Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ
Submit a Review
10 88 Reviews
  • Highgate Care Home, Glasgow
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Highgate.

The catering team at Highgate understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Highgate likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Highgate are encouraged to take an active role in the Uddington community.

Show Highgate Care Home on the Map

Care Provided by Highgate Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Turnbull (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Highgate Care Home Reviews (88)

Total of 88, showing 41-60
10

Highgate Care Home has a Review Score of 10 (9.960) out of 10, based on 21 reviews in the last 2 years. Over all time Highgate Care Home has 88 reviews.

Overall Experience

  • 75
  • 12
  • 1
  • 0
  • 0

Date Published

88
13
17
21
67

Review from Elizabeth L (Friend of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Highgate for a couple of years and I had another friend previously in the home. It's a lovely place, very welcoming and the staff are so nice. It's very difficult not getting in to visit just now but the staff do their best. They have just had a 'pod' built for visits so hopefully
we can use that soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Friend of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Highgate Care Home responded admirably to the Covid outbreak. Caring is a difficult job and this crisis has added so much stress for staff, however the staff are always cheerful, helpful and professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Regular Volunteer) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been a volunteer at Highgate Care Home since July 2020 working with the wellbeing coordinator providing activities and events with residents. While I've been volunteering here I've seen how much the staff care about the wellbeing of the residents and how they have gone above and beyond to make
sure the resident's environment has been safe and clean during this pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geraldine O (Daughter of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into the home during the lockdown so we have not been inside the home but we have been very happy with the level of care. Mum always looks fantastic. We have asked if possible to get some photos of mum sent to us as we would love to see her taking part in activities etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert L (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highgate was our first choice of a resting place for dad after visiting a few mainly due to its facilities and cleanliness. Very soon it was clear we made the right choice and dad settled in really well and visits were so pleasant. There was always a warm welcome from not only the staff but the fellow
residents too.
The staff also go out of their way to help and support, they have also helped organise celebrating special personal occasions as well as keeping seasonal dates marked with full on decorating and events as well as on going planned daily activities, there always something different going on to suit as many residents as they can.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for almost three years, the care shown to her by all staff has been exemplary, they know my mum's needs, moods and can tell right away when she needs extra support.
I am contacted as soon as possible if she is poorly as I requested. Any issues I have had concerning her health
or care have been dealt with very quickly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All great.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from May G (Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with all my care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John O (Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am over the moon with the place. The staff, the management and the treatment.
Can't praise the place enough. If you need help during the night - it's there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T B (Grandson of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has just moved here. The home is lovely, welcoming and the staff are incredibly caring. My young daughter was delighted to see the miniature ponies visiting and going up to see great gran in the lift. It is a pleasure to visit my gran at Highgate Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Allison H (Niece of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly I would like to state that I ticked 'satisfactory' a few times only because I don't know how much it costs and don't know about the activities.


The establishment was fantastic for the love, care and support that Highgate offered to my uncle and his family. Many, many thanks to you all.


Staff

were excellent, just like family. The place was immaculate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Friend of Resident) published on 1 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has just moved into Highgate and has settled very quickly. This is a lovely home, I have seen a wide range of activities - Highland dancers, singers, therapets, outings etc. There is a lovely atmosphere in the home, everyone seems to care. The manager's door is always open too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Husband of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home for around 3 years. It is not regimental, it is a home from home. My wife is cared for just the way I like. The staff are very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Grandson of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my Gran I'm always made to feel welcome. My Gran is always smiling. The staff go out of their way to make the residents happy. Nothing is too much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visited Mum at Christmas the staff really showed they care about how residents enjoyed Christmas. They also made sure we enjoyed our visit too. Highgate is a lovely care home. It is a home away from home for our Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Nephew of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a few relatives in care homes over the years I can honestly say this is the best by far. The management and staff are so helpful. There are plenty of activities going on and a lovely atmosphere in general nothing seems too much trouble for the care staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joe W (Son of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, the Highgate Care Home is excellent in every way. My mum is very well taken care of from exceptional professional staff who are well attentive to my mum's needs. I have no issues at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom M (Son of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After reviewing six other care homes, my sister and I were in total agreement that Highgate was the place for our Mum’s care needs going forward. Fourteen months forward and the one word that shouts out is exceptional. The extreme high levels of professionalism shown from management, nurses, care workers,
kitchen, cleaning and house staff is incredible.


The rooms are spotless, the in-house food and drink variety and standard is exceptional. The facility is very safe, secure and well laid out with multiple modern decored rooms and visible ongoing maintenance programme, keeping them at a high standard.


In support of your loved one, this is the perfect place to put your heart and mind at rest. The dedication, teamwork, morale, kindness and caring shown by all will have an everlasting effect on myself.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise F (Daughter of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was the first time my Dad was in respite care so understandably anxious. But I really need not have worried as the care given to my Dad was excellent. The staff genuinely cared for him and all his needs were met 100%. There were planned activities during his stay which he thoroughly enjoyed, especially
the tea dance. Rooms were clean and tidy and pretty basic but adequate for all his needs. Thank you all very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I B (Friend of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and very good at their jobs. They attend to my friend's every need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Highgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Highgate Care Home is calculated as follows: ( (242 Excellents x 5) + (10 Goods x 4) ) ÷ 252 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highgate Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 24 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet