Clyde Court Care Home

1 South Avenue, Clydebank Business Park, Clydebank G81 2RW
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8.2 24 Reviews
  • Clyde Court Care Home, Clydebank
Clyde Court Care Home in Clydebank provides residential, nursing, specialist dementia, respite and end-of-life care.

Residents can enjoy a bedroom with ensuite, views of the River Clyde from the comfort of their chairs and they can try a whole host of stimulating activities each day.

The compassionate team of staff are on hand to give residents a warm welcome and a friendly chat as well as excellent care.

The care home organises community groups and schoolchildren to visit the care home, to enable residents to stay in touch with their local community.

Care Provided by Clyde Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Crawford (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Clyde Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 24, showing 1-20
8.2

Clyde Court Care Home has a Review Score of 8.2 (8.161) out of 10, based on 7 reviews in the last 2 years. Over all time Clyde Court Care Home has 24 reviews.

Overall Experience

  • 18
  • 5
  • 0
  • 1
  • 0

Date Published

24
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0
7
17
Overall Experience  Overall Experience 5.0 out of 5

Sadly my brother passed away at this home today.
Whilst sadness is my overwhelming emotion, I am comforted by the fact that he passed away in the presence of such caring staff who, whenever I visited, could not have shown more attention and respect for him. These professionals made his last few months
of life so much more bearable, and I cannot thank them enough for what they did for him and the rest of the family to make him, and us, feel that he was in good hands.
Enough, on this sad day, but thank you so much for your care and dedication.

Reply from Ged Rabinowitz, Admin at Clyde Court Care Home

Thanks so much for your lovely review, the care here at Clyde Court is second to none, the staff work so hard and they will be glad to hear these lovely words.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is lovely and clean. The staff are all friendly and helpful. I observed them with other people who stay there and they were very patient and caring towards them. My brother looks better now than he has in years. He will admit himself, he is not the easiest person to be around. We, as a
family, appreciate everything the staff do for him.

Reply from Ged Rabinowitz, Admin at Clyde Court Care Home

Thanks so much for your kind words, the staff here are incredible and work tirelessly to ensure the utmost comfort and wellbeing of all our residents.


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Overall Experience  Overall Experience 4.0 out of 5

My relative has been in Clyde Court Care Home for several months. Overall, we are very satisfied. It is being redecorated at the moment, with little disruption to the residents. It always appears clean, and the choice of food is very good. The staff are all very pleasant and hard working. Really, no
complaints.

Reply from Ged Rabinowitz, Admin at Clyde Court Care Home

We thank you for your warm words; it really means a lot to all of us at the home who work incredibly hard every day to ensure that we can provide the best possible environment for all of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Clyde Court Care Home since March 2023. My brother is very happy in Clyde Court and the staff are very good with him. My other brother came up from Southampton and was there for an early morning visit, he was very happy with the atmosphere and complimented the management on the
attitude and hard work of the staff. I can't comment on the value for money as I don't know the cost.

Reply from Ged Rabinowitz, Admin at Clyde Court Care Home

Thank you very much for your kind words, I will be sure to pass this on to the rest of the team who have all been putting in an immense amount of work to ensure that all of our residents are well looked after.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the caring staff, ancillary staff and management who do an amazing job looking after my mother so well. They really go the extra mile to ensure our loved ones get the attention and care they deserve. When I regularly visit my mum, I am impressed at how clean, bright and
tidy the rooms and corridors are. All the staff, with a particular mention to the excellent activities team, are so helpful and cheery and you can see how dedicated they are. The care staff are so warm and friendly and can't do enough to make sure my mum is warm, comfortable and content.

Reply from Ged Rabinowitz, Admin at Clyde Court Care Home

All the staff here will be most pleased to read your kind words; I will be sure to let them know. We strive to provide the warmest care, friendliest and most comfortable care possible, so it's always nice to hear that it is being appreciated.


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Overall Experience  Overall Experience 2.0 out of 5

The cleanliness in this care home is a disgrace, especially shower drains and toilets. New clothes going missing despite names being sewn in them. My sister has had numerous falls, resulting in her being hospitalised and needing a hip operation. She has been head-butted by another patient, men entering
her room due to lack of observation by staff, as for stimulation (non-existent). This care home needs a thorough deep clean and more staff to cope with the needs of the patients.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Clyde Court for a number of months. Though the building needs a bit of an upgrade, the care is second to none. My dad has advanced dementia and has some health issues and the staff treat him well, they are nice and know him well.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely staff treated my mum with great care and love. Came out putting on weight. Staff are so friendly and couldn't do enough for her.

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Overall Experience  Overall Experience 5.0 out of 5

My father required respite care for bipolar. There was no availability in Lanarkshire. Clyde Court Care Home had availability and was so welcoming of my dad. The home may need a bit of tender, loving, care but the staff are amazing. My dad was well cared for and safe with a member of staff making sure
he got a newspaper and all the other staff there to chat and take care of him. The care home was a very much needed lifeline for my mum. Would recommend and will use in the future.

