Clyde Court Care Home has a Review Score of 8.2 (8.161) out of 10, based on 7 reviews in the last 2 years. Over all time Clyde Court Care Home has 24 reviews.
Review from Mike H (Brother of Resident) published on 23 February 2024
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Reply from Ged Rabinowitz, Admin at Clyde Court Care Home
Thanks so much for your lovely review, the care here at Clyde Court is second to none, the staff work so hard and they will be glad to hear these lovely words.
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Review from Jacqui C (Sister of Resident) published on 24 January 2024
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Reply from Ged Rabinowitz, Admin at Clyde Court Care Home
Thanks so much for your kind words, the staff here are incredible and work tirelessly to ensure the utmost comfort and wellbeing of all our residents.
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Review from Sandra B (Relative of Resident) published on 8 January 2024
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Reply from Ged Rabinowitz, Admin at Clyde Court Care Home
We thank you for your warm words; it really means a lot to all of us at the home who work incredibly hard every day to ensure that we can provide the best possible environment for all of our residents.
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Review from F G (Sister of Resident) published on 3 January 2024
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Reply from Ged Rabinowitz, Admin at Clyde Court Care Home
Thank you very much for your kind words, I will be sure to pass this on to the rest of the team who have all been putting in an immense amount of work to ensure that all of our residents are well looked after.
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Review from Craig S (Son of Resident) published on 8 November 2023
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Reply from Ged Rabinowitz, Admin at Clyde Court Care Home
All the staff here will be most pleased to read your kind words; I will be sure to let them know. We strive to provide the warmest care, friendliest and most comfortable care possible, so it's always nice to hear that it is being appreciated.
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Review from Annie C (Sister of Resident) published on 17 August 2023
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Review from Stewart M (Son of Resident) published on 26 June 2023
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Review from Kim O (Daughter of Resident) published on 13 September 2022
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Review from Pauline C (Daughter of Resident) published on 27 June 2022
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Review from I M (Niece of Resident) published on 26 May 2021
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Review from Janice J (Niece of Resident) published on 13 May 2021
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Review from Sharon Y (Daughter of Resident) published on 6 May 2021
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Review from Eileen M (Niece of Resident) published on 3 March 2021
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Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home
Thank you, Eileen, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a lovely day.
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Review from Jacqueline E (Daughter of Resident) published on 3 March 2021
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Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home
Thank you, Jacqueline, for your comments about your recent experience at Clyde Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Linda D (Daughter of Resident) published on 3 March 2021
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Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home
Thank you, Linda, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
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Review from Gary S (Son of Resident) published on 16 September 2020
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Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home
Thank you, Gary, for your positive feedback towards Clyde Court Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mother has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review from Annie G (Daughter of Resident) published on 16 September 2020
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Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home
Thank you, Annie, for your comments about your recent experience at Clyde Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and activities. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
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Review from Sylvia S (Niece of Resident) published on 16 September 2020
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Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home
Thank you, Sylvia, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Rona B (Friend of Resident) published on 16 September 2020
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Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home
Thank you, Rona, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from J C (Great-Niece of Resident) published on 16 September 2020
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Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home
Thank you for your kind words. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Clyde Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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The Review Score of 8.2 (8.161) out of 10 for Clyde Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.132 for Clyde Court Care Home is calculated as follows: ( (41 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 76 Ratings = 4.132
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.029 Points relating to the number of positive Reviews for Clyde Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 6 Positive Reviews ÷ 14 = 0.429
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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