Abbey Lodge Care Home

Mossneuk Road, Westwood, East Kilbride, Glasgow G75 8GQ
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9.6 32 Reviews
  • Abbey Lodge Care Home, Glasgow
The team at Abbey Lodge Care Home take pride in a service that focuses on great care. The dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach, all tailored to your loved ones needs, promoting independence, wellbeing and self-worth.

The home is situated in a great location near local shops and close to public transport links.

Their personalised approach is tailored helps your love one to retain their identity; care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

The care home is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of the local festivities and projects, sharing memories of the past with children from the local schools, creating beautiful gardens with friends for all to enjoy, or just a day of laughter playing board games with newly acquainted friends

Abbey Lodge is absolutely committed to providing both physical and emotional well-being for residents in a safe, comfortable environment in a place your loved ones can truly call home.

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Care Provided by Abbey Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Salve Rull (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Abbey Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact Abbey Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is permitted 24 hours of the day apart from during Protected Meals times. Please contact the service to ascertain the times


  • Parking

  • Parking is available on site


Abbey Lodge Care Home Reviews (32)

Total of 32, showing 1-20
9.6

Abbey Lodge Care Home has a Review Score of 9.6 (9.568) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Lodge Care Home has 32 reviews.

Overall Experience

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  • 14
  • 1
  • 0
  • 2

Date Published

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Review from J C (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all absolutely delighted at the care that has been shown to my Mum since her move to Abbey Lodge.
A special mention to 5 members of staff in particular.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for your lovely review, I will pass this on to the team. Many thanks - Regional Director.


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Review from M L (Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am beginning to understand the concept of a care home. It is my home now and I am safe here and all needs are cared for freeing my family up to get on with their own lives without the stress of looking after me. The staff have been understanding and helpful in allowing me to settle in.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for completing a review. I will share your feedback with the team. Many thanks. - Regional Director.


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Review from S R (Husband of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and attention my wife gets in your care.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for your lovely review, we will pass this onto the team. Kind regards.


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Review from Elizabeth H (Aunt of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very helpful and pleasant. My aunt is treated with care and often. Bed beautifully clean at all times.

Reply from Pamela McFarlane, Regional Director at Abbey Lodge Care Home

Hi Elizabeth, thank you for your lovely review. We will pass this on to the team. Thanks, Pam.


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Review from P B (Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and very nice.
The food is good.
The room is clean and comfy.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Hi, thank you for your lovely review, I will pass this on to the team. Many thanks.


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Review from L C (Daughter-in-law of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find Abbey Lodge Care Home a lovely place for my father-in-law. He has settled in well and is getting good care. All staff are very friendly and approachable. Always willing to take him to another room or area for us. We can pop in at any time. He gets plenty of varied food which he wasn't getting
at home. His room is comfortable and warm. They are taking care of his medical needs now too and not relying on his GP.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for your lovely review we will pass this onto the team. Many thanks.


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Review from S B (Daughter-in-law of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family have had a very positive experience since my father-in-law arrived in June 2024. It has been a difficult time but we have been reassured by the care he has received so far. I appreciate it is such a demanding role for all staff but we have always had our questions answered and my father-in-law
has not lost his spirit for life and has settled in well.

Reply from Pamela McFarlane, Regional director at Abbey Lodge Care Home

Thank you for your review. I will pass this on to the team. Many thanks.


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Review from Lynne H (Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are wonderful, they do their best for everyone to stay enjoying life. They sing.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Lovely review, many thanks I will pass it on to the staff. Many thanks.


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Review from Duncan A (Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All in all was to my utmost satisfaction and amazing care.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you Duncan for your lovely, we will pass this onto the team. Kind regards.


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Review from L C (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are great in Abbey Lodge. My mum has been here for many years, and it cared for with respect and dignity. I have a lot of respect for the carers doing this very challenging job. Always lots of activities going on.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for your lovely review; I will pass this onto the wider team. Many thanks.


