Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Park Springs Care Home has a Review Score of 9.1 (9.114) out of 10, based on 9 reviews in the last 2 years. Over all time Park Springs Care Home has 30 reviews.
Review from D M (Son of Resident) published on 4 December 2019
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Review from J M (Daughter-in-law of Resident) published on 25 November 2019
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Review from Grace S (Daughter of Resident) published on 28 October 2019
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Review from R H (Daughter of Resident) published on 8 October 2019
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Review from A M (Husband of Resident) published on 3 October 2019
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Review from T L (Daughter of Resident) published on 1 October 2019
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Review from Lynne S (Daughter of Resident) published on 16 January 2019
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Review from A S (Granddaughter of Resident) published on 23 March 2018
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Review from David S (Son of Resident) published on 14 March 2018
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Review from Marie M (Daughter of Resident) published on 5 September 2017
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The Review Score of 9.1 (9.114) out of 10 for Park Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.745 for Park Springs Care Home is calculated as follows: ( (81 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 106 Ratings = 4.745
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.369 Points relating to the number of positive Reviews for Park Springs Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2. 9 Positive Reviews ÷ 19.2 = 0.469
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Hello, my name is Michelle Carrigan and I have worked at Park Springs for 15 years, holding the Home Manager position from 2021. Prior to Home Manager, I was Deputy Manager, clinical lead and staff nurse working my way up within the company.