Ashlea Court Care Home

Ashgillhead Road, Shawsburn, Larkhall ML9 3AE
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9.5 42 Reviews
  • Ashlea Court Care Home, Larkhall
Ashlea Court Care Home is nestled in the urban yet accessible Ashgill, offering nursing, residential, dementia and respite care to residents across two buildings with a fully appointed unit for residents living with dementia.

Residents benefit from modern facilities including a large lounge and dining area, large bedrooms, some with courtyard views.

The home has a diverse activities programme, an on-site chef, spaces for relaxation, good local transport links and pet visits by arrangements, all to ensure residents feel at home and to make every day special.

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Care Provided by Ashlea Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jacqui Caldwell (Care Home Manager)
  • Admission Criteria
    • Require two Negative PCR results within 48 hours prior to admission
    • Ages 40+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ashlea Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,450
    • Self-Funded Residential Dementia Care £1,450 – £1,450
    • Self-Funded Nursing Care £1,450 – £1,450
    • Self-Funded Nursing Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Nursing Care £1,450 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,450
  • (these prices are only a guideline, please contact Ashlea Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home direct for the most up to date information.


  • Parking

  • Car parking available on site.


Ashlea Court Care Home Reviews (42)

Total of 42, showing 21-40
9.5

Ashlea Court Care Home has a Review Score of 9.5 (9.453) out of 10, based on 12 reviews in the last 2 years. Over all time Ashlea Court Care Home has 42 reviews.

Overall Experience

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  • 5
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Date Published

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Review from Charlie Y (Husband of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has now been in Ashlea Court since the beginning of April 21. From day one to present, I have found the staff (from top to bottom) to be attentive to the needs and requirements of not only my wife as a resident but to me as well. Trusting that this continues.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for taking the time to complete your kind review. Your feedback is greatly appreciated.


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Review from Laura W (Granddaughter of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are delighted with the care my papa is receiving at Ashlea Court. He is always very well presented and the staff are always able to answer any questions that we have regarding his care. They treat him with dignity and respect and it is very comforting to know that he is being well looked
after and being treated as an individual.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your thoughtful review, it is very much appreciated.


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Review from Linda M (Daughter of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Mum has had since she has been at Ashlea Court (Sept 2021). Mum is very well looked after by all staff members, very happy with everything from the care, food, and entertainment provided by everyone.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for taking the time for leaving this kind review. It is greatly appreciated by myself and the staff.


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Review from Allison W (Daughter of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff team for all the care and attention you give my mum. The manager and her team are always there to welcome us when we visit mum. We get regular telephone calls and emails on all the covid changes. My mum says she loves all the staff and that they are wonderful. My mum
could not be in a better place.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for taking the time for leaving this kind review. It is always appreciated by myself and the staff.


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Review from John A (Son of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having known the care home for some time with my aunt being cared for in Ashlea Court, I had no hesitation in getting a place for my mother. The staff and care are first class. Thank you.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your very kind review. It is much appreciated by myself and all staff. Take care.


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Review from John G (Husband of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in your care and I found the home excellent. Staff kept me up to date and I know it would have been easy to nurse her in bed as she needed to be hoisted, but when I came to visit she was up and watching TV. I appreciate the work the staff did as the last home couldn't even take the time
to wash her hair.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your kind review. I will pass on your kind comments to our staff team.


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Review from Raymond M (Nephew of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been in the home and she's settled in great, staff are fantastic, and she is well looked after, they had a cake for her 100th birthday in April and had balloons and cards, she was very happy, even though she lost her only Daughter (my cousin) last January. They look after her and she's always
saying the staff here are wonderful, can't fault them.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your lovely review, I will pass it on to all staff. It's very much appreciated. Thank you.


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Review from J M (Son of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was struggling at home on her own and as a family, we decided to put her in a care home. After looking at a few on the website we opted for Ashlea Court Care Home. Our mother is now settled and well looked after.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your kind review. It is very much appreciated and will be shared with all the team. Take care


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Review from Anne Marie M (Partner of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went into Ashlea Court on 6th April as he has early-onset Alzheimer's. The decision to put him into a home was the hardest decision I have ever made, but it has been made easier knowing that he is being so well looked after and cared for all the time. The staff are always friendly and accommodating
and are doing all they can to support loved ones both inside and outside the home during this unsettled period of Covid restrictions. My partner always seems content in the home and I know that everyone there is looking out for him, keeping me updated on anything that is happening. I am looking forward to when restrictions are more relaxed so that visits can be a bit more spontaneous and I know the staff will welcome this as well. I am so grateful to you all for looking after him so well. Thank you so much.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you very much for your very heartfelt review. This is very much appreciated by myself and all the staff. Kind regards, Jacqui.


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Review from Helen W (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had the most excellent care and attention since moving to respite care at the end of March 2021. We cannot thank the staff enough for all they have done to settle mum into her new environment. Thank you again.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your kind review. It's always appreciated by the staff and myself.


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Review from H M (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are obliging and go out of their way to facilitate requests. Family member treated with dignity and respect. Not able to review facilities, food and drink or activities as not in the home due to COVID. Food and drink appears to be varied.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from Hazel C (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been a resident of Ashlea for about 5/6 weeks. The staff have been fantastic in keeping us informed on how my father is doing during lockdown. We have visited twice for a window visit and he looked very settled and happy with the nursing staff that came in during the visit. Managed
to get in for an inside visit last week and the staff were great doing the LFT and letting me in for a visit. During the visit my dad looked well looked after in himself and happy with his room. Spoke to staff while there about my dad and nothing seemed too much trouble for them to help my dad feel at home.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from Christine M (Wife of Resident) published on 5 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband became a resident in Ashlea Court in January 2020, I quickly became aware of the high level of compassionate and professional care extended to residents (and by extension to family). When deemed necessary, medical help is immediately on hand via a nurse and the local surgery. Staff
are always amenable to answering phone calls from me, offering support and encouragement to me in the absence of internal visiting. (Covid-19.) Under excellent management, the staff have shown exceptional dedication in their care, enabling a family atmosphere to prevail. Activities continue, engaging and entertaining their 'family'. Thank you.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your very kind review. It is very much appreciated and will be shared with all the team. Take care.


