Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
on-site
Cathkin House has a Review Score of 9.7 (9.712) out of 10, based on 24 reviews in the last 2 years. Over all time Cathkin House has 55 reviews.
Review from J B (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card •
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Reply from Caprice Geisha, Home Manager at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Margaret D (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card •
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Reply from Samantha Debenham, Reviews Team at Cathkin House
Firstly, I would like to start by thanking you for taking the time to leave feedback for Cathkin House and thank you for making us aware of your concerns. At Care UK we will always welcome all types of feedback whether that be positive or constructive. I would like to assure you the Home Manager has been made aware of your concerns and this will be looked into. We hope that you will soon see improvements made. I am pleased to read you find the rest of the attention and care provided to be very good. Your feedback will be greatly appreciated by the team. Thank you once again for taking the time to leave your review. Best wishes.
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Review from Ron H (Son of Resident) published on 17 December 2024
Submitted via Postal Card •
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Review from Thomas C (Son-in-law of Resident) published on 16 December 2024
Submitted via Postal Card •
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Review from Moira O (Daughter of Resident) published on 10 December 2024
Submitted via Postal Card •
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Review from Audrey M (Daughter of Resident) published on 10 August 2024
Submitted via Website •
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Review from E J (Sister of Resident) published on 15 May 2024
Submitted via Postal Card •
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Reply from Caprice Geisha, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandy M (Son of Resident) published on 15 March 2024
Submitted via Postal Card •
Report
Reply from Reviews Team, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David M (Son of Resident) published on 14 March 2024
Submitted via Postal Card •
Report
Reply from Caprice Geisha, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig F (Son of Resident) published on 30 January 2024
Submitted via Website •
Report
Reply from Martha Piper, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Senga N (Daughter of Resident) published on 29 January 2024
Submitted via Website •
Report
Reply from Martha Piper, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us a review about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Christine C (Daughter of Resident) published on 29 January 2024
Submitted via Website •
Report
Reply from Caprice Geisha, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol H (Daughter of Resident) published on 29 January 2024
Submitted via Website •
Report
Reply from Caprice Geisha, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kay M (Daughter-in-law of Resident) published on 29 January 2024
Submitted via Website •
Report
Reply from Caprice Geisha, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Sister of Resident) published on 12 December 2023
Submitted via Postal Card •
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Review from Walter M (Son of Resident) published on 15 September 2023
Submitted via Postal Card •
Report
Reply from Holly Cole, Reviews Team at Cathkin House
Hi Walter, thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from P M (Husband of Resident) published on 23 June 2023
Submitted via Postal Card •
Report
Reply from Martha Piper, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Facilities
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Treated with Dignity
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Review from J T (Son of Resident) published on 22 June 2023
Submitted via Postal Card •
Report
Reply from Martha Piper, Reviews Team at Cathkin House
Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan T (Sister of Resident) published on 9 June 2023
Submitted via Postal Card •
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Review from Annie M (Mother of Resident) published on 9 June 2023
Submitted via Postal Card •
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The Review Score of 9.7 (9.712) out of 10 for Cathkin House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.712 for Cathkin House is calculated as follows: ( (231 Excellents x 5) + (43 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 285 Ratings = 4.712
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cathkin House is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Aug 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2021
I joined Cathkin House in February 2021 and I was encouraged to join Care UK as I had heard about the diversity of the company - the caring practice and the values of the company says everything.
I have been working in the care industry for 20 years now. I came to Scotland as a general registered nurse from Mauritius and with the support of my peers, I worked my way up the career ladder.
One of my biggest career highlights has been the awards I’ve won in my previous care homes. I’m proud to have won awards within the company, a Scottish care award as well as a community award for the care delivery in my home and engagement with the community.
As a home manager, you need to be a good listener, patient and compassionate towards both your residents and staff. I believe you lead by example rather than being the boss.
I am looking forward to promoting excellence in dementia in the home. I am also focusing on developing the person-centred care approach in the home, enablement, and implementing more meaningful activities.