Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA
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9.7 55 Reviews
  • Cathkin House, Glasgow
Cathkin House offers contemporary and homely facilities and quality care with a warm welcome. The skilled team provides expert nursing care for older people, some of whom are also living with mild dementia.

The purpose-built care home is warm and comfortable with spacious, en-suite bedrooms, several lounges for relaxing in or catching up with friends and loved ones. There is even a hair salon so residents can enjoy being pampered at any time.

The team holds regular meetings with residents to talk about upcoming activities and get everyone’s suggestions about new dishes to add to the menu. Monthly care reviews are also held with each resident and their family to ensure that the care Cathkin House delivers is in line with what they need and want.

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Care Provided by Cathkin House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Nisha Sujeewon (Home Manager)
  • Admission Criteria
    • Over 65 only
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cathkin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,742
    • Self-Funded Nursing Dementia Care from £1,800

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cathkin House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • on-site


Cathkin House Reviews (55)

Total of 55, showing 21-40
9.7

Cathkin House has a Review Score of 9.7 (9.712) out of 10, based on 24 reviews in the last 2 years. Over all time Cathkin House has 55 reviews.

Overall Experience

  • 45
  • 9
  • 0
  • 1
  • 0

Date Published

55
5
7
24
31

Review from K W (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Initially good but then standards dropped rapidly. Dont, know if it was due to staffing levels or not.
Mum broke her left wrist in March 2023 and I was telephoned at 2.30 am and then at 7.30 am demanding that I attend the hospital. Mum didn't want me there, she wasn't dying. But went anyway.
Mum complained
upon returning that her wrist was still painful even after the cast had been removed and it was clearly visible that her wrist was not right. Fast forward 4 weeks when mum again had a fall and I sat with her for 3 hours waiting for an ambulance. Then 3.5 hours in a hospital car park waiting to be triaged with no pain relief. Mum was discharged back to the home, however, she was complaining of terrible pain in her side and for 8 days was ignored by staff. I had requested additional pain relief and was ignored then finally a doctor was called and suspected her hip had been damaged. She had a broken pelvis, she lay for 8 days in agony with a broken pelvis being ignored by the staff.

Reply from Samantha Debenham, Reviews Team at Cathkin House

We are extremely saddened to hear of your comments about your mother’s experience at Cathkin House. At Cathkin House, our care teams work closely with community Healthcare Professionals to ensure any injuries or illnesses are escalated in a timely and appropriate manner, keeping relatives informed throughout. When residents are discharged from hospitals and other primary care centres, we work with these Healthcare Professionals to ensure medications are administered as outlined in their care plan.


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Review from Thomas N (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the home, Mum has settled in well. She is happy and I see a change in her, more like her old self. Staff are very good.

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Review from Patricia N (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the home. The staff are great, very helpful. Mum is getting on well, I see a big change in her, she is content and happy and we have peace of mind that she is well looked after.

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Review from Derek M (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both management and care staff have been very patient and attentive to my mother since her arrival in January 2023. Management's advice, help and sensitive listening to us have made things much easier for us. There is normally plenty of staff around when we visit which we find reassuring. Staff respond
quickly to our requests and help facilitate special events, like my mother's recent birthday. We have been very happy with my mum's care at Cathkin House Care Home.

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Review from Graeme T (Son of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum unexpectedly and quickly needed professional, 24-hour care. This is the first place myself and sister viewed, we immediately had a very positive "feel" for the place. From day one, from the manager to every member of staff, to this day, have been so friendly, helpful and professional. I can only
say that I feel comfortable, relaxed and positive that my mum is receiving exceptional care on a daily basis.

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Review from S D (Cousin of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the high standard of care given to my relative. She settled quickly due to the kindness, care and humour given by staff and the stimulating range of activities on offer. When we visit she looks happy, clean and content. Thank you all.

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Review from Isabel M (Friend of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering this establishment we were greeted by lovely staff and welcomed in to see our friend who is being looked after very well and he is a very happy man.

Reply from Nisha Sujeewon, Manager at Cathkin House

Hi Isabel, thank you for the review.
All our staff at Cathkin House strive to deliver person-centred care to the best of their knowledge. Always looking to make our family and residents feel comfortable when coming to the home.
We will continue this approach with the support of our lovely family, residents and staff.


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Review from John M (Friend of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend is looking as good as I have seen. He is very alert and looks very at ease. I think the staff and the establishment have a lot to do with his health and well-being. I think all concerned should be proud of their work and dedication.

Reply from Nisha Sujeewon, Manager at Cathkin House

Hi John, thank you very much for the comments. At Cathkin House, we will continue to do our best to care for each of our residents with dignity and compassion.


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Review from Carol V (Daughter of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very frail when he moved to Cathkin House Care Home in May 2022 following a three month hospital stay and we are delighted to see that he has settled well, is engaging with staff and other residents and putting on weight. Since Dad moved to Cathkin I have noticed that all of the care team go
above and beyond for their residents. Yesterday Mum and Dad celebrated their 65th wedding anniversary by enjoying a lovely meal for two at a beautifully set table in the quiet lounge with candles, music and fizz. All of this was instigated and delivered by the team at Cathkin and much appreciated by Mum and Dad.
A big thank you to the manager and her team for all that they do.