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Review from James W (Son of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My experience is one of disappointment and frustration. My first concern would be the attitude of the staff when approached about an issue. In this instance my mother's room was dirty. She had no water in her bedside jug. When questioned the staff immediately went into defence mode instead of an acknowledgement.
When
I requested my mother was only given her own clothes to wear the response was our laundry is busy we have 75 residents! Another mantra we have agency staff.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Hi James, I am sorry you feel disappointed and that you felt that you had to raise these concerns. This is not the service we endeavour to offer at Abbey Lodge Care Home and I would like the opportunity to meet with you to discuss these concerns further and help to resolve this for yourself, your mother and the family. I will contact you to discuss this further. Kind regards.


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Review from M M (Private Carer of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place, everyone very pleasant, you are greeted by everyone that passes, staff always laughing singing and enjoying a banter with residents which they love, residents are treated like what you would hope for your family.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Hi thank you for your lovely feedback I will pass this onto the team. Many thanks


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Review from L G (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed Abbey Lodge as a possibility for my mum. We were very impressed with the facilities in the home and with the rooms. The staff member who gave us the tour was excellent and answered all our questions, which were many.
My mum has now moved into Abbey Lodge and although it's still early days,
she seems quite happy and relaxed with it all. Everyone has made her feel very welcome.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Thank you for your lovely review, I will pass this onto the team.
Many thanks.


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Review from Julie H (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have lived in this home for a while but things have progressed in the last few months. New management is approachable and helpful. Dad became poorly in December and was in hospital. We know he would not get better. The home did everything to get him back home quickly with all the equipment
he needed. So his last days could be spent with his wife and children by his side. Nothing was too much trouble for the home.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Hi Julie,
Thank you for your lovely review, we are glad this has been your experience of the home. I will pass this on to the team.
Many thanks,
Pamela.


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Review from John M (Son of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had lived at Abbey Lodge since September 2022. He passed away on Christmas Day. The care, support and love shown to him during this time was exceptional. I cannot thank the staff and management enough for everything they did for him. He was happy and content throughout his time there. It was
the best decision we could have made. Thank you to everyone at Abbey Lodge.

Reply from Pamela McFarlane, Regional Manager at Abbey Lodge Care Home

Hi John,
Thank you for your lovely review, I will pass this on to the staff team.
Many thanks.


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Review from Mary C (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident has been bed bound for many months now and receives effective, sensitive and diligent nursing and social care. Great care is taken with all aspects of her physical and emotional care, and communication with the staff team is regular and effective. Any small issue I raise in discussion
is responded to and followed up. Particularly impressed with the adjustments made to changing needs so she has nutritional food, plenty of fluids and patient and understanding assistance with these aspects. Also, efforts were made to provide stimulation to calm her which uses her known interests, despite her deteriorating communication!

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Review from Fraser W (Son of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is really handy for me and the staff are excellent. The staff are always attentive and on hand for help or questions, rooms are spacey and comfortable and I’m impressed with the cleanliness of the home in general.

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Review from S B (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father was moved into Abbey Lodge in November 2020, mid-pandemic. Whilst I appreciate the pandemic causing issues, this cannot be blamed for the failings in my father's care. Put quite simply, if you want the reassurance your loved one is being properly looked after and cherished in your absence,
look elsewhere!

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Review from S W (Daughter of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were lovely and very caring. My dad was full of praise for them. He also loved the food.

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Review from T W (Husband of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for 8 months and during that time she has been very well looked after.

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Current Review Score: 9.6 (9.568)

Overview of Review Score

The Review Score of 9.6 (9.568) out of 10 for Abbey Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.568 for Abbey Lodge Care Home is calculated as follows: ( (130 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 199 Ratings = 4.568

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (0)

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Frequently Asked Questions about Abbey Lodge Care Home

What types of Care is Abbey Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Lodge Care Home provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbey Lodge Care Home have?

There are 78 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Abbey Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Lodge Care Home to the centre of Glasgow?

7.7 mile(s) as the crow flies, distance by road may be significantly further.