Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ
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10 88 Reviews
  • Highgate Care Home, Glasgow
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Highgate.

The catering team at Highgate understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Highgate likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Highgate are encouraged to take an active role in the Uddington community.

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Care Provided by Highgate Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Turnbull (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Highgate Care Home Reviews (88)

Total of 88, showing 1-20
10

Highgate Care Home has a Review Score of 10 (9.960) out of 10, based on 21 reviews in the last 2 years. Over all time Highgate Care Home has 88 reviews.

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  • 75
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Review from S G (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, always on the go attending to residents, always clean very welcoming, pleasant.

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Review from G L (Son of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Verg pleasant, warming and helpful, attentive.

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Review from J F (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Highgate Care Home more highly. A five-star review given with no hesitation. Mum's care is simply the best - the staff are superb - every member of staff has Mum as centre to everything they do for her. Of perhaps equal importance, they are so supportive and caring of us as relatives
too, Thank you so so much!

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Review from S K (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here since September 2024, and has come on leaps and bounds. She was in her bed for 6 months and is now sitting in the day room joining in with activities. She enjoys the entertainment that they put on, usually something weekly. As the staff couldn't be more helpful and keep us updated
with everything, they all put 100% into their jobs and also getting to know mums likes and dislikes.

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Review from Niamh H (Granddaughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Highgate Care Home is the best thing that has happened to my Nana. All the staff are kind, caring, and compassionate, and she likes all of them.

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Review from G S (Regular Volunteer) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I volunteer at Highgate Care Home after my mum has been a resident there. There were numerous events organised during December in the lead up to Christmas, panto's Christmas parties and a visit from Santa on Christmas Day, which the residents loved.

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Review from C R (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everyone very helpful and so nice, particularly the activity team. Mum came in on December 7th, so far everyone has been so nice, one member of staff in particular is especially very good at looking after everyone. Have to say, all very nice.

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Review from F B (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Highgate Care Home in September 2024 after spending 6 months in bed at home, never being able to get out of the bed except for a shower. She has settled in well and her quality of life has changed dramatically for the better, being able to get out of the bed, up and dressed. Sitting in
the day room, being with other residents and staff. Every member of staff in the care home are excellent, professional and very caring. The staff give 100% to the residents, we are very happy with every aspect of the home and the vast improvement in mum. Thanks so much.

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Review from Margaret R (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. My dad is here so decided to volunteer at Highgate.

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Review from Anne T (Wife of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my husband receives from all the staff and I feel very comfortable visiting the home. Any issues I have regarding my husbands welfare are dealt with promptly. I also enjoy the entertainment put on by the home.

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Review from Simon H (Son of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with my mums level of care, the staff are all excellent and show great attention to details, compassion and empathy.
Everyone really cares about my mum and knows her very well. She is extremely well looked after. There is lots of activities as well as hairdressers and staff regularly
paints my mums nails and do her hair.
Communication is excellent and I'm glad that I could find a place for mum at Highgate Care Home.

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Review from Elaine W (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Highgate Care Home in May this year, after quite a difficult and stressful period at home and in hospital, and has settled in so well. I absolutely believe that her quality of life has improved beyond anything we had hoped for. She has such a positive outlook now and has wonderful relationships
with the staff. She enjoys the entertainment and activities and is so proud of herself when she tells us about her exercises or her dancing to the fabulous singers who come regularly to entertain. The care home shares lots of posts on their social media so family and friends can see how much she's enjoying life.
All staff that I have met are so friendly, welcoming and positive. They've responded quickly and professionally to a couple of minor health issues. The activities team are wonderful and the activities are fun and imaginative and engaging.
From a personal point of view, the stress and worry have been lifted from my shoulders and I know I made the best decision for Mum.

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Review from David F (Son of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my dad was only at Highgate for a relatively short period of time until he passed, the Highgate staff excelled at quickly building meaningful relationship with him and making this final part of his life a happy and comfortable one. The family will always be immensely grateful for this.

Reply from Clare Sheehan, Careline Advisor at Highgate Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your dad received at Highgate Care Home and we will ensure your kind words are shared with the team. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from K M (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about my mother going into full-time care. I visited Highgate Care home prior to my mother moving in and was really impressed with the professional and competent behaviours of all the staff I came into contact with. My mother has settled in very well and has made friends with
other residents. She became ill with pneumonia and the staff acted quickly to have her seen at the local hospital and treated for her chest infection.

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Review from A G (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident within Highgate Care Home. She has settled in without any problems, due to the friendly staff and other residents.
The staff are very professional and keep me informed of any changes with regard to my mum's care.
My mum receives three meals a day with snacks in between.
The room
she has is very spacious and spotless too, another reason I would recommend this home to anyone.

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Review from M P (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home and lovely welcome from staff.

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Review from J M (Wife of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with my husband's care. His toom is clean and tidy, eats well and his carers and nurses are nice and helpful.

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Review from Karen R (Sister of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I so appreciate the care given to my brother every single day since residency in August 2023. He is under the regular watchful eyes of staff, with special attention of his Parkinson's and falls challenges. He is cared for with respect, dignity and love and kindness. There is so much to appreciate about
Highgate. It's always fresh, lovely floral displays and nicely decorated public areas for special dates; Christmas, Valentine's, Mother's day, St Patrick's, so colourful and pleasing to the eye for residents/visitors. It's a pleasure to visit, always welcomed and given time for questions by phone or in person. In comparing options, Highgate was a standout. Staff are so respectful and caring. I cannot thank them all enough - nurses, carers, support workers, activities coordinators, management, admin and not forgetting kitchen staff! Highgate staff go the extra mile and with a smile, but most of all, with love and kindness. They are a testimony to being part of the Kind Care company.

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Review from S C (Son-in-law of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and attention that is lavished on my father-in-law. He is happy and contented. No matter when we visit he is always smart, clean tidy and well. Thanks to all the staff you are wonderful.

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Review from M K (Daughter-in-law of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Highgate Care Home for 7 years now. The staff have looked after and cared for her despite Covid, challenging behaviours and illness. They are caring and attentive. Thank you for continuing to provide excellent care.

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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Highgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Highgate Care Home is calculated as follows: ( (242 Excellents x 5) + (10 Goods x 4) ) ÷ 252 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highgate Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 24 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (0)

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Frequently Asked Questions about Highgate Care Home

What types of Care is Highgate Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highgate Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Highgate Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Highgate Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highgate Care Home to the centre of Glasgow?

8.2 mile(s) as the crow flies, distance by road may be significantly further.