Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA
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9.7 55 Reviews
  • Cathkin House, Glasgow
Cathkin House offers contemporary and homely facilities and quality care with a warm welcome. The skilled team provides expert nursing care for older people, some of whom are also living with mild dementia.

The purpose-built care home is warm and comfortable with spacious, en-suite bedrooms, several lounges for relaxing in or catching up with friends and loved ones. There is even a hair salon so residents can enjoy being pampered at any time.

The team holds regular meetings with residents to talk about upcoming activities and get everyone’s suggestions about new dishes to add to the menu. Monthly care reviews are also held with each resident and their family to ensure that the care Cathkin House delivers is in line with what they need and want.

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Care Provided by Cathkin House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Nisha Sujeewon (Home Manager)
  • Admission Criteria
    • Over 65 only
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cathkin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,742
    • Self-Funded Nursing Dementia Care from £1,800

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cathkin House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • on-site


Cathkin House Reviews (55)

Total of 55, showing 41-55
9.7

Cathkin House has a Review Score of 9.7 (9.712) out of 10, based on 24 reviews in the last 2 years. Over all time Cathkin House has 55 reviews.

Overall Experience

  • 45
  • 9
  • 0
  • 1
  • 0

Date Published

55
5
7
24
31

Review from Sheila R (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cathkin House for 6 weeks, her move during lockdown was handled seamlessly. I have found the staff to be caring and nothing seems too much trouble. I would happily recommend this home.
As I have only had 30-minute visits I cannot comment on some options.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you Sheila for the review. As we have reviewed our visits last week, you will be able to visit Mum more. We will keep in touch with all updates of the home via emails as usual. Staff are very pleased that Mum has settled and will continue to work together with you for the best of Mum's care.


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Review from Sharyn G (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After over a year, to hug and to hold her hand - it took me all day to get over the emotions. Your staff were wonderful and the visiting room was beautiful.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you very much Sharyn for the review and your continued support to the home. We have a plan in place at revamping Arran unit to make it more person-centred. We are also looking at different improvements to the activity planner for the year ahead. Our weekly update to all relatives will continue.


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Review from Margaret S (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident with the care home for a few years now. The staff take great care of her needs and wellbeing, encouraging her to join in with others during events. When she is having an off day and feeling sad they help to cheer her up. I got a big welcome from staff during my first indoor
visit since lockdown. It felt good being able to speak to Mum from inside the care home being able to chat to her without any noisy traffic. The staff are all fantastic looking after the residents during this worrying time.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you Margaret for the review. As we have reviewed our visiting, you will be able to have more visits in a week now.


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Review from Margaret M (Daughter of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was initially a resident in another care home. We were devastated at this closure. However, with the transfer of key staff, the transitions were seamless. We are delighted with how Mum is managed and cannot thank the staff highly enough for the exceptional care which is provided.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you Margaret for the review. We will continue to deliver the best care to Mum and the rest of our residents. Your support and suggestions have been greatly appreciated by the home. We will keep our weekly update as usual and feel free to approach staff and management at any time.


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Review from Sarah M (Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are wonderful. Food is great. The bedroom is great. I require a lot of attention and I receive it.
I like one member of staff in particular, she is so kind and helpful to me. I have had a very bad year and was very low in spirit but was helped very much by the care.
My helper is my son and carer
and he is so pleased at the attention he gets from the staff.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you Sarah for the review and feel free to approach management and staff to support you.


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Review from Robert C (Son of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff are very friendly, helpful and accommodating. There is nothing that they will not do to help residents and family members. Pictures of activities are regularly posted on the internet to keep family members updated and newsletters are circulated.

Reply from Nisha Sujeewon, Home Manager at Cathkin House

Thank you Bob for the review. We now have an additional lifestyle coordinator and are looking at the activity planner for the year ahead by introducing more activities in the home.


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Review from David G (Son-in-law of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the home since March 2019 and is looked after very well, which puts my wife's mind at rest and it is a lovely home and they are all very caring. So well done.

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Review from Elaine G (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home since March 2019 and she is very happy here. She has improved well in her speech and is starting to eat. Her room is very nice and we have put some of her own things which makes her happy. All the staff are so caring and cheery and look after Mum well.

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Review from Carol M (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the last two years of my mums life, she was treated with care and concern. Due to dementia, mum could be very difficult to manage but was treated with patience and respect at all times. Manager knew all patients well and was always willing to be available if required. Meals were of a very good
standard and mum enjoyed her meals.

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Review from L H (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

People at Cathkin House are caring and patient with all residents.
Marked improvement since new unit manager came in, organisation and day to day running.

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Review from Jane M (Daughter-in-law of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and professional.

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Review from Linda C (Granddaughter of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nana moved into Cathkin House care home the staff have been absolutely outstanding and treat her with dignity and respect at all times. They have also been very considerate to all family members.


Her room is lovely and clean.


All food and activities have been of a much better standard

than we could have hoped for. The whole establishment has been outstanding!

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Review from Myra W (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the care home since July and I am extremely pleased with the care and dignity shown towards her since she has arrived here.
The home is the very best place for my mum as she has very friendly residents and staff around her who attend to all her needs.
She is happy there and joins
in most of the activities.
I am extremely happy with my mum's feeling of enjoyment and there has been no sense of her feeling lonely.
It is such a pleasure to see her smiling when we arrive to visit her.

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Review from Ian F (Son of Resident) published on 12 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having looked at many nursing homes in East Kilbride, we decided to opt for Cathkin House to look after my father who had been in the hospital for a long time and was now being transferred to a nursing home. Having looked around the home we were impressed with the rooms as well as layout and also the
garden area outside, which sadly my father never got to use. Having spent a lot of time with my father before he passed I knew that I had made the right choice of home for him. The staff were absolutely fantastic in caring for him, nothing was too much trouble they really went above the call of duty looking after him and also my mother who was there always. Every single member of staff treated him with dignity and compassion and I wish to thank you all from the bottom of my heart .

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Review from Rose R (Daughter of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that Cathkin House is generally run well. The nurses and staff on my mothers floor look after her well. My mum is fortunate that her family attend everyday to visit and the staff appreciate the help we give, The nurse and carers are very good. Even the cleaner is very attentive to my mum. Sometimes
the food could be better. On the whole we are pleased with her care.

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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Cathkin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Cathkin House is calculated as follows: ( (231 Excellents x 5) + (43 Goods x 4) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 285 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cathkin House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Aug 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (88)

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Meet the Team (1)

Nisha

Nisha Sujeewon

Job Title: Home Manager

Joined: 2021

I joined Cathkin House in February 2021 and I was encouraged to join Care UK as I had heard about the diversity of the company - the caring practice and the values of the company says everything.


I have been working in the care industry for 20 years now. I came to Scotland as a general registered nurse from Mauritius and with the support of my peers, I worked my way up the career ladder.


One of my biggest career highlights has been the awards I’ve won in my previous care homes. I’m proud to have won awards within the company, a Scottish care award as well as a community award for the care delivery in my home and engagement with the community.


As a home manager, you need to be a good listener, patient and compassionate towards both your residents and staff. I believe you lead by example rather than being the boss.


I am looking forward to promoting excellence in dementia in the home. I am also focusing on developing the person-centred care approach in the home, enablement, and implementing more meaningful activities.