Open to visitors
Onsite parking
Rawyards House Care Home has a Review Score of 9.4 (9.363) out of 10, based on 14 reviews in the last 2 years. Over all time Rawyards House Care Home has 29 reviews.
Review from H M (Sister of Resident) published on 28 October 2019
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Review from J T (Son of Resident) published on 23 October 2019
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Review from R M (Wife of Resident) published on 16 September 2019
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Review from M F (Daughter of Resident) published on 11 September 2019
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Review from Kirsteen L (Daughter of Resident) published on 28 August 2019
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Review from William L (Son of Resident) published on 22 August 2019
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Review from J H (Son of Resident) published on 15 August 2019
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Review from R B (Wife of Resident) published on 3 May 2018
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Reply from Andrea Gamble, Regional Director at Rawyards House Care Home
We are very pleased to hear that you are happy with the care provided to your husband and the support is given to residents and families alike. We aim to provide a 'home for home' style of care and believe our staff are at the very heart of this. Thank you for taking the time to give your valuable feedback.
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Review from Senga W (Mother of Resident) published on 19 April 2018
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The Review Score of 9.4 (9.363) out of 10 for Rawyards House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.693 for Rawyards House Care Home is calculated as follows: ( (124 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 166 Ratings = 4.693
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.67 Points relating to the number of positive Reviews for Rawyards House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4. 13 Positive Reviews ÷ 19.4 = 0.67
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Sep 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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