Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA
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9.7 55 Reviews
  • Cathkin House, Glasgow
Cathkin House offers contemporary and homely facilities and quality care with a warm welcome. The skilled team provides expert nursing care for older people, some of whom are also living with mild dementia.

The purpose-built care home is warm and comfortable with spacious, en-suite bedrooms, several lounges for relaxing in or catching up with friends and loved ones. There is even a hair salon so residents can enjoy being pampered at any time.

The team holds regular meetings with residents to talk about upcoming activities and get everyone’s suggestions about new dishes to add to the menu. Monthly care reviews are also held with each resident and their family to ensure that the care Cathkin House delivers is in line with what they need and want.

Care Provided by Cathkin House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Nisha Sujeewon (Home Manager)
  • Admission Criteria
    • Over 65 only
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cathkin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,742
    • Self-Funded Nursing Dementia Care from £1,800
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Cathkin House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • on-site


Total of 55, showing 1-20
9.7

Cathkin House has a Review Score of 9.7 (9.712) out of 10, based on 24 reviews in the last 2 years. Over all time Cathkin House has 55 reviews.

Overall Experience

  • 45
  • 9
  • 0
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Cathkin House from hospital. The home has a very good reputation in the community. Since moving, I have found the care to be excellent, the carers are so friendly and caring. Mum is very happy and has settled in well. Her room is warm, clean and comfortable and the support I have received
from staff and management has been exemplary. I so appreciated the care given to mum by the fantastic team at Cathkin House.

Reply from Caprice Geisha, Home Manager at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 4.0 out of 5

The only issue we and mum have is the time taken to be taken to the toilet and how many times it has to be requested. This situation is not helped by the lack of sufficient number of transfer aids available to the care staff to have at their disposal, when it is very common for many residents who require
this service and facility at the same time! The rest of the attention given to my mother is very good.

Reply from Samantha Debenham, Reviews Team at Cathkin House

Firstly, I would like to start by thanking you for taking the time to leave feedback for Cathkin House and thank you for making us aware of your concerns. At Care UK we will always welcome all types of feedback whether that be positive or constructive. I would like to assure you the Home Manager has been made aware of your concerns and this will be looked into. We hope that you will soon see improvements made. I am pleased to read you find the rest of the attention and care provided to be very good. Your feedback will be greatly appreciated by the team. Thank you once again for taking the time to leave your review. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mother settled in right away and say she could not be in a better place. She says the staff are all lovely and the food is very good. Five stars!

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Overall Experience  Overall Experience 5.0 out of 5

Over the last fortnight, staff and management have been excellent in caring and meeting my mother in laws needs. As a family, we were concerned about her lack of food intake. We discussed this with the assistant manager who immediately put a care plan in place reassuring us as a family. We also discussed
the possibility of my mother in law attending a family wedding in the new year. Again we were happy to hear that this is possible and again the assistant manager said she will log it in the diary to ensure she attends this family wedding.

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Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident on the 27th September 2024. She is settling in well. We as a family are delighted with the care home. We also have peace of mind knowing she is well cared for. Everyone in the home have been friendly, helpful etc. Could not wish for a better care home. She has everything she
needs, i.e hairdresser, podiatrist, medical staff.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident from 2021 till she passed away recently.
The home is spotless. The staff are always cheery and helpful. They were kind and caring to Mum but also supportive to me and my family.
Mum was always treated with dignity and respect, with staff often going well beyond their remit to
ensure she was comfortable and happy
The care and compassion given to Mum in her last few days was exceptional. The professionalism of the staff outstanding. And my family and I truly appreciate the compassion and support shown to us at a difficult time.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and friendly, and always offer tea to guests. Everywhere is also very clean and residents are always attended to if they require any assistance. I have only seen the staff treat everyone with dignity and respect. Activities are arranged for residents regularly. Safety
and Security are also paramount to staff with codes to access the building and log books to record visits - this is assuring to know residents' safety is always a priority.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Always greeted cheerfully by all the staff, without exception. Staff are good at using my mum's name and seem to know to give her sufficient time to respond. Appreciate the range of activities offered. Staff are very patient in dealing with my mum's restricted mobility.

