Park Springs Care Home

Frood Street, Motherwell ML1 3TA
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9.1 30 Reviews
  • Park Springs Care Home, Motherwell
Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care.

Short and long-term respite stays can also be catered for to allow home carers to take a much-needed break.

Facilities include spacious lounges and quiet rooms, an on-site hair salon and activities room, and a vintage bar and events room. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bath and shower room facilities.

The extensive grounds include attractive gardens to the front and back of the home as well as a secure internal courtyard and patio area.

The multi-award-winning activities coordinator at the home provides a full programme of activities, entertainment and events for residents to choose from seven days a week.

The home benefits from strong links to the local community by hosting various community events throughout the year and has access to a mini-bus for day trips.

Park Springs benefits from having local links with the council, GPs, social work department, Princes Trust and other healthcare professionals.

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Care Provided by Park Springs Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 96 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Carrigan (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (96)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Park Springs Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,241
    • Self-Funded Nursing Care from £1,241

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Park Springs Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Park Springs Care Home Reviews (30)

Total of 30, showing 1-20
9.1

Park Springs Care Home has a Review Score of 9.1 (9.114) out of 10, based on 9 reviews in the last 2 years. Over all time Park Springs Care Home has 30 reviews.

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Review from E W (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy to go into the care home and see my mum. Staff are mostly welcoming. I am kept up to date with how my mum has been, for example, sleeping, eating etc. Notified if she has had an accident. I am able to speak to the manager or nurse on duty regarding any issues to do with my mum. My mum is
settled and quietly calm most of the time.

Reply from Michelle Carrigan, Home Manager at Park Springs Care Home

Thank you for your review, it is greatly received. We will continue to thrive in providing the highest quality care to your loved ones. We have an open-door policy at Parksprings.


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Review from Brian B (Partner of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Park Springs for over four years and I am extremely happy and pleased I chose Park Spring. The manager is excellent in ensuring care is what she and all her team focus on. My partner is expertly cared for and supported, as I am. Absolutely nothing is too much bother and I recommend
Park Springs to my friends, including my golf club. The 'x' in the box for all options below are my honest opinion for both myself and my partner's care, support and the importance of dignity is paramount to me. Thank you.

Reply from Michelle Carrigan, Home Manager at Park Springs Care Home

Thank you for your fantastic review for Parksprings We continue to thrive as a team to ensure the highest quality care is provided at all times to our residents. Family feedback and engagement is greatly received.


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Review from Frank G (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents were residents in Park Springs alas my father has since passed away but our mother is still a resident and being well cared for by the staff.

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Review from John C (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the way my 97-year-old dad has settled into Park Springs. The nursing and care staff all do a great job and have made him feel so welcome and settled. He and I couldn't be happier with the way the move from sheltered accommodation to 24-hour care has worked out. Thank you to all
the team.

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Review from Maureen C (Wife of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Park Springs Care Home for 8 months now. He needs constant care as he is bedbound, the care he receives is around the clock. I can't thank them enough as he has 1st class care and attention from all the staff and his music therapy on Tuesdays enables him to respond
a little.

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Review from K T (Daughter-in-law of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to Park Springs a week ago and couldn’t have been more warmly welcomed and made to feel at home. Of course, it’s still early days but her quality of life has improved no end and she is more comfortable, content and at peace in herself than she’s been for a long time. Of course,
this life is not what she’d prefer but she’s safe, warm, looked after and treated very well by a caring team of staff.

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Review from Dean S (Son of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, her sisters, and I have been impressed with care my mum has received since she moved into Park Springs in June 2023.
The skills, dedication, care, and compassion of the staff were clear from the start of my mum's residency and they have continued since then.
We are happy that my mum is receiving
consistent, appropriate, high-quality care.

