Kirknowe Care Home

240 Stewarton Street, Wishaw ML2 8AL
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9.6 47 Reviews
  • Kirknowe Care Home, Wishaw
Kirknowe Care Home, situated in the peaceful community of Wishaw, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Kirknowe has recently undergone a refurbishment which has enhanced communal areas to enhance the daily life of every Resident and support the mind, body and soul. The onsite hair salon, café and hobby room are great places for residents to relax and pursue hobbies and interests.

The catering team at Kirknowe understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Kirknowe likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Kirknowe are ecnouraged to take an active role in the Wishaw community.

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Care Provided by Kirknowe Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Martin Creaney (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Kirknowe Care Home Reviews (47)

Total of 47, showing 1-20
9.6

Kirknowe Care Home has a Review Score of 9.6 (9.632) out of 10, based on 13 reviews in the last 2 years. Over all time Kirknowe Care Home has 47 reviews.

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Review from S W (Son of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum Helen was a resident in Hazelbank till she sadly passed away in January. I could not have wished for a better team to have looked after her while she was there. The care she received was fantastic the staff became her second family and myself and the family will always be grateful to them for
the care they gave my mum.

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Review from S A (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum resided at Kirknowe for approximately 18 months and during that time, the care received was exceptional. The staff were caring and attentive to Mum, providing the family with peace of mind. The home had lots of activities and entertainment, with the residents clearly enjoying these. I cannot
thank the staff enough for their support and compassion to my mum and our family during my mum's stay, especially during the last few weeks of her life.

Reply from Clare Sheehan, Careline Advisor at Kirknowe Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. we are pleased to hear you were very happy with the quality of care your Mum received at Kirknowe Care Home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from C C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express what the staff at Kirknowe have done for my wee dad. My dad had been left to lie in bed for 5 months by the NHS but the staff at Kirknowe have had him sitting up and helping him to walk again. The staff are excellent and they are superheroes without capes. I cannot thank them enough
for their support and time they have spent with my dad.

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Review from Clare G (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's new home from February 2024 to her sad passing in May 2024 and she absolutely loved it. All the staff in Kirknowe were amazing, they were wonderful with Mum and treated her with nothing but kindness and respect. It was kept spotlessly clean and Mum said the food was fabulous.

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Review from Elaine C (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident in Kirknowe Care Home from September 2022 until his passing in August 2023. During that time the care he received was exceptional. Not only was he looked after but they also looked after us as a family. I would highly recommend them to anyone and still do.

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Review from Jennifer M (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Kirknowe since May 2022 has been excellent! Staff, cleanliness, food, outdoor space too is a bonus.
I can feel assured my mother is well looked after and cared for.

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Review from Kenneth B (Son-in-law of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to the resident was extremely good and the staff in Kirkfield House were exemplary and we could not thank them enough for the care they gave him while he was a resident there. We would highly recommend the care home to anyone considering using the home.

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Review from Katrina D (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my dad lived at Kirknowe Care Home, Kirkfieldbank House, we have as a family been very happy with the care given. All the staff, whatever their role, showed him compassionate personal care. They worked tirelessly and tried to suit his needs as much as they could from changing mattresses
to his dietary needs. The home itself is a very welcoming place and the grounds are well looked after. The way he was looked after lifted a great weight off our shoulders. So thank you all.

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Review from Isobel R (Daughter of Resident) published on 28 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my dad I am welcomed in and the staff cannot do enough for me or my dad. I discussed this review with my dad and he rated the options below. The staff treat my dad with dignity and respect and do not rush him even though his mobility is bad. The staff are also very friendly. They
also engage the residents in singing and dancing so there is always a happy atmosphere.

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Review from L D (Daughter of Resident) published on 28 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall facility is excellent, from the staff in the office to all staff within the Kirkfield Unit. The decor, rooms and activities provided exceeded the expectations when my mother arrived. Her personal care has improved 100%, and her health also. I can say I cannot fault the care home in any way.

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Review from Wendy M (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had been in the Hazelbank unit of Kirknowe for 6 years. I cannot express my gratitude for all the staff that has cared for her over the years. Hazelbank was her home and the staff were her family.
I will be forever grateful for the love and care they gave to her. The dignity they gave to her,
especially in her final days.
I will miss them all and I would not hesitate in recommending this care home.
And if my Mum was still here she would say exactly the same.

