Rosepark Nursing Home has a Review Score of 7.4 (7.447) out of 10, based on 2 reviews in the last 2 years. Over all time Rosepark Nursing Home has 27 reviews.
Review from M H (Daughter of Resident) published on 2 February 2024
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Reply from Kirstene Feenan, Marketing at Rosepark Nursing Home
Thank you for your review. We’re disappointed to read that your experience isn’t the welcoming and supportive one that Rosepark is commonly known for. We’d like the chance to address the areas you mentioned and would love if you could arrange to speak with the home manager to discuss your concerns and help improve the service for you and your family. Best wishes, Renaissance Care
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Review from W L (Son of Resident) published on 26 June 2023
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Reply from Kirstene Feenan, Marketing at Rosepark Nursing Home
Thank you very much for your review. We're delighted to hear how much you enjoy your time visiting Rosepark and that your mum has settled in so well. Rosepark really is a lovely home with some wonderful people. Thank you again and very best wishes, Renaissance Care.
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Review from D K (Grandson of Resident) published on 2 March 2023
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Reply from Kirstene Feenan, Marketing at Rosepark Nursing Home
Thank you for taking the time to leave a review. We’re delighted that you’re happy with your experience at the home. Our staff take great pride in creating the very best homes where our residents can thrive.
Thank you again, Renaissance Care.
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Review from Scott M (Resident) published on 28 February 2023
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Reply from Kirstene Feenan, Marketing at Rosepark Nursing Home
Thank you very much for your review and feedback, it means a lot.
We wish you the very best, Renaissance Care.
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Review from E P (Cousin of Resident) published on 10 February 2023
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Review from Irene K (Daughter of Resident) published on 9 February 2023
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Review from Agnes W (Friend of Resident) published on 9 February 2023
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Review from Helen M (Daughter of Resident) published on 30 January 2023
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Review from F M (Daughter of Resident) published on 21 July 2022
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Review from A M (Granddaughter of Resident) published on 1 March 2022
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Review from M D (Daughter of Resident) published on 17 May 2021
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Review from Karen R (Daughter of Resident) published on 1 March 2021
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Review from Graham B (Son of Resident) published on 22 February 2021
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Review from Christine M (Daughter of Resident) published on 22 February 2021
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Review from Hugh M (Husband of Resident) published on 15 February 2021
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Review from J H (Son of Resident) published on 15 February 2021
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Review from Mary S (Niece of Resident) published on 15 February 2021
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Review from Margaret H (Daughter of Resident) published on 12 February 2021
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Review from Jane T (Daughter of Resident) published on 5 October 2020
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Review from Heather D (Daughter of Resident) published on 15 June 2020
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The Review Score of 7.4 (7.447) out of 10 for Rosepark Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.364 for Rosepark Nursing Home is calculated as follows: ( (16 Excellents x 5) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 22 Ratings = 4.364
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.083 Points relating to the number of positive Reviews for Rosepark Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 1 Positive Reviews ÷ 12 = 0.083
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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