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Review from James T (Son of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since September 2022. She can have good days and bad days. When she is having a bad day the girls who look after her have a wonderful knack for turning tears into smiles. Her accommodation is perfect for her needs and the girls keep the room and the whole building clean.
The management is always there if required and very helpful. I can only thank the staff for the wonderful care they take with my mum and I am especially grateful to the whole team for the care they give to my mum.

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Review from Brian B (Partner of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park Springs Care Home is a perfect place and I would recommend to anyone looking for a care home. From the manager right through the complete team, it provides care to my partner and myself. From the first day of entry, we both have been looked after, first class. Emphasis is definitely on care. Nothing
is left unexplained and all staff are constantly busy but never pass you by.

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Review from L D (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff at Park Springs mother well are very conscientious and care deeply about residents' health and well being.
This is evidenced by staff's verbal and non-verbal communication with both residents and residents' family members.
Nothing is too much trouble to ensure the establishment
runs smoothly. Amazing people who have worked tirelessly against the Covid issues which have arisen.

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Review from J K (Daughter of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my mother has settled in very well from the minute she entered the home. It makes the family feel secure that mum is content, care for and happy in her new home.

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Review from P C (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park Springs Care Home has been the best place we could hope for, for our mum. They do so much for the patients and the staff are wonderful and caring. Nothing is a bother to them.

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Review from F K (Son of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Park Springs are fantastic in every department, from domestics/carers/nurses and management.

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Review from G B (Husband of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience in visiting the home to my wife who is being cared for by nice, friendly staff makes it comforting to me that my wife is being cared for as best as possible there. It is very clean inside the home and gardens, all around it is well kept. Also, a bit of art and crafts etc helps to keep
my wife busy at times.

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Review from M B (Stepson of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very happy and content at Park Springs Care Home. He has great interaction with the staff. It's a tremendous relief knowing he is happy being cared for in such a safe and friendly environment. They always make sure their residents are well entertained and not just stuck in a room
all day. The communication between staff and the family is brilliant.

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Review from M B (Stepdaughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Park Springs Care Home are amazing. They truly care for residents, always going that bit extra making sure my stepdad and others are well entertained, safe and secure. I couldn't praise them any higher. They also are so welcoming and friendly to our family.

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Review from L M (Daughter of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience visiting the home has been a pleasure. Mum seems content most of the time and well looked after by the caring and friendly staff. All very clean, comfortable and well kept, except the bedroom which could do with a bit of coat of paint to remove the marks around the walls. Yes, Covid has
been in there but was dealt with by the health measures taken. Now isolation is by, I hope mum can get involved in more activities or taken to let her watch others do so and maybe a jaunt out in the mini bus in the better weather.

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Review from Elizabeth L (Resident) published on 3 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Difficult to give an overall experience because of Covid restrictions as my mother went in in August 2020. However, since gaining access through End of Life rules I have been very impressed with the staff and level of care provided to my mum. The staff went above and beyond what could be expected and
gave me great comfort knowing she was in good hands.

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Review from M S (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park Springs is a good and clean home.

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Review from James M (Husband of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and facilities excellent and the support we get is super. My wife requires 24-hour care, a special diet and special bed. I can recommend this care home for facilities and value for money.

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Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Park Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Park Springs Care Home is calculated as follows: ( (81 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 106 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.369 Points relating to the number of positive Reviews for Park Springs Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2. 9 Positive Reviews ÷ 19.2 = 0.469

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 16 May 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Michelle

Michelle Carrigan

Job Title: Home Manager

Hello, my name is Michelle Carrigan and I have worked at Park Springs for 15 years, holding the Home Manager position from 2021. Prior to Home Manager, I was Deputy Manager, clinical lead and staff nurse working my way up within the company.


Frequently Asked Questions about Park Springs Care Home

What types of Care is Park Springs Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park Springs Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Park Springs Care Home have?

There are 96 Single Rooms.

What are the Facilities & Services at Park Springs Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park Springs Care Home to the centre of Motherwell?

0.8 mile(s) as the crow flies, distance by road may be significantly further.