nursing care - whether this is just assistance with everyday living or more complex care needs. Care is always personalised to the individual and their specific needs.

All rooms at Campsie View have en-suite facilities and can be decorated to suit the tastes of the resident.

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Care Provided by Campsie View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Campsie View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Campsie View Care Home Reviews (66)

Total of 66, showing 41-60
9.9

Campsie View Care Home has a Review Score of 9.9 (9.915) out of 10, based on 18 reviews in the last 2 years. Over all time Campsie View Care Home has 66 reviews.

Overall Experience

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Date Published

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Review from Paul M (Son of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Quietly located away from busy main roads, local shopping and amenities. Always clean and tidy and I can't be more positive about the staff who are all wonderful and really enjoy working there. Staff are very caring, informative, helpful and friendly, from cleaning staff to care staff and management.
Nice atmosphere for residents and visitors.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Paul, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from Lorna D (Daughter of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family were so worried about covid-19 but we are so impressed with the way you shut down immediately to protect the residents. Also under lockdown, they have been so kind to share photos on their page for my dad to see and today we had a video call with the family so Dad could see us. Go well beyond
their call of duty. Management should praise the carers and nurses as well as laundry, cleaners, office and activity staff. The cooks and kitchen staff should also be praised for their hard work. Well done guys.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Lorna, for your wonderful feedback about our home. The care and wellbeing of every resident is our number one priority, so are pleased you feel your Dad is receiving the best quality care. We also appreciate your kind comments about our team, as they are all working incredibly hard through these challenging times. Thanks again, Lorna and take care. We look forward to seeing you again soon.


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Review from Kelly A (Daughter of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's very difficult trying to pick a care home for a loved one when that time comes. I had visited a few homes and did a lot of research prior to choosing Campsie View for my father. From my first visit, I just had that good gut feeling.
My father is far from the easiest to deal with, but the staff
take it in their stride. They are respectful, caring, attentive and very proactive. They always keep me up to date with anything regarding my father's care and never make me feel that I am troubling them when I call.
They all work incredibly hard, from the domestic and catering staff to the care and nursing staff, friendly admin, approachable management and the ever-enthusiastic entertainment staff.
I always noticed a great sense of camaraderie amongst them when I'm there. In these extremely hard times with Covid-19 so much a threat, the staff are going above and beyond to keep spirits high and make life as normal as possible for residents. I am so grateful to them.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Kelly, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is always our number one priority and it is rewarding to have such positive feedback about how we are doing. We would also like to thank you for your wonderful comments about our team. They are all working incredibly hard to keep residents safe and entertained during a very challenging time, so we really appreciate all of your kind words and feedback. Take care Kelly, we look forward to seeing you again soon.


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Review from Lynn M (Daughter of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Phoned the care home and spoke to a carer for an update on my mother-in-law due to the whole coronavirus. She was very upbeat and pleasant. This is someone who at this moment in time must be seriously under pressure but taking things in her stride. Thank you.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you Lynn, for your wonderful feedback about our home. We appreciate you taking the time to leave your feedback during these challenging times, and thank you for the kind comments about our hardworking team members. We are pleased your experience was positive, and look forward to seeing you soon. Take care.


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Review from V B (Regular Volunteer) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I help with a small group of residents with dementia every 4 weeks. The group is well organised by the staff. The residents always seem to benefit from the songs, poems and extra displays I and my other volunteer do. The staff are welcoming and friendly.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Kathleen W (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Campsie View is a lovely care home. She is well looked after by the lovely staff. The family are very happy with the wonderful care given to her. Thank you.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Kathleen, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Maureen M (Wife of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the staff and the cleanliness of the place. The home has made great improvements since my husband came in. Meals are good and there is plenty of choice for the residents. The staff are attentive and the male staff give my husband lots of banter throughout the day which he greatly appreciates.

Reply from Olivia Shields, Marketing Assistant at Campsie View Care Home

Thank you, Maureen, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a wonderful day.


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Review from Kimberley M (Daughter of Resident) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's been hard having to let go of caring for someone on a daily basis, our family know it is in the best interest of my mum's health and well being.. being in Campsie View has given our mum a better lease of life. She has succumbed to the dreaded sentence of dementia. The staff are all wonderful with
the residents and give fantastic care to all. Mum loves being in this new environment as she has people around her 24/7 and she always has someone to talk to or just hang around with.... would recommend the care home to anyone.

Reply from Ronnie Cavanagh, Marketing at Campsie View Care Home

Thank you, Kimberley, for your comments about your recent experience at Campsie View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jennifer C (Wife of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was welcomed as was my husband on our first arrival in February 2017. My husband settled well and has remained contented. He calls the staff "his girls and boys". I have never witnessed any staff raise their voice or handle residents with anything but careful handling and verbal support.
I appreciate
the challenges that the staff face and respect them for the care of my husband.

