Rawyards House Care Home

Motherwell Street, Airdrie ML6 7HP
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9.4 29 Reviews
  • Rawyards House Care Home, Airdrie
Rawyards House Care Home provides care for people with dementia and old age, as well as people with a physical disability.

The home specialises in Alzheimer’s care, and residents are all aged 50 and over.

There are 83 single rooms available and seven shared rooms, with 74 of the rooms having en-suite facilities.

There is full wheelchair access and a lift inside the care home.

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Care Provided by Rawyards House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 97 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Cannon (Manager)
  • Admission Criteria
    • Private and local authority
    • Ages 50+
  • Room Information
    • Single Rooms (97)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (97)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Rawyards House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact Rawyards House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open to visitors


  • Parking

  • Onsite parking


Rawyards House Care Home Reviews (29)

Total of 29, showing 1-20
9.4

Rawyards House Care Home has a Review Score of 9.4 (9.363) out of 10, based on 14 reviews in the last 2 years. Over all time Rawyards House Care Home has 29 reviews.

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  • 5
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Review from A S (Sister of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given 24 hours a day. All the staff are really caring. My brother is in the best care home. Well looked after.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for you kind review we will continue to provide the best possible care for your family member to the best of our ability


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Review from B G (Niece of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall pleased with the care and would like to see her out of bed a little more when she is showing good signs of communication.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for your feedback and for letting us know you are happy with the care that your loved one is receiving, I will pass this on to the team.


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Review from Elaine C (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the professionalism of all the staff working in Rawyards House, everyone calls my mother by her preferred name and is caring and kind. As my mother's only relative I feel reassured that she is safe and her individual needs are attended to whilst maintaining her independence.
The relative's meetings are very informative and suggestions and requests made by relatives are taken on board. Friends who visit appreciate that they attend social activities such as concerts in Rawyards.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Rawyards staff are a dedicated team and are happy that all your relative's needs are being met to a standard you are happy with.


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Review from L L (Relative of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family members are being treated so well under all staff. Their rooms are very clean and comfy. They are happy in their new environment with all needs provided for. They enjoy all the activities. They enjoy their meals and care. Their personal belongings are safe and protected in all the residents'
rooms. Overall very pleased with Rawyards House Care Home.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you so much for your positive feedback we will continue for your family members with compassion and dignity, I will pass this review on to all the staff.


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Review from P M (Niece of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is in the dementia unit at Rawyards. The care she has/is receiving is exceptional. The staff know exactly what she needs and do their very best to ensure her needs are met. As a family member, they are always happy to be on hand if I have any questions or queries. As far as my aunt is concerned,
I have no complaints about Rawyards at all. Would recommend.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you from the management team and all the staff at Rawyards for your feedback we will continue to show compassion and dignity to all residents.


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Review from E F (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with care provided to mother. Staff always helpful and pleasant.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

thank you for you kind review, we as a team hope to continue to support your family member to the best of our ability


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Review from E N (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review regarding my mother. I am her daughter and I can't fault the staff who care for my mum. The one complaint I have is the menu. This is not a restaurant or hotel doing fancy meals, it is a care home, so do meals according to their age and what they would like.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for your positive review, we hope to continue with a positive relationship and will continue to support your loved one the best we can as a team.


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Review from K S (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful. The home has a lovely atmosphere and Mum seems to be happy.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for your review, we are very pleased that you are happy with the care your loved one is receiving and hope to continue with this positive support and care.


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Review from William S (Son of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Plenty praise for staff. Food okay (soup excellent). Room comfortable and warm. Plenty of activities if you want to partake. Overall, best place in the area.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for your positive feedback and we strive to continue with the great care and support for your loved one.


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Review from C N (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I am concerned about a lack of contact by management regarding falls/slip hazard. Not resolved and no reply from emails sent weeks ago. I am unhappy with the lack of communication regarding a matter that should not have occurred in the first place.

Reply from Tina Johnstone, Director at Rawyards House Care Home

Good afternoon and thank you very much indeed for your most recent review of Rawyards. Whilst it is disappointing that you have felt a lack of communication within the home I am pleased that a resolution to the hazard was found. If I have misunderstood this, I would be very happy to discuss further with you myself.


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Review from A L (Son of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care, attentive and caring staff.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you for taking the time to complete this review. Your kindness and thoughts will be shared with our staff teams.


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Review from Lynn B (Sister-in-law of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Yes, very happy with the care my brother-in-law receives thank you. He settled in well and got to know the staff and some residents. All his care needs are met. They have a great deal of patience for my brother-in-law as he can be challenging at times.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

Thank you very much, indeed, for taking the time to review Rawyards Care Home. Your kind and thoughtful comments will be shared with the team.


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Review from Lorraine F (Daughter of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in the home for over 1 year and has had excellent care in both medical and personal and, in particular, the senior staff nurse on Ash Unit as she keeps me informed of any issues and recommendations for Mum's care.
Mum is happy with the care given by the care staff and happy with
food also.
There are a few areas that could be improved eg: new carpet and wifi facilities - but all in all, all good.
Again, thank you to the nursery, care staff, entertainment and office staff.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

We are delighted to hear that you are satisfied with our service and appreciate your continued support.
Many thanks.


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Review from Stephen M (Son-in-law of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, hard working, caring staff, who do an excellent job.

Reply from Fiona Cannon, Manager at Rawyards House Care Home

We are delighted to hear that you are pleased with our service and appreciate your continued support. Many thanks.


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Review from James B (Husband of Resident) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care in Rawyards for 8 years and during this time the care and support from both the Staff and Management has been excellent. During the time that my wife has been resident there has been 4 or 5 different managers with varying levels of success.
Thankfully the manager arrived in
2019 and during this time the service of the home has been improved dramatically.
COVID19 : Since March 2020 the Manager has orchestrated a very efficient and extremely successful plan of action during this very difficult period, which has included the introduction of a video call system to residents and also extremely good dialogue with relatives to provide regular updates regarding the ongoing situation via conference calls and e-mails.
To back up the successful way in which Rawyards has been run there has been no positive cases of the virus which is a wonderful achievement when compared against the overall situation with all care homes across Scotland.

Reply from Shona Blair, Manager at Rawyards House Care Home

I would like to thank you both for taking the time to complete this review, your comments are very welcoming and very much appreciated especially at this unprecedented time. Again Thank you from all the staff at Rawyards.


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Review from W P (Brother of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after and quite settled.

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Review from A P (Sister-in-law of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is getting well looked after and is in good company.

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Review from E M (Son of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother only spent just over two weeks at Rawyards for palliative care. During this time, she was extremely well looked after and the staff were all extremely supportive, both with Mum and with us.

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Review from R S (Husband of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were brilliant with my wife over the 5 years she was here.

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Review from J S (Daughter of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been well looked after. The staff are so helpful and pleasant. Dad loves the food

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Current Review Score: 9.4 (9.363)

Overview of Review Score

The Review Score of 9.4 (9.363) out of 10 for Rawyards House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Rawyards House Care Home is calculated as follows: ( (124 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 166 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.67 Points relating to the number of positive Reviews for Rawyards House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4. 13 Positive Reviews ÷ 19.4 = 0.67

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 9 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Rawyards House Care Home

What types of Care is Rawyards House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rawyards House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rawyards House Care Home have?

There are 97 Single Rooms.

What are the Facilities & Services at Rawyards House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rawyards House Care Home to the centre of Airdrie?

0.9 mile(s) as the crow flies, distance by road may be significantly further.