Mavisbank Care Home

Lennox Crescent, Bishopbriggs, Glasgow G64 1XF
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9.8 69 Reviews
  • Mavisbank Care Home, Glasgow
Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care.

This lovely home offers many fantastic facilities for residents to enjoy, including on-site café, hair salon and spacious patio area, which is perfect for relaxing in the warm, sunny weather.

The catering team at Mavisbank understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The team at Mavisbank likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Mavisbank, residents are encouraged to take an active role in the Bishopbriggs community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Mavisbank.

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Care Provided by Mavisbank Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Catherine Cairns (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Mavisbank Care Home Reviews (69)

Total of 69, showing 61-69
9.8

Mavisbank Care Home has a Review Score of 9.8 (9.777) out of 10, based on 33 reviews in the last 2 years. Over all time Mavisbank Care Home has 69 reviews.

Overall Experience

  • 53
  • 15
  • 1
  • 0
  • 0

Date Published

69
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12
33
36

Review from Sandra D (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in Mavis Bank Care Home for a year. My mum is happy, well fed, kept clean and involved in loads of activities.
The staff are wonderful, everyone from the manager to the cleaners are professional, thoughtful and kind. They always have time for my mum know her likes and dislikes and
really care in particular a carer is a treasure she is an outstanding member of the team. Big thanks to them all as my family and I know my mum is happy and treated with respect.

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Review from Elaine F (Daughter of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Mavis Bank 2 months ago and the staff have been wonderful.
They provide excellent care for mum and make all of the family feel very welcome.
Her room is comfortable and homely.

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Review from Jean S (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My ninety-two year old mother received respite care for three weeks in Mavisbank.
We were very happy with the care and attention she received.
All the staff we encountered were very helpful and friendly. She had a very nice room. We also felt that Mavisbank had a nice fresh and clean air to it. We
will certainly be happy for my mother to return there.

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Review from Connie A (Wife of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the care home since May 2016 to present. I have found all the staff very caring and helpful. My husband has settled in really well and I'm happy with the home.

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Review from B T (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Mavis Bank four weeks ago. We cannot thank the staff enough. Mavis Bank has welcomed mum and made her feel secure again. Mavis Bank offers great food, lovely rooms and a very safe and happy environment.

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Review from John M (Son-in-law of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mavis Bank is a well-situated house with good facilities and caring staff. There are lots of activities suitable for all the residents. Communication is good and staff are receptive to my concerns. It is a safe home and while is now in need of some decoration is clean and adequate.

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Review from Brian A (Son of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent entertainment within establishment, with exceptional external visits to local amenities. Good use of local schools and third sector to support initiatives and activities.
I'm particularly impressed with the commitment of staff and management.
Premises are tired and require some investment.
I
am more than satisfied with the care provided to my father.

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Review from Anne V (Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have enjoyed my stay in Mavis Bank. Been here for quite a few years. Enjoy activities and going out on bus trips. Food is also good. Staff are very friendly and helpful.

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Review from Betty T (Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay here in Mavis Bank. Staff and residents are very nice. Enjoy getting out in the minibus and spending time with my husband who also stays here.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Mavisbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Mavisbank Care Home is calculated as follows: ( (314 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 395 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mavisbank Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 9 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Kate

Kate Cairns

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is being genuinely compassionate to every person, really caring about making their life as happy and fulfilled as possible.”


As a dedicated healthcare professional, Kate has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One for many years, Kate closely shares the company’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Kate remarked:


“I am a people person, there’s nothing better for me than building good relationships with my Colleagues, our Residents, their loved ones and external professionals.”


In her spare time, Kate enjoys like to wind down with a good book and spending quality time with her friends and family, especially going on holiday.


If you would like to find out more about Mavisbank, Kate would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.