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Overall Experience  Overall Experience 5.0 out of 5

Clyde Court Care Home is well managed and staffed with a team of people who genuinely care. My uncle had server dementia and was always treated with compassion, care and respect. When things were difficult to visits during the lockdown, I had peace of mind know how well he was being cared for. Families
were always welcomed with a smiling face from all staff, who are a credit to their company and caring profession, especially the team on Memory Lane.

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Overall Experience  Overall Experience 4.0 out of 5

My aunt was cared for in Clyde Court Care Home in Clydebank for just over 3 years until she recently passed away. Her care was professional yet personal. She was a resident who was treated like one of the family. I only have praise for all the staff who were involved in her care, directly and indirectly.
She was treated with dignity, respect and allowed to be her own person at a challenging time in her life. Her independence was enabled and she could live in a safe environment allowing her family to rest assured that she was happy and cared for.
There were occasions when everything wasn’t perfect. However, as a relative of someone who suffered with dementia, life with dementia is far from perfect. If you cannot manage your relative’s care yourself then don’t expect the unachievable from others. Work with your care home to get the best for your relative. It’s a team effort and that’s what Clyde Court excel at.

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Overall Experience  Overall Experience 5.0 out of 5

Can't thank all the staff enough, through this unprecedented year they have been outstanding. The care and kindness to Mum has meant so much, knowing Mum has such a good relationship with staff has been reassuring during periods of limited visiting, the effort all staff have made to keep residents safe
is outstanding, can't thank them enough for looking after my lovely wee mum.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Clyde Court have been fantastic and so helpful since my Aunt went there in April 2020, in the midst of the pandemic. They quickly settled her in and got to know her likes/dislikes. They have also made sure that they update the family on everything, particularly as we have never been able
to go into the home due to restrictions. They also act on any requests quickly and my aunt is very happy and settled as a result.

Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home

Thank you, Eileen, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a lovely day.


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Overall Experience  Overall Experience 4.0 out of 5

We are so grateful to all the staff for their care, especially during this pandemic. it has been really great to see what's happening and keep in touch via Facebook with all the activities they do. The staff have done an amazing job, keeping our relatives safe, well and happy. Great teamwork.

Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home

Thank you, Jacqueline, for your comments about your recent experience at Clyde Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

The care home staff, from the office through to medical team leaders and carers to cleaners to housekeepers - all contributed to making my mum feel at home, safe and happy, especially during these difficult times. They have completely reassured me and helped me cope with the difficulties this pandemic
has brought. Thank you.

Reply from Olivia Shields, Marketing Assistant at Clyde Court Care Home

Thank you, Linda, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my mother is receiving at Clyde Court Care Home. The staff are extremely hard working and go above and beyond to ensure the residents receive the very best care.
It is particularly reassuring during the current COVID-19 pandemic that the staff are adhering to the highest
standards with respect to PPE and ensuring residents are kept safe and well.
I have nothing but praise for the management and staff.

Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home

Thank you, Gary, for your positive feedback towards Clyde Court Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Clyde Court for 4 years and I can't praise the staff high enough the home is well run and well organised the meals are varied and nutritional and suited to the resident needs, my dad has had to have soft diet and thickened foods. The nursing staff are amazing and are always available
to speak to and always keep me updated on Dad's health. The activities team are amazing and put a lot of effort into the work they do with the residents and sometimes I feel my dad has a better social life than me, there are outings whenever possible and they have entertainment come to the home. The domestic staff keep the bedrooms and public areas very clean. During the Covid-19 situation, the staff set up FaceTime and a family/friends drive-thru so we could still visit also there was a room on the ground floor so that the residents could chat with family/friends through the window social distancing guidelines were adhered to.

Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home

Thank you, Annie, for your comments about your recent experience at Clyde Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and activities. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at the home since November 2019. The care and support she has received is first class I have no complaints whatsoever. Although I live in Malta the home keeps me fully informed of what is happening and how my aunt is.

Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home

Thank you, Sylvia, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Have always found the staff caring friendly and attentive to users. They provide a well thought out selection of activities and encourage users to participate. The centre is bright and well laid out with different areas available for individuals to take part in group activities or to quietly do their
own thing. Staff is always on hand to give assistance if needed and provide a positive ethos.

Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home

Thank you, Rona, for letting us know how we are doing at Clyde Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Many thanks for providing the wonderful care and attention to my great aunt who celebrated her 100th birthday with you earlier this year. You are all doing a fantastic job and I thank you from the bottom of my heart.

Reply from Kristen Fitzgerald, Marketing Assistant at Clyde Court Care Home

Thank you for your kind words. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Clyde Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 8.2 (8.161)

Overview of Review Score

The Review Score of 8.2 (8.161) out of 10 for Clyde Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.132 for Clyde Court Care Home is calculated as follows: ( (41 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 76 Ratings = 4.132

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.029 Points relating to the number of positive Reviews for Clyde Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 6 Positive Reviews ÷ 14 = 0.429

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Sep 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Clyde Court Care Home

What types of Care is Clyde Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clyde Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clyde Court Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Clyde Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Clyde Court Care Home to the centre of Clydebank?

0.2 mile(s) as the crow flies, distance by road may be significantly further.