Forefaulds Care Home

33-39 Blackbraes Road, East Kilbride, Glasgow G74 3JY
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9.8 60 Reviews
  • Forefaulds Care Home, Glasgow
With a team devoted to enriching the lives of their residents, Forefaulds, which is rated Good by the Care Inspectorate (October 2024), is a home with a warm, family feel.

One of Forefauld's two activities coordinators recently won the Newcomer of the Year Award in the National Care Awards 2023. Together they organise so many incredible group and individual activities for the residents.

There are trips to churches they have visited all their lives and pamper sessions with nail painting, trips out shopping and to the local park, Zumba, baking, pub lunches and so much more.

The community are embraced into life in the home, with a local Girls Brigade who sing for the residents, musicians and entertainers, and regular visits from nursery children. The local church also run regular services inside the home. And there are lots of animal visits, from a therapy dog to Shetland ponies!

Forefaulds also has a hair salon, so residents can enjoy regular appointments with a mobile hairdresser, as well as a wonderful community barber who gives the gents a trim and a shave.

The residents have an active role to play in how their home is run. This summer they have been growing their own fruit and vegetables in the home’s courtyard gardens.

The home’s maintenance operative devotes time to spend with some of the gents, who like to help him on his rounds or doing a spot of painting, as they would have done in their own homes before moving to Forefaulds, giving them such a sense of purpose.

Forefaulds has welcoming lounges to relax in, and the residents enjoy delicious home-cooked food in the dining rooms, with freshly baked cakes for afternoon tea, prepared by the two chefs.

The home has just opened its own café area, a lovely place to spend time with loved ones, who are welcome at any time. This area can also be used for families to host private celebrations.

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Care Provided by Forefaulds Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 53 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Pauline Stevenson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Forefaulds Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,274

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from 1274, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Forefaulds Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Forefaulds Care Home Reviews (60)

Total of 60, showing 21-40
9.8

Forefaulds Care Home has a Review Score of 9.8 (9.754) out of 10, based on 18 reviews in the last 2 years. Over all time Forefaulds Care Home has 60 reviews.

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Review from Sheila M (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only thank the staff for the care of my dad since he was admitted to the care home on the 14th of November this year.
They have been great in encouraging him to take part in activities.
My overall experience is the whole team are loving and caring to the residents.

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Review from C H (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Forefaulds in August, and the standard of care has been excellent. The enthusiasm and kindness of the staff are remarkable. Managers lead a dedicated team of staff who have created a welcoming, caring home for residents and their visiting relatives.

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Review from A M (Daughter of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the excellent care mum has received from all staff members in Forefaulds since she became a resident.

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Review from Duncan B (Friend of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is pleasing to see that one of my best friends of more than 60 years is now being looked after by a competent team of dedicated staff there at Forefaulds. He was the Best Man at my wedding 51 years ago, and although the course of life has changed so much, it's a great relief to know that you there
are prepared to sacrifice so much of yourselves to give my friend, and his family, the re-assurance that they all need at this time in his life. I'm sure every resident there has the same care. The Care Home of Forefaulds has that professional approach which is pretty obvious as soon as one enters the building. Keep your standard flying high, and many thanks again.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you so much for such a heart-warming review. It's so lovely to hear such kind words about our team and to know how pleased you are with the support and care given to your friend. Thank you so much. Best wishes, Fae


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Review from Frank M (Son of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and all my family were delighted and indeed overwhelmed by the care that mum received at Forefaulds. Mum was so lovingly cared for by all of the staff. Bless you all. It must also be noted that when we often visited mum the welcome that we all received from every member of the Forefauld's staff,
over the past 3 months, was incredibly friendly and accommodating. Especially during her last days and hours when all of you facilitated our many visits and overnight vigils to be with our dear mum. It will never be forgotten.
From the bottom of our hearts, thank you to all of the fabulous team at Forefaulds. (nurses, caring staff, activity staff, cleaners, chefs/cooks, maintenance staff and the management team) Last but not least we would like to mention our affection for the lovely residents in this wonderful care home.
God Bless from us all.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you so much for this outstanding and heart-warming review. It's so lovely to read how happy you were with the care provided not only to your mum, but your whole family during a difficult time. The team will be so thrilled with this review so I will be sure to pass it on. Thank you so much, best wishes, Fae


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Review from Lorraine A (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was recently moved into care at Forefaulds for Alzheimer's disease. Hardest decision ever to make as a family, but honestly can't thank the staff enough for all they do. The daily updates and all the activities that are there daily, make it so much easier to leave him there, knowing that he is
being well looked after and he seems so settled already. The staff are just amazing with all of the residents.

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Review from Mark W (Son of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home in which my mother was placed due to myself no longer being able to provide her care has done and continues to do an amazing job on a one-to-one basis and seeing the smile on my mum's face when I visit is a testament to all the staff and management.

