Morningside Care Home

41 School Road, Morningside, Wishaw ML2 9QW
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9.5 44 Reviews
  • Morningside Care Home, Wishaw
Morningside Care Home, in Wishaw, specialises in dementia and old age care, being a comfortable and secure environment that helps residents to feel relaxed and secure, while carers value their reputation for respect and friendliness.


The team at Morningside work tirelessly along with residents and their representatives, external agencies and the local community to create a culture and environment where reminiscence, research, education, style and function have been combined to create a homelife for everyone, where empathy, respect, dignity and understanding are a way of life.

The home is well-located for local amenities and is suited to wheelchair access and residents with mobility issues or physical frailties.

Morningside is part of the Thistle Healthcare portfolio, who have built up a strong reputation in Scotland for the quality of their care services.

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Care Provided by Morningside Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Christina Simmons (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Morningside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is open, do ask that visitors respect meal times.


  • Parking

  • Parking available


Morningside Care Home Reviews (44)

Total of 44, showing 1-20
9.5

Morningside Care Home has a Review Score of 9.5 (9.492) out of 10, based on 9 reviews in the last 2 years. Over all time Morningside Care Home has 44 reviews.

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Review from Carol M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were able to take Mum out for a wee lunch at times and she was always ready to come back here, which was not the case at her previous home. When visiting Mum, she was always happy and loved all the staff who cared and looked after her. I can't fault anything with her care at all. I would like to
thank everyone involved with my mum, it was deeply appreciated by all the family. Thanks again.

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you so much for taking the time to review Morningside. It is lovely to hear how much your mum loved the staff and her time here. She was indeed loved by us all, and we miss her. We want to thank you for allowing us the privilege of getting to know her and your family.


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Review from Elizabeth P (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a home-from-home for my mum. She was in her element here, with all the activities which she could join in or not depending on her. Anytime we visited she was always happy and well looked after. Room was immaculate and the people very caring. I can't thank them enough on how they dealt with the
family when my mum died.

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you so much for taking the time to share your and your mum's experience of Morningside. We are so pleased to hear you found us a 'home-from-home' for your mum as we try our best to mirror the home and family environment at Morningside. It was our pleasure to know your mum and your family. Thank you for allowing us this privilege.


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Review from Bobby C (Nephew of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only complaint is length of time it takes for assistance to attend the toilet. Possibly purchase another stand aid to solve this problem

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you for your feedback, and taking the time to give us a review. We will take your feedback onto our self evalution process.


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Review from Helen H (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, my Dad did not want to stay in a care home of any kind, however, he needed 24-hour care which I could no longer give. Due to the hard work of the team and the care given, my Dad has now settled and is enjoying life once again. He has a better social life than us. A big thank you to everyone.

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Review from Gillian R (Great-granddaughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, everyone is welcoming when my papa first arrived, lovely meals and cafe 41 is great. We’re allowed to visit anytime which is great for everyone’s schedules and we decorated his room so he feels more homely. They just introduced 2 new little kittens which I’m so excited to see around the
home and shop.

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Review from Angela S (Daughter-in-law of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Morningside Care Home is such a homely and caring care home. I cannot thank the staff enough as they go above and beyond. My mother-in-law has only been here for a few weeks but she has settled in and we know when we are leaving her she is happy and feels very content and safe.
They do lots of
things to stimulate the residents and also include the resident's families which I think is such a good thing.
Keep doing what you are doing as it’s working.

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Review from Lyndsey D (Granddaughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a long time since we have seen my grandma so happy and relaxed she is right at home the facilities offered are amazing for both residents and families when visiting, my children are so relaxed visiting their great grandma and it is a joy to visit. Staff are always very helpful. Thank you
to all staff

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Review from Muriel C (Daughter-in-law of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Morningside Care Home at the end of May 2023. Since moving here, Mum has found a happy home where all the staff are friendly. It is a joy to see Mum partaking in the daily activities and coming out of her room.
Staff at Morningside go above and beyond to make sure residents are healthy
and happy. Mum is enjoying the meals that are provided and staff make sure that she is drinking plenty of fluids. The garden is great for residents and families to sit out in the sunshine.
Highly recommend Morningside Care Home

Reply from Martin Lightbody, Deputy Manager at Morningside Care Home

Thanks very much for the positive review. We thank you for the time you have taken to do this review.