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Review from A M (Daughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, resided here for just over a year, the staff are caring, kind and just amazing in the Kirkfield Bank bungalow, always willing to go that extra mile for anyone. Our family cannot praise or thank them enough for all they did for Mum. From keeping her days active to giving her the ability to walk
again, and use the toilet again, all things that the hospital had taken from her along with her dignity. Please let the staff from management to cleaners know how much we appreciated them. A carer is a very understated and underpaid role for these angels who deserve so much more. Especially one lady, my mum's football buddy, or night shift who brought their dogs in on days off to see her.
We appreciate each and every one of you, thank you all so much.
We will never forget the peace of mind you all gave her family.

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Review from Jennifer C (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Kirknowe Care Home in October last year and we were very apprehensive as a family about how he well he would settle. We needn't have worried as the staff have been nothing short of wonderful and managed to connect with my dad straight away. He is safe and happy, even when he is having
a grumpy day the staff are brilliant with him. They are kind, compassionate and they all have a great sense of humour, which goes a long way in making my dad feel at home. We really are so grateful as a family for the care shown to my Dad from everyone at Kirknowe and we wouldn't be without them.

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Review from George D (Son of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in the Kirknowe Care Home since December 2020 when she was admitted at the height of Covid restrictions. She was very confused especially as she had to isolate and then wasn't allowed visitors. Thanks to the dedication and professionalism of the staff she eventually integrated
into the unit, and latterly, looked on it as home. Over her two years residency, any issues I raised were dealt with speedily. Sadly, Mum passed away on the 5th of January after going downhill quickly. The care she received in her final days was superb and allowed her to pass away with dignity and without hospitalisation. My family cannot speak highly enough of all the staff - not just the care staff although they were special - we are indebted to them.

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Review from Peter E (Son of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received was of the very highest standard and during his residency, he was treated with dignity and respect throughout.

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Review from M O (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care has been exceptionally good. The staff are diligent, hardworking, compassionate and mindful of all Dad's needs. The staff have also gone beyond the call of duty in terms of supporting the family at this difficult time. Thank you so much.

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Review from H T (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the care home earlier this year. In short, the wonderful staff have given her, her life back. She is the happiest she has been for many years. she is treated with respect and dignity. Nothing is ever too much trouble. The care she receives is second to none both physically and mentally.
The activities on offer are fantastic and mum really enjoys them. I myself find the staff approachable and informative.

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Review from Valerie B (Daughter of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident and the staff arranged a lovely day for him and my mum for their diamond wedding. They went above and beyond arranging flowers for my mum. A cake, their favourite song and decorated the visiting room. The staff are amazing, helpful and make the family feel part of home family. An
amazing, amazing nursing home which has brought my dad from a wheelchair to walking when he entered to now walking about all day. He is always clean, tidy and very well looked after.

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Review from Elaine B (Daughter of Resident) published on 7 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff of Rosebank unit for the care and compassion they show to my mum. My mum has been in this unit for five years now and the staff have been great. Due to the current coronavirus situation and no visiting policy, on Mother’s Day, the girls were telephoning the families to
let us see our mums. It was a very nice gesture, then last week my dad got a photo of mum sent to him. Considering the current situation and the pressure the staff must be under, each and every one of them have gone above their call of duty. So thanks for all the care and support you all have shown to my mum and to us as a family.

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Review from Denis C (Next of Kin) published on 31 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a very high level of personal care to its residents. All of the staff are courteous to both visitors and residents and deal with matters in a kind and friendly manner. My mother has settled into her new home much more quickly than I anticipated and I believe this has a lot to do with
the way all of the staff care for her. Facilities are good and the home provides a level of interaction which is relevant to residents needs but is never forced upon them. The food standards are good with care taken to ensure the dignity of residents and their likes and dislikes taken into account.
Overall we are very happy with the choice of home we made but more importantly, my mother is content and looking better than she has for some time.

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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Kirknowe Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Kirknowe Care Home is calculated as follows: ( (142 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.722 Points relating to the number of positive Reviews for Kirknowe Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 13 Positive Reviews ÷ 18 = 0.722

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Kirknowe Care Home

What types of Care is Kirknowe Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirknowe Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Kirknowe Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Kirknowe Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kirknowe Care Home to the centre of Wishaw?

0.6 mile(s) as the crow flies, distance by road may be significantly further.