Cumbernauld Care Home

Abbotsford Road, Cumbernauld, Glasgow G67 4BW
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9.8 21 Reviews
  • Cumbernauld Care Home, Glasgow
Cumbernauld is a 52-bedroom care home located in North Lanarkshire, Scotland. It is a short minute walk from local shops, cafes and amenities and had great links to the motorway.

The home has an in house activity coordinator for maintaining and encouraging emotional and physical well being. It also features a sensory room, designed to provide a therapeutic experience.

Supported by a team of experienced professionals, Cumbernauld offers 24-hour support for those needed residential, dementia, respite and/or day care.

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Care Provided by Cumbernauld Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Hall (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Cumbernauld Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,300
    • Self-Funded Nursing Care £1,200 – £1,500
    • Self-Funded Nursing Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Care £1,200 – £1,275
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,275

  • Please note that these fees are base guides and typically range from £1000-£1500 and could be subject to general reviews. Larger rooms are available at an additional cost.
  • (these prices are only a guideline, please contact Cumbernauld Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site


Cumbernauld Care Home Reviews (21)

Total of 21, showing 1-20
9.8

Cumbernauld Care Home has a Review Score of 9.8 (9.845) out of 10, based on 12 reviews in the last 2 years. Over all time Cumbernauld Care Home has 21 reviews.

Overall Experience

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Review from Lauren M (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad has been a resident in Cumbernauld Care Home since the beginning of January, we had concerns about how he would settle, however he has settled in brilliantly. The staff looking after him daily are caring, kind and treat him with dignity, respect and compassion, this also goes for our Mum who
was our Dads main carer for a number of years and visits almost daily, the staff have welcomed her from the beginning, they have a coffee together, she gets detailed updates every day and the staff even got her a valentines card from our Dad! These wee touches make all the difference. The safety and security, such as having the sensor on the bed means he has his independence to do what he wants but the safety aspect is also there. The responses to any health concerns or emergencies in relation to his health have been first class. Management & care team seem responsive, open to suggestions, honest, realistic & knowledgeable. Thank you to all of the staff!

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Review from Linda T (Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had to go into full time care as a resident in Cumbernauld Care Home her entry to the home was first class I felt completely reassured after just a couple of weeks. My mum has been a resident now for 13 months and she has settled down well even calling it home sweet home. The Manager has been
wonderful with me and gave great care and support. The staff are all caring not just with physical needs but with emotional needs , showing effect ion and genuine care. Entertaining the residents has no limits. They had two miniature ponies in and the residents really had fun. My mum had her first birthday there last year and the catering staff even made her a birthday cake. If your looking for a care home please take a look at Cumbernauld Care Hime I couldn't recommend it enough, actually I will take this opportunity to say a huge thank you to the Manager and her staff for all they have done to not only care for and support my mum but have been very kind and helpful to me.

Reply from Rachel Johnson, Head of Communications at Cumbernauld Care Home

Thank you so much for taking the time to write such wonderful words about our shared home community here in Cumbernauld. It's a pleasure to care for your Mum and create meaningful experiences each day. I'm delighted to pass this feedback onto our valued team - it means the world for them to be recognised for the incredible work they do for us here. Thank you for being such a lovely part of our home too.


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Review from Leeanne S (Niece of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a resident at Cumbernauld Care Home. The staff are fantastic always there to help you and my uncle whenever needed. He seems very settled and happy there. He loved his walk the other day. He always loved being outdoors walking for miles. Thank you for everything you do for my uncle.

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Review from Alison B (Wife of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I personally waited for availability in this care home for my husband, I am so pleased I did. He has a lovely new room it is perfect.
My husband has settled in and is happy in his forever home, he is enjoying daily activities, interacting with other residents and eating well.
I get updates on what
my husband has been doing, eating, sleeping etc.
My husband is happy this makes me happy too.
I can't praise the management and staff enough, they are kind, warm and friendly.
I am so grateful for the peace of mind knowing my husband is receiving the best care.

