Abbey Lodge Care Home

Mossneuk Road, Westwood, East Kilbride, Glasgow G75 8GQ
Submit a Review
9.6 32 Reviews
  • Abbey Lodge Care Home, Glasgow
The team at Abbey Lodge Care Home take pride in a service that focuses on great care. The dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach, all tailored to your loved ones needs, promoting independence, wellbeing and self-worth.

The home is situated in a great location near local shops and close to public transport links.

Their personalised approach is tailored helps your love one to retain their identity; care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

The care home is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of the local festivities and projects, sharing memories of the past with children from the local schools, creating beautiful gardens with friends for all to enjoy, or just a day of laughter playing board games with newly acquainted friends

Abbey Lodge is absolutely committed to providing both physical and emotional well-being for residents in a safe, comfortable environment in a place your loved ones can truly call home.

Show Abbey Lodge Care Home on the Map

Care Provided by Abbey Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Salve Rull (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Abbey Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact Abbey Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is permitted 24 hours of the day apart from during Protected Meals times. Please contact the service to ascertain the times


  • Parking

  • Parking is available on site


Abbey Lodge Care Home Reviews (32)

Total of 32, showing 21-32
9.6

Abbey Lodge Care Home has a Review Score of 9.6 (9.568) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Lodge Care Home has 32 reviews.

Overall Experience

  • 15
  • 14
  • 1
  • 0
  • 2

Date Published

32
9
13
17
15

Review from A W (Daughter of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Abbey Lodge is having major building/refurbishment, they are still trying to maintain standards.
My mum has been decanted from her original bedroom but is looking forward to returning to this once refurbishment is complete.
My mum finds the staff very attentive and enjoys the many activities
provided.
Mum also enjoys the food provided, she finds the menu varied and to a very high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Wife of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are very good, food etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leslie G (Husband of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My wife is reasonably well looked after and staff are helpful. My wife is quite settled so I would be quite happy for her to remain here. The lift could be swept daily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently refurbished internally so very pleasant living conditions and public areas.
What makes this care home is the staff, kind, caring, helpful, cheerful. Nothing else to say.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter S (Son of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Living in Canada it's challenging to have an ageing parent at home, Abbey Lodge staff provide the services and care my father needs and gives us peace of mind. The staff are responsive helpful and willing to communicate by email which is invaluable to us. As our needs change so does the care provided.
As my fathers personality changes with age, the staff show understanding and compassion.


Any issues or concerns that have been raised are quickly addressed by management. When my father moved into Abbey Lodge the facilities needed to be upgraded and this work is being done. The last place I want to be is in a retirement home and I know there are newer, more modern facilities available, but if you are in need of good care, compassion and in a friendly environment look no further than Abbey Lodge.


Reply from Charlie Allan, Home Manager at Abbey Lodge Care Home

Thank you so much, Peter, the staff will be delighted to hear your positive comments about the care provided to your father.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Scott H (Son of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is very settled in Abbey Lodge and there always seems to be plenty of staff around. The staff are very attentive to the residents and always stop to ask how things are when we visit. The recent fete seemed to be enjoyed by all. The lounge is currently being updated and the kitchen area in the
dining room has been updated recently.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita T (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Abbey Lodge is mostly positive. My mother, almost 102, has been resident for 2 years.
In that time her dementia has developed/changed I feel she has been cared for as well as could be hoped for under the sometimes trying behaviour associated with the disease and her great age.
The
staff are always cheerful and helpful in my experience. I find the telephone system quite frustrating at times!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James B (Son of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at my dad's care home are fantastic.
They look after my dad with extreme care and kindness. This is from management all the way to the maintenance and kitchen staff.
They always have a smile on their faces and are very approachable and helpful if any of the family have any concerns.
A wonderful
bunch of people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and attentive to the needs of residents. Residents are treated appropriately according to needs. The home is always clean and tidy. The home is well managed and management encourage relatives to make any suggestions for potential improvements to the already high standard of
care provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James M (Husband of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was very thorough. I was very happy with my wife’s progress.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth D (Daughter of Resident) published on 4 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the Care Home prior to my father's admittance and I must say I was extremely impressed by all staff that I encountered. They seemed to know each patient by their name even when passing the patients on the corridor they always stopped to say hello to them. The Care Home Manager runs this
care home excellently and the staff were so helpful and kind. I witnessed the care and attention given to patients which greatly impressed me. On my last visit, my father left his room with me and a tradesman who was in painting said to my dad "Hello George how are you doing" - just these little extras help the patients enormously. So thank you to the manager and all the staff who look after my dad - each and every one of you are doing a fantastic job - so thank you most sincerely and I know you will always keep up the good work as the patients are very important to you - which was witnessed by my family and I each time we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Niece of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, visiting my relative has been a pleasure. Staff have been very attentive and caring. This for our family is a new venture but has set our minds at ease, knowing she is being so well looked after.

Reply from Andrea Gamble, Regional Director at Abbey Lodge Care Home

We are very pleased to hear that your relative is being well cared for, thank you for taking the time to provide your valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.568)

Overview of Review Score

The Review Score of 9.6 (9.568) out of 10 for Abbey Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.568 for Abbey Lodge Care Home is calculated as follows: ( (130 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 199 Ratings = 4.568

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet