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Beechwood Care Home has a Review Score of 9.7 (9.738) out of 10, based on 21 reviews in the last 2 years. Over all time Beechwood Care Home has 63 reviews.
Review from Margaret I (Daughter of Resident) published on 9 September 2016
Submitted via Postal Card •
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Reply from Colette Pearse, Service Manager at Beechwood Care Home
Thanks Margaret for your kind words, we are glad your mother is happy at Beechwood.
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Review from Irene H (Wife of Resident) published on 23 March 2016
Submitted via Website •
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Reply from Colette Pearse, Service Manager at Beechwood Care Home
Thank you for your kind words Irene.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Ada H (Daughter-in-law of Resident) published on 22 March 2016
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We are kept well informed of anything which may effect her health or wellbeing, she has had to go to hospital twice and staff went with her and stayed with her till we could get there, again very much appreciated. Everything is done to keep confusion at a minimum and I feel that the residents really are cared for.
I have every praise for the Manager and every member of staff. Keep up the good work, I don't know what we'd do without you.
Reply from Colette Pearse, Service Manager at Beechwood Care Home
Thank you for your kind words Ada.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
The Review Score of 9.7 (9.738) out of 10 for Beechwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.738 for Beechwood Care Home is calculated as follows: ( (191 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 248 Ratings = 4.738
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beechwood Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Oct 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
I am a dual registered nurse in Adult and Mental Health. I have worked in social care for 30 years and have been the Manager at Beechwood for 7 years. I am passionate about ensuring residents are able to connect with their local community.