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Review from Helen D (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident here at Cumbernauld. I can't praise staff enough for the amazing care she gets. I was very worried about how she would settle in however she appears well settled and cared for by everyone. The staff and management have also been there for me as I have struggled with her not being
with me.

Reply from Rachel Johnson, Head of Communications at Cumbernauld Care Home

Thank you for taking the time to write such a wonderful review for others. It is an honour to care for your mum and create meaningful experiences and activities for her each day. On behalf of the entire team, we thank you for being a special part of our shared community here.


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Review from S A (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall dad's care has been fantastic care team are professional, friendly and courteous.
He especially enjoys the fun and singing.
The family are always made to feel welcome and nothing is too much trouble. Thank you everyone.

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Review from C B (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager and staff work hard to ensure residents are included and feel very much within a home environment. Interaction between staff and residents is well-managed and balanced. Any concerns are addressed promptly with family and logged efficiently.

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Review from Lesley W (Daughter of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cumbernauld Care Home is a shining example of how people in their twilight years should be cared for. Efficiently run establishment. A warm, friendly atmosphere greets you at the door. Basic nursing care is first class. Residents are treated with dignity and respect and are truly pampered. There is
a good selection of food on offer and good hydration is encouraged.
Excellent communication between staff and relatives. Staff treat everyone as an individual and do their utmost to make the care home experience a positive one.
Spotlessly clean facility.
I really couldn't praise it highly enough. It was a relief to have my father moved here after a truly shocking stay in an NHS facility.

Reply from Rachel Johnson, Head of Communications at Cumbernauld Care Home

Thank you for your kind words. We are so proud of our dedicated team and are grateful to you for choosing Cumbernauld for your father. We will pass on your feedback.


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Review from Roberta P (Wife of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Cumbernauld Care Home for a week for respite care. This was the first time we had asked for respite so I was apprehensive about leaving him. I shouldn't have worried. He appeared to settle and was well cared for.
The home was bright and clean and the staff were friendly and helpful.
I wouldn't hesitate to place him there again.

Reply from Lauren Shaw, Marketing Manager at Cumbernauld Care Home

Thank you very much for your kind words. The team will be delighted to welcome your husband to our home any time you need support.


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Review from Linda B (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been transferred to Cumbernauld Care Home. For over a year she was bed-bound at home and they have been amazing and had her up sitting in a special chair in the day room. The staff are friendly and nothing is a problem. Thanks to them she is much happier.

Reply from Lauren Shaw, Marketing Manager at Cumbernauld Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear your mum is happy in our home, and we'll be sure to pass on your great feedback to our team.


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Review from Michelle S (Daughter-in-law of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my mother-in-law got a place in this care home, I had preconceived ideas of what a care home was like. From the minute I had contact with the manager at Cumbernauld Care Home, my ideas/opinions completely changed. The manager was so helpful, she showed us around the care home before my mother-in-law
moved in. She answered any questions that we had and told us all that we could expect from the home. All of the staff are so friendly and they go out of their way to learn the family's names. The staff genuinely care about the residents and they are so kind. I could not have asked for a better place for my mother-in-law and I know she is in the best place with the best care.

Reply from Lauren Shaw, Marketing Manager at Cumbernauld Care Home

Thank you so much for taking the time to provide this wonderful feedback. We are delighted to hear you are so happy with the care your mother-in-law receives and we will pass on your kind comments to our team.


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Review from Aileen B (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Put my mum into respite for a week and the care that she got was fantastic, the staff are amazing, couldn't ask for anything better, the care home was very clean and tidy, very welcoming and very efficient.

Reply from Lauren Shaw, Marketing Manager at Cumbernauld Care Home

Thank you so much for your positive feedback - we are delighted to hear your mum was so well taken care of. We will pass on your comments to our team.


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Review from T M (Nephew of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been a resident within the care home for the last 2-years. The staff are friendly, and nothing is ever too much. During the last few months, I couldn't fault the level of communication during this pandemic. I have had photos sent out of what he has been up to and regular phone calls and
skype calls. I would recommend this home to anyone that is in need of dementia care. My Uncle always looks well kept and is happy and enjoys his time in the care home. It's a shame we can't get out and about like we used to prior to covid. He always loved getting out in the minibus.