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Review from David L (Son of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say one thing about Forefaulds and the care they have given my um. Excellent. Thank you to all the staff at Forefaulds for taking care of Mum.
The only other comment is that parking to visit is a bit of a nightmare.
Her loving son.

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Review from Stephen C (Son of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Forefaulds Care Home and I am really pleased with the place. Nice, bright, clean room and the staff are very friendly and attentive. I can phone anytime to find out what's happening when I can't manage a visit. I would recommend Forefaulds to anyone seeking a care home
for relatives.

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Review from T M (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mum fell ill, we had no choice but to put my dad in for respite. Mum's recovery took longer than anticipated. Having never needed a care home before, we were naturally apprehensive. Our fears were put to rest immediately on arrival. The care and attention the residents are given here is second
to none. I would have no hesitation in using this home again.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you so much for taking the time to review our home - it is wonderful to hear how happy you are with the respite care provided to your mum at Forefaulds. Best wishes.


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Review from C W (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great care home, with great staff. My mother receives fabulous care!

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Review from Anne M (Daughter-in-law of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident at Forefaulds Care Home in East Kilbride. She is very happy and settled. The staff are nothing but helpful. The residents interact daily with staff and residents participating in a number of activities. Singing, quizzes and making Easter bonnets. Getting out for a few
hours after being in locked down was a great experience for those who got to attend. Keep up the good work.

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Review from Lynda P (Daughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad hasn't been in the home that long but the time he has been there the staff have been really nice and very welcoming always pleasant when I'm visiting and if you have any worries about anything they are happy to listen.

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Review from Janet V (Daughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last six months, I have noticed a vast improvement in all aspects of this care home. My mum's social skills and artistic side (which I never knew she had) have really improved.
New Management, permanent staff has been significant in this and would like to Thankyou each and everyone one of
you for caring for my mum, she feels safe which is the main thing.

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Review from R C (Husband of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is visible that Forefaulds is trying to recruit staff in order to look after our loved ones. The home is dated but vast improvements have been made. The use of social media allows the family to keep updated on the activities within the home and gives us some reassurance that my wife is interacting
with others. (Something that was very much missing during lockdown).

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Review from Susan M (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Forefaulds for just over three years. We can’t thank the staff enough for their time, care and attention they give to mum. Everything from one to one time, group activities, social time, health and beauty experiences. Mum is so precious to us, so knowing that she’s in the best
hands is a blessing. Thank you, everyone.

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Review from L S (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home appears to be constantly having Covid which means I cannot visit my Mum. Now been told she has Covid which has come from a Carer! This is not acceptable and since Sanctuary has taken over the home has gone downhill and I will be posting on social media about my issues with them plus the
fact they only received three from the Care Quality Commission. They are reduced to agency nurses/carers who are not there long enough to get to know their loved ones. So to end my story they are a disgrace and I will certainly post any grievances I have ever had on social media.

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Review from K M (Husband of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since July 2019 when my wife entered, I have no complaints either of the standard of care or the courtesy. Cooperation and support I have received from the administration to the care staff is good. I have found their conduct exemplary and I thank them.

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Review from Eleanor S (Wife of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very knowledgeable and attentive to the needs of the residents. I am always kept informed of any procedure changes and of any issues that may arise with my husband. Forefaulds is very comfortable, spacious and clean.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you for taking the time to review our home and for your kind words. It is so appreciated. Best wishes.


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Review from Donald T (Husband of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Under normal conditions, this home is well run. It is difficult to comment when I am unable to visit due to Covid. I would recommend all the staff top to bottom for their hard work and dedication and look forward to seeing them and their smiling faces.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you for your kind words about our home and team Donald, it is really appreciated. Best wishes.


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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Forefaulds Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for Forefaulds Care Home is calculated as follows: ( (165 Excellents x 5) + (40 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 211 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Forefaulds Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Kirsty

Kirsty Bagan

Job Title: Activities Coordinator

Joined: 2021

Kirsty is a fantastic asset to our team at Forefaulds, organising a whole host of enriching and interactive activity sessions for our residents.


Kirsty is passionate about keeping our residents connected to our local community, embracing community groups into life in our home and getting our residents out and about to places they love to visit.


She spends time getting to really know our residents and what they love to do, so she can create experiences that bring them joy.


Kirsty has been such an inspiration, we nominated her for the National Care Awards for the Newcomer Award - and she was shortlisted as a finalist!


Hero (Apolinario)

Hero (Apolinario)

Job Title: Care Assistant

Joined: 2018

As one of our care assistants, Hero loves being a part of the team at Forefaulds, working with his wonderful colleagues.


Jane

Jane Gailey

Job Title: Care Assistant

Joined: 2010

After working at Forefaulds for over a decade, Jane loves spending time with all of our residents and finds getting to know them and looking after them so very rewarding.