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Review from Catherine B (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident at Morningside Care Home following an awful stay in hospital. From the very first day, he was treated with dignity and respect, as were we as his family. The care home is bright and welcoming and the staff are very friendly and helpful. They have a great activities coordinator
who, along with the staff, ensures there are lots of things happening within the care home, but on the day's dad didn't want to participate, the staff spent time with him on his own and regularly checked he was OK. Christmas time was made particularly special, with concerts and a great party.
Unfortunately, Dad had to go back into hospital during very difficult circumstances and the staff could not have facilitated the transfer with more care for both him and us. Dad was only a resident at Morningside for 4 months but during that time he became part of their family and we will be forever grateful for the care he received there.

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you for sharing your experiences with Morningside Care Home, we are delighted to learn you felt we upheld your Dad's dignity and treated him with respect. It's important to us that all our residents experience dignity and respect, and that this is also experienced by our families too. Thank you for choosing Morningside to support your Dad; it was our privilege, and we thoroughly enjoyed celebrating the festive period with him and your family.


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Review from Jacqueline J (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic. Both environment and all staff are caring and friendly. If it wasn't for Morningside my dad wouldn't be here today. They look after him so so well. The staff are very approachable about everything. Dad's room is always clean and warm.

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you for taking the time to share your experience of Morningside Care Home, it's wonderful to learn how you have found our care and support, and that our staff are always approachable. It is our pleasure to support and care for your Dad.


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Review from Sandra C (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Morningside Care Home for a year and a half and in that time I have seen changes and real efforts to improve the quality of care.
Staff shortages were a real problem and that was a concern for me as I worried that agency staff didn't know the residents and that had implications
for their care. However, I'm very pleased that there is a new manager in place now and it's reassuring to know that she has worked tirelessly to recruit new staff as well as generally improve areas which needed attention.
I have got to know the regular staff members well in the time my mum has been a resident. They are so kind and helpful and when I visit I am always happy to witness their patience and understanding as they care for the residents. I know what a challenging job it can be and it means everything to me to know that my mum is being looked after and made to feel safe and content.

Reply from Beverley Graham, Manager at Morningside Care Home

Thank you for taking the time to share your experience of Morningside Care Home, it's wonderful to learn how your Mum has found the staff to be helpful and kind. We recongise that staffing has been a systemic issue across the health and social care sector, we continue to work on recruitment stratigies to improve this.


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Review from Susan K (Relative of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, very friendly people and professional staff. Find the home clean, tidy and great to see the residents up and about and doing activities. Great assets to home, such as the cinema and games console.

Reply from Jo Donnelly, Manager at Morningside Care Home

Many thanks for your kind words and review. Staff will be delighted with your comments and it is a pleasure to look after your loved ones.


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Review from Christine S (Niece of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Morningside Care Home to spend the final months of her life. When she came to Morningside, she thrived due to the care, love and support she received. She told me on every visit how wonderful the staff were and what a wonderful place the care home was. We were able to enjoy much
more time than we expected with my aunt, which was entirely due to the excellent care she received from everybody - housekeepers, laundry staff, catering and care staff. Thank you all from the bottom of our hearts.

Reply from Jo Donnelly, Manager at Morningside Care Home

Many thanks for your kind review and comments. I will pass this on to all staff within the home.
Kind Regards.


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Review from Rosemary P (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very professional kind and caring. Very informative always approach us and keep us informed. Nice environment and always welcoming when we are visiting our mum. Would love mum to participate more but this is up to her. Not a reflection on the staff they try hard to get her involved.

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Review from Denise L (Sister of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister entered Morningside Care Home in November '21. It was a harrowing time for her and I as she experienced the loss of her home and neighbours. I was racked with guilt but soon admitted she needed a team behind her and not just me. Having been born with special needs and now suffering from Vascular
Dementia her future care was of great importance to me. Morningside had been recommended to me and as it was near my home it was the perfect place.
She was welcomed from the start by lovely carers and nurses who gave her the dignity and care she required. A growing rapport between herself and individual staff members became apparent and she enjoyed having fun with them. She loved the food and her own things around. After a cancer diagnosis things quickly changed. The staff were caring, compassionate, respectful, and always available to talk with me when required. I was happy with the respect they showed my sister too and this helped me greatly as she passed away. Many thanks.

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Review from Margaret G (Daughter of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother, after serious consideration by our family, went into this care home in February 21. We looked after our mum until we could no longer provide for her needs. Mum had vascular dementia. She died in September '21. During her time in the care home, there were a number of issues brought to the
then manager's attention, which never really got resolved. Mum was given cold food on at least 4 occasions that we were aware of, she was dressed in other people's clothes, she was not provided with a proactive support plan, relating to her poor mobility. She was "abused" and a staff member was dismissed under the protection of vulnerable adults, there were issues in relation to her being prescribed medication that meant she was unable to function and the manager stated she was tired! I raised all my complaints with the Scottish Social Services Council after mum died as there was no support offered by Thistle, the overarching organisation. I have since had it confirmed by the SSSC that all my complaints have been upheld.