Reply from Olivia Shields, Marketing Assistant at Cumbernauld Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Cumbernauld Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Julieanne D (Granddaughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad has dementia and has been in Cumbernauld Care Home for a few years now. He is always well looked after by nurses and care staff.
With the situation just now my papa couldn’t ask for better care. We are updated constantly by calls and emails and have also been sent pictures which makes us
extremely happy as we can’t see him at the moment.

Reply from Olivia Shields, Marketing Assistant at Cumbernauld Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.


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Review from Paula M (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only give complete praise to all the staff at Cumbernauld Care Home. They go above and beyond to care for my mum and all residents. This has been a very testing time for care homes with the outbreak of Covid-19 I have been updated of the changes and precautions that have been applied to shield
my mum and the residents from this virus. The staff have kept me updated on a regular basis if there are changes to my mum's health with is very much appreciated, being the distance I live from the Cumbernauld Care Home. In addition, also the social events that have been planned and the inclusivity of all the residents and sharing pictures of my mum give me great comfort to see how content she is.

Reply from Olivia Shields, Marketing Assistant at Cumbernauld Care Home

Thank you, Paula, for letting us know how we are doing at Cumbernauld Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from L G (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic team. Every member of the team cares for my dad just as we would. They are brilliant at including residents and families in activities. Communication during this pandemic has been amazing, we can't thank you enough.

Reply from Olivia Shields, Marketing Assistant at Cumbernauld Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and really appreciate all of your kind comments about our team. Take care; we hope to see you again soon.


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Review from P D (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Cumbernauld Care Home for two years now, he has been looked after so well, could not have asked for better care. The staff are lovely and know their job well. The management is very approachable and welcoming. Nothing is ever too much for them.

Reply from Ronnie Cavanagh, Marketing at Cumbernauld Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Liz A (Stepdaughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My step-father was at Cumbernauld Care Home for just over three years until he passed away aged 94. I cannot praise this establishment highly enough. They have a stable, professional and warm team of nurses, carers and support staff and the place runs like clockwork. I cannot praise the care my step-father
received highly enough. He was safe, warm, well-fed and loved and I could not have given him better care myself. Even in his last few days and hours, he was treated with the utmost dignity and respect.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cumbernauld Care Home

Thank you, Liz, for your comments about your recent experience at Cumbernauld Care Home. Our number one priority is the care and well-being of every resident and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to leave us this feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from A M (Wife of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is now 8 and a half years in the home.
No complaints.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cumbernauld Care Home

Thank you for your feedback about Cumbernauld Care Home. We are happy to hear it has been so positive and appreciate you taking the time to let us know how we are doing. We look forward to seeing you again soon. Have a lovely day.


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Review from E P (Partner of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff in all departments of the home cared for my partner for over three years with great kindness and good humour. His needs were immediately attended to. Excellent meals and snacks served at regular intervals. The home's manager and staff treated me with respect and kindness when visiting.
It was a great privilege to have known all at Cumbernauld Care Home in Greenfaulds.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cumbernauld Care Home

Thank you for sharing your experience of Cumbernauld Care Home. We really appreciate all of your feedback and we are happy to hear that you had such a positive experience. The care and wellbeing of our residents is our main priority and it is great to hear that you were so pleased with the quality of our care. Your kind comments about our team mean so much to us. Thank you once again.


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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Cumbernauld Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Cumbernauld Care Home is calculated as follows: ( (122 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cumbernauld Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 9 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Karen

Karen Hall

Job Title: Registered Home Manager

Joined: 2023

Welcome to Cumbernauld Care. My name is Karen and I'm the registered home manager. We are now open for new admissions. Please visit us anytime - I would be delighted to show you around our home, where we look after our residents like extended family.


Frequently Asked Questions about Cumbernauld Care Home

What types of Care is Cumbernauld Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cumbernauld Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cumbernauld Care Home have?

There are 48 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cumbernauld Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cumbernauld Care Home to the centre of Glasgow?

11.6 mile(s) as the crow flies, distance by road may be significantly further.