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Review from Liam W (Son of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident in Ashlea Court Care Home in Ashgill near Larkhall for nearly 2 years. Our family is very happy with the care he is receiving. The staff are very friendly and helpful. They are very good at communicating with us particularly during this time of us being unable to make normal
visits. They keep us up to date on any changes to health and wellbeing situations. We would highly recommend this care home if you are looking for a homely and friendly place for your loved ones to live in their older years.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from Ann R (Sister of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has only recently moved into Ashlea Court. The staff have been amazing in helping her feel safe and comfortable. Staff always there to answer anything at all on how she is doing, and she tells me herself how nice everyone makes her feel and that is important.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from J J (Son of Resident) published on 3 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mom has received since she came in the home has been excellent. The staff and management have always kept me informed on mom's wellbeing. Before covid, many times I arrived at the home unannounced. I found my mom to be clean at all times and she was always well-nourished and hydrated. There
was always plenty of activities going on and a good atmosphere going on. The bedroom was always clean and tidy. The staff are caring and attentive to the residents and provide reassurance to people with dementia. The home is well run and I would recommend it to anyone.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you so much for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from William Y (Brother of Resident) published on 2 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years I have built up a sense of trust with the staff and management of this care home, and I am happy to reinforce that trust in a positive manner in this review. My family and I greatly appreciate not only the care our relative receives but also the regular contact regarding health and treatment
etc. All this from an interested and dedicated staff who continue to show remarkable resourcefulness in these unprecedented times. Thank you!

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your lovely review. It is very much appreciated and will be shared with all the team. Take care.


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Review from George P (Husband of Resident) assisted by family/friend published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to March 2020, I visited daily for years since then due to Covid-19, I have not visited. Aged 88, I am hopeful to be vaccinated within the next three to four weeks and if conditions allowed, I would visit again. Since March my daughter has been in daily contact by telephone with your staff who
have been extremely helpful in advising my wife's condition which she relays to me, which is most reassuring.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your kind review. It is very much appreciated and will be shared with all the team. Take care.


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Review from Stuart D (Son of Resident) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy knowing that the staff are mindful of our situation and contact us on a regular basis regarding welfare and health issues. This last year has been difficult for us and no doubt the staff, but knowing that my father is safe and well taken care of by great staff, eases the worry a little.
We look forward to the day we can thank you all face to face. Your efforts are greatly appreciated by us, thank you all.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you for your kind review, It is greatly appreciated and will be shared with all the team. We look forward to seeing you soon, take care.


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Review from Kathleen M (Daughter of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ratings refer to only areas which I can comment on because I have not personally experienced all of them. All I can say is that my mum feels happy, safe and well looked after and I can only sincerely thank all involved in her care.

Reply from Jacqui Caldwell, Care Home Manager at Ashlea Court Care Home

Thank you, Kathleen, for your feedback, it is very much appreciated and I will share it with all our team.


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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Ashlea Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Ashlea Court Care Home is calculated as follows: ( (116 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 143 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.698 Points relating to the number of positive Reviews for Ashlea Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 12 Positive Reviews ÷ 17.2 = 0.698

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 31 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 31 Mar 2025

Please Contact Us for Latest Vacancies


Awards / Recognitions (0)

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Meet the Team (6)

Jacqui

Jacqui Caldwell

Job Title: Care Home Manager

Joined: 2011

Jacqui is a registered nurse RN, BANS with over 30 years nursing experience; 12 of these spent working as a Care Home Manager. In 2004, Jacqui achieved her Registered Manager Award.
She has gained a wealth of experience in providing care and nursing support to older people, and is a knowledgeable and dedicated leader. Her passion is to provide an outstanding service for those we support in a warm and pleasant environment.


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Catherine

Catherine Storrie

Job Title: Deputy Manager

Joined: 2011

Catherine has 10 years Managers experience.
A SVQ4 in Managing and Leadership and a SVQ4 in Health and Social Care


Pat

Pat Surgeon

Job Title: Receptionist

Joined: 2004

Pat is our Receptionist, She has been here for 17 years and previously worked as a bank clerk.


She has RSA 1, 2 & 3 admin qualifications.


Steven

Steven Dempster

Job Title: Staff Nurse

Joined: 2019

Steven was a Nursing Assistant in Psychiatric hospitals, Levendale, Parkhead and Gartloch.
He trained at Paisley University and qualified as a Mental health nurse in 2005.
Worked in British Army in Queen Alexander Royal Army Nursing Corps.
Was a CPN within the NHS then retired in 2012.
Before joining us in Ashlea Court January 2019


Linda

Linda Muir

Job Title: Housekeeper

Joined: 2006

Linda first joined our team in 2006, and was a kitchen assistant.
She later moved to be a Domestic and in 2017 progressed to be our Housekeeper


Jacqui

Jacqui Darroch

Job Title: Team Leader

Joined: 2015

Jacqui qualified in 1987 and has been a Care worker since. She joined our team here at Ashlea Court 2015.


Jacqui has a qualification SVQ2 & 3 and a qualification from Aberdeen University in administrating medication