Reply from Reviews Team, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

From first impressions to each visit, we have been very pleased with all aspects of Cathkin House, in particular the welcoming and caring staff. My mum has settled in well, she is visibly being well cared for which is a tremendous relief knowing her needs. We must highlight the excellent management
team who are caring and professional but have a personal touch too. Our family very much appreciates it, thank you.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is in Cathkin House Care Home and I could not be any happier with the care that she is receiving.
The staff are absolutely wonderful and have the resident's best interests and care in mind at all times which is very comforting. They are so professional at their jobs and 'always' take the time
to speak to us when we are in. Nothing is a problem and for us as son\daughter, they have made it so easy for us, especially at the beginning which was a worrying and stressful time for us.
My mum is very happy there and as a family, we all agree that we could not have found a better home for her to live.
Words cannot express how appreciative we are of everything Cathkin House, it's an absolute gem.
Also, a special mention to the housekeeping staff, the care home is immaculate and again, not a visit goes by without them saying hello.
5 stars for everything, cannot recommend it enough.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the care home for just under a year. She settled in from day one. The management and staff are really caring and work really hard to provide her daily needs. There is something different on every day, it could be bingo, board games and entertainers. The rooms are kept very
clean and the food is great. We are kept up to date with the care she receives, doctor appointments, hairdressers and chiropodist appointments etc. We cannot recommend them enough they are all doing a great job. Well done to all the staff.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us a review about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

As a family we absolutely appreciate the love and care that goes into looking after our mum. The first time I walked in I felt a sense of peace and love and felt my mum would be happy here and we are right. The love and care she gets is second to none. Nothing is any bother and the staff go above and
beyond their job to ensure the residents are lived and looked after.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at my mum's care home are fabulous with her. She has dementia and struggles to be active but the staff seem to be able to include her in everything that is happening daily. Staff always keep me informed on how Mum is doing and are alway comforting and empathetic with her needs. I believe when
a family member has dementia the whole family suffer with them but I am completely confident in Cathkin House care home staff and can’t thank them enough for taking great care of my mother.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

From the minute we viewed Cathkin and then met the staff, we knew it was the absolute the right place for our dad. We have been able to enjoy him and not worry about him - for the first time years, we know he is getting the best care possible. Four members of staff, in particular, what a fabulous job
you do for him, he is incredibly lucky to have access to such caring and considerate people. The home is clean, it doesn’t smell like a care home. It really is a home away from home and I will forever recommend it. 10/10.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

We have only been using this service for five weeks but it has given us as a family peace of mind knowing our sister is being well looked after and is in a safe environment. The staff have made us as a family feel welcome whenever we come to visit.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home for approximately six weeks. Although it took her a few weeks to settle the staff and management have always been very attentive and available for family to talk too. Mum comments often how well-fed she is and how well she is taken care of. The change in her over the last
six weeks has been remarkable and she is very happy.

Reply from Holly Cole, Reviews Team at Cathkin House

Hi Walter, thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

The place is tidy, smart and the staff and management are excellent. My wife has put on weight since she came in the home and her pain is managed very well. Care delivery has been excellent and the staff could not do enough for her.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Overall Experience  Overall Experience 4.0 out of 5

I find the care home to be very friendly and above all, my mum is well looked after. It is near to where I live and easy for me to get to on a regular basis.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

What a delight it is to visit my sister at Cathkin House Care Home. Her care has been outstanding, carried out by extremely professional, courteous and caring staff, it is obvious that it is a great place to work. My sister is happy and her health and well-being have improved enormously in the last
five months. Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

Since coming to the care home, I have seen a great improvement in my daughter's health and well-being.

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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Cathkin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Cathkin House is calculated as follows: ( (231 Excellents x 5) + (43 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 285 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cathkin House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Aug 2023

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Nisha

Nisha Sujeewon

Job Title: Home Manager

Joined: 2021

I joined Cathkin House in February 2021 and I was encouraged to join Care UK as I had heard about the diversity of the company - the caring practice and the values of the company says everything.


I have been working in the care industry for 20 years now. I came to Scotland as a general registered nurse from Mauritius and with the support of my peers, I worked my way up the career ladder.


One of my biggest career highlights has been the awards I’ve won in my previous care homes. I’m proud to have won awards within the company, a Scottish care award as well as a community award for the care delivery in my home and engagement with the community.


As a home manager, you need to be a good listener, patient and compassionate towards both your residents and staff. I believe you lead by example rather than being the boss.


I am looking forward to promoting excellence in dementia in the home. I am also focusing on developing the person-centred care approach in the home, enablement, and implementing more meaningful activities.


Frequently Asked Questions about Cathkin House

What types of Care is Cathkin House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cathkin House provide?

Palliative Care is an additional type of care provided.

How many Rooms does Cathkin House have?

There are 44 Single Rooms.

What are the Facilities & Services at Cathkin House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cathkin House to the centre of Glasgow?

6.5 mile(s) as the crow flies, distance by road may be significantly further.