Reply from Ronnie Cavanagh, Marketing at Campsie View Care Home

Thank you, Jennifer, for letting us know how we are doing at Campsie View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Mary C (Daughter-in-law of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had a very positive and caring attitude towards any member of the unit my father in law is in. He himself can be aggressive towards staff, but find staff have a great rapport with him and can turn my father in law from nasty to mild in a matter of minutes. It's great to see him when he is in a
great place chatting to the staff. Meals - he has good and bad times but is now putting weight on so he is in a good place, and staff are finding him in a responsible way. I have great faith in all the staff his room is kept well and he looks great.

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Review from Diane H (Daughter of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my Mum has at Campsie View, she is well looked after on all levels and we as a family do not have to worry about her. Dementia is hard enough to deal with for everyone concerned and to find a safe and caring place for your loved one makes all the difference. Very happy.

Reply from Ronnie Cavanagh, Marketing at Campsie View Care Home

Thank you, Diane. It's great to hear of your positive experience at Campsie View Care Home.


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Review from John M (Husband of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very good. My wife is well looked after 24/7. The staff are all friendly and very caring. Very happy with the level of care given to her and would certainly recommend this care home to anyone. I can sleep comfortably at night knowing she is well looked after and safe.

Reply from Ronnie Cavanagh, Marketing at Campsie View Care Home

Thank you, John. It's great to read your recommendation and your positive experience of Campsie View Care Home!


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Review from Gordon H (Son-in-law of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dementia in itself is not a nice and dignified way to end one's life and watching my mother in law succumb to it has been a long and hard journey. Since coming into Campsie View I have watched how my wife and father in law have relaxed and come to ease with the level of care and support she receives
here.


I have nothing but the utmost respect and admiration for the management and staff here as they go about their daily task and would not hesitate to recommend Campsie View to anyone wishing to place a loved one here.


Reply from Ronnie Cavanagh, Marketing at Campsie View Care Home

Thank you so much for your positive comments about Campsie View Care Home.


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Review from Alyson M (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after in a very caring way in all of the two years she has been resident in Campsie View Care Home. The family cannot fault the care home in any way. It is unfortunate that mum had a bad fall during the night when she injured the back of her head.
We are well aware it was
no fault of the care home that this occurred. She was found promptly and all the possible steps were taken to get her medical attention as soon as possible. She was admitted to hospital but sadly died two weeks later due to other health complications. Given that our contact with the care home will now cease, I was keen to register at this point my complete satisfaction with the care provided.

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Review from M B (Daughter of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my mum's recent illness the night staff of the care home showed first class care and thoughtfulness on dealing with mum and keeping me informed every step of the way resulting in her being admitted to hospital. Their quick assessment meant she got the medical care she needed.

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Review from Agnes M (Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great here they do the utmost to make me happy. We go out lots we go shopping, for lunch, dinner we go to shows we have dates booked to go to the kings for musicals which I love. We go on day trips on the mini bus to Ayr Largs etc. I get takeaways every week the staff go and collect for
me.

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Review from Georgina A (Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at Campsie View all the staff are so kind to me they are my best friends, I go shopping for clothes all the time and out for meals, I get to order take away food when I want it and I even have sky television in my room, I wouldn't want to live anywhere else the staff are my family. I feel
safe here and it's like a hotel I feel like I am on holiday every day

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Review from Jessie M (Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stay at Campsie View and love it it's not a care home it's my home where I have my friends. I go out every week to my club I went to before coming in and had a birthday here with all my friends and family.

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Review from Catriona C (Daughter of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has settled really well into living at Campsie View Care Home. He loves the company and is really thriving in the social environment. The staff are all fantastic at caring for my Dad's every need and he loves the attention and care he gets daily. He is eating well and enjoys meal times. I am
ever grateful to Campsie View for taking care of my dear Dad. Thank you!

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Review from Tina F (Daughter of Resident) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Like most who are faced with a loved one being put into care, I was very concerned and worried for my fathers' welfare and happiness. I can honestly say that those fears were blown away with the exceptional care he is receiving at Campsie View Care home. The staff and management have gone out of their
way to make his stay as comfortable as possible and try to keep up his spirits up on a daily basis. He has music therapy, which he really loves, and has his own pet rabbit, given to him personally. This is a lovely personal touch, as he adored and misses the contact with his cat. I take my hat off to the staff! Anyone who works in this field has an extremely hard task. The Campsie View team do it in a professional manner and most importantly, a caring attitude. Thank you for your continuing enthusiasm, compassion and support for my father in his time of need.

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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Campsie View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Campsie View Care Home is calculated as follows: ( (196 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 213 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Campsie View Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Nicola

Nicola Brown

Job Title: Home Manager

Joined: 2017

Nicola has worked in care for over 5 years; as Home Manager at Campsie View, she wants to maintain the warm and welcoming environment by encouraging everyone to be open and try their best. Before taking a career path in the care sector, Nicola worked for the NHS for 15 years in the acute sector, involving all accident and emergency, cardiology and other outpatient needs. When she’s not at work, Nicola enjoys long walks, reading books and watching documentaries to help her relax and wind down. Words of encouragement from Nicola for someone looking for the right care home would be: “Consider the location, environment and atmosphere of the home. The best way to judge these factors is to physically visit the homes before making a decision.”


“Working at Campsie View is amazing. We’re all an extended family working in a warm and welcoming atmosphere. The residents are great and the team is great.”