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Review from S S (Great-granddaughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My relative has been left in a horrible state on arrival, facing away from her TV and facing looking out the doorway, not as if anything exciting is happening out there. She has to hurt her back to watch the TV. She is also a high falls risk however, it has taken a number of complaints for a pressure
matt to be put in place. Catheter packets including scissors have been left out in arms reach of my relative to which she would be inclined to have a look through and would result in an accident. My relative had also been unwell however she was left with her back to an opened window with wet hair which could have resulted in her becoming very ill. Even though I have phoned before arriving every visit, I am yet to arrive to a visit where my relative is actually up and dressed. I have also walked in at 11.50 to find my relative hadn't even had breakfast and they were bringing it to her on my arrival. Her catheter care has been absolutely shocking and disgusting, I can't begin to explain the horror.

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Review from John M (Son of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To everyone that has a parent or relative that has a debilitating illness such as Dementia and that if professional care is required, I would highly recommend Morningside Care Home, as my late father realised, it was a heartbreaking decision to make to see his beloved wife go into care.


This terrible

illness that Mom had, had taken it's toll on the Ffmily, but rest assured if you are looking for a care home that provides all the best possible needs, I can rest assure you Morningside Care Home is one of the best care homes you will find. The family realised it was the best decision Dad made for his beloved wife to be looked after professionally by this outstanding care home.


The care provided over the last last 7 years was outstanding, sadly Mom passed on the 7th September 2021, teh family chose for Mom to pass in the bedroom she has lived in over these years and at the time of Mom passing the managerial and caring staff were so supportive and caring.


Mom will be missed by all.


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Review from Eileen Y (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Morningside Care Home at probably the staff's most difficult time facing how to support and keep, not only residents safe, but also themselves whilst trying to carry on as normal as restrictions allowed and trying to make up for the lack of visitors and usual services permitted into
the home.
Not only did they welcome and support my mother but gave support to me, not only face to face, but also over the telephone without making me feel a pest.
As things have opened up and Mum has been allowed out of the home, there is always a warm welcome from the staff on her return and a cup of tea is never far away. In relation to any health issues these are dealt with speedily and feedback to me is excellent.
To sum up I can now relax knowing that my mother is being well cared for and no longer at risk, her physical health has improved and she is in an environment where she is accepted and listened to.
Many thanks to the whole team that makes this service a home.

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Review from Steven B (Son of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Honest, reliable and safe environment for my mum. First-class communications, and service - 10 out of 10.

Reply from Christina Simmons, Manager at Morningside Care Home

Thank you for your feedback, I hope your review will help the many families, who are looking for care for their loved ones, decide on a service during these unprecedented times.


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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Morningside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Morningside Care Home is calculated as follows: ( (98 Excellents x 5) + (9 Goods x 4) + (1 Poors x 2) ) ÷ 108 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.603 Points relating to the number of positive Reviews for Morningside Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (3)

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Beverley Graham

Job Title: Manager

Joined: 2022

Prior to joining Thistle Health Care in 2022, Beverley managed teams in organisations that specialised in trauma-informed and attachment-focused care and support for individuals with complex physical, social and emotional needs.


As well as holding managerial qualifications, Beverley is trained to level two in Dyadic Developmental Psychotherapy and is a certified Neuro-Linguistic Programming with Neuroscience Practitioner.


Beverley also holds diplomas in Cross Professional Pastoral Supervision, CBT Counselling and Mentoring.


Beverley has a real passion for conscious leadership and understanding of how we as a team can learn to access the best versions of ourselves, so we can provide the highest quality of care and support for your loved one.


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Nancy Martin

Job Title: Deputy Manager

Joined: 2023

Nancy is our deputy manager with an extensive experience in the nursing care sector. In her career, she has held many roles from carer to care service manager. She transferred over from our sister home to Morningside in November 2023 and has quickly become a fundamental part of our team.


Nancy is passionate about making sure our residents experience the highest quality of care, and that Morningside mirrors the family home.


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Linda Graham

Job Title: Care Service Manager

Joined: 2002

Linda is our Care Service Manager, she has worked at Morningside Care Home for 22 years. Linda has grown her career in Morningside working through the ranks from Carer to Care Service Manager.


Linda is committed to ensuring person-centred care at Morningside. She is dedicated to ensuring we see the individual, and that each resident has a bespoke care plan suited to their needs.


Frequently Asked Questions about Morningside Care Home

What types of Care is Morningside Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Morningside Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Morningside Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Morningside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Morningside Care Home to the centre of Wishaw?

2.0 mile(s) as the crow flies, distance by road may be significantly further.