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Review from Pamela W (Daughter-in-law of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt very relaxed and secure when I came to review the care home for my mother-in-law. I was given a choice of rooms and was able to decorate as I wanted. Nothing was any problem if I required help. Staff are friendly and helpful.

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Review from Roderick H (Husband of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Cathkin House Care Home for a month. On arrival, the room had been freshly decorated as promised. The staff are caring, polite and helpful.
My wife requires support with personal care and this is provided in a sensitive manner.
Very impressed with the caring attitude of all staff.
Leadership is also excellent.

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Review from Margaret S (Daughter of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been a resident at Cathkin House Care Home for just over two weeks, it is, therefore, difficult to comment on all of the categories. To date, however, we have had a very positive experience and have received excellent support and guidance from the manager and other staff we have met so
far, during what has been a very stressful time for our family. Mum appears to have settled reasonably well and we look forward to working with all staff to ensure her happiness and contentment.

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Review from June C (Daughter of Resident) published on 13 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently moved my mum from another care home into Cathkin House Care Home. It was a big decision as she is 93 and has dementia. However, even though she has only been there a short time, it's proving to be the best decision we have ever made on my mum's behalf.
The staff, including the managers,
are wonderful and treat my mum with love and respect. She looks great and is settling in well. I can sleep again at night knowing she is being well looked after.

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Review from M C (Sister-in-law of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very clean and patient well cared for.
Staff very helpful and friendly.
Cannot judge activities due to Corona Virus these were cancelled.

Reply from nisha sujeewon, Home manager at Cathkin House

Thank you for the review. We have very dedicated staff who continues to go above and beyond for our residents and make everyone welcome and comfortable. Our staff will continue to deliver the best care with the support of all the relatives.


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Review from Morag H (Niece of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff highly enough for their kindness and support for both the family and my aunt, the standard of care is excellent.

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Review from Maggie L (Daughter-in-law of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Viewed Cathkin House Care Home over a year ago for respite, now my mother-in-law is a resident with a fantastic support team, I could name most of them but they all do a wonderful job, so patient and reassured, as a family we are more than happy to be part of the Cathkin House family.

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Review from Mina H (Sister of Resident) published on 13 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Cathkin House Care Home for palliative care for a short time, we cannot praise the management and care staff enough. My brother and the family were made to feel welcome from the start. All staff treated him and us with care and compassion at all times. The individual care he received
was outstanding. It was a home from home for him. I would highly recommend this home for a loved one.

Reply from Nisha Sujeewon, Home manager at Cathkin House

Hi Mina it was a pleasure to have your brother at Cathkin House. In this short space of time, he became part of the Cathkin House family and was very loved by each and every one. He will be greatly remembered by everyone who had the privilege to look after him. We wish you and the rest of the family well.


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Review from Frances S (Daughter of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, we knew that we had chosen a truly super care home for Mum.
Staff and management listened to our concerns and acted appropriately on them.
Mum was treated with dignity, compassion, care and love.
Every member of the staff here from management, nurses, carers, auxiliaries are angels
in disguise.
This establishment was spotless and the care was exemplary.
Mum was extremely happy and relaxed in her time there.
We as a family cannot praise them highly enough.
Special thanks must go to the manager of the unit who made us feel like family.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Hi Frances, the team at Cathkin House could not thank you enough for this beautiful review. We wish Mum was still here with us but, as I mentioned before, we would like you to keep in touch with us as you are still part of the family here. We will continue to deliver the high standard of care.


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Review from David L (Son of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well pleased with everything since my mum went into Cathkin House Care Home in January this year, 2021.

Reply from nisha sujeewon, Home manager at Cathkin House

Thank you very much David for the review. As a team at Cathkin House, we will continue to deliver the care needed for our residents with appreciation from families support.


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Review from W C (Sister of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been extremely welcoming, friendly, supportive, and professional. My sister has only been a resident since May, but she appears happy and content responding well to staff. There appears to be a good variety of activities available for residents and staff know the needs of the people with
whom they are working very well.

Reply from nisha sujeewon, Home manager at Cathkin House

Thank you Wilma for the review. It is a pleasure to have your sister at Cathkin House. Our staff members try their best on a day to day basis to ensure we continue to deliver the care, respect, and compassion to our residents. we will continue to work with families and residents to deliver person-centred care.


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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Cathkin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Cathkin House is calculated as follows: ( (231 Excellents x 5) + (43 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 285 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cathkin House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Aug 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Nisha

Nisha Sujeewon

Job Title: Home Manager

Joined: 2021

I joined Cathkin House in February 2021 and I was encouraged to join Care UK as I had heard about the diversity of the company - the caring practice and the values of the company says everything.


I have been working in the care industry for 20 years now. I came to Scotland as a general registered nurse from Mauritius and with the support of my peers, I worked my way up the career ladder.


One of my biggest career highlights has been the awards I’ve won in my previous care homes. I’m proud to have won awards within the company, a Scottish care award as well as a community award for the care delivery in my home and engagement with the community.


As a home manager, you need to be a good listener, patient and compassionate towards both your residents and staff. I believe you lead by example rather than being the boss.


I am looking forward to promoting excellence in dementia in the home. I am also focusing on developing the person-centred care approach in the home, enablement, and implementing more meaningful activities.