Forefaulds Care Home

33-39 Blackbraes Road, East Kilbride, Glasgow G74 3JY
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9.8 60 Reviews
  • Forefaulds Care Home, Glasgow
With a team devoted to enriching the lives of their residents, Forefaulds, which is rated Good by the Care Inspectorate (October 2024), is a home with a warm, family feel.

One of Forefauld's two activities coordinators recently won the Newcomer of the Year Award in the National Care Awards 2023. Together they organise so many incredible group and individual activities for the residents.

There are trips to churches they have visited all their lives and pamper sessions with nail painting, trips out shopping and to the local park, Zumba, baking, pub lunches and so much more.

The community are embraced into life in the home, with a local Girls Brigade who sing for the residents, musicians and entertainers, and regular visits from nursery children. The local church also run regular services inside the home. And there are lots of animal visits, from a therapy dog to Shetland ponies!

Forefaulds also has a hair salon, so residents can enjoy regular appointments with a mobile hairdresser, as well as a wonderful community barber who gives the gents a trim and a shave.

The residents have an active role to play in how their home is run. This summer they have been growing their own fruit and vegetables in the home’s courtyard gardens.

The home’s maintenance operative devotes time to spend with some of the gents, who like to help him on his rounds or doing a spot of painting, as they would have done in their own homes before moving to Forefaulds, giving them such a sense of purpose.

Forefaulds has welcoming lounges to relax in, and the residents enjoy delicious home-cooked food in the dining rooms, with freshly baked cakes for afternoon tea, prepared by the two chefs.

The home has just opened its own café area, a lovely place to spend time with loved ones, who are welcome at any time. This area can also be used for families to host private celebrations.

Care Provided by Forefaulds Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 53 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Pauline Stevenson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Forefaulds Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,274
  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from 1274, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


  • (these prices are only a guideline, please contact Forefaulds Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 60, showing 41-60
9.8

Forefaulds Care Home has a Review Score of 9.8 (9.754) out of 10, based on 18 reviews in the last 2 years. Over all time Forefaulds Care Home has 60 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mum went into the home in October after a bad fall. This was an extremely difficult decision and a heartbreaking one. However, the staff have shown her nothing but love and kindness and she is being well looked after. Covid restrictions make the situation very difficult at times but we are coping.
The staff deserve a medal for their dedication. My mum is eating better and taking part in activities which is encouraging. Hopefully, there will be light at the end of the tunnel with the vaccine and we can actually get in to see her. Thanks to everyone caring for her.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you so much for your kind words, especially at this difficult time. Our team will really appreciate them. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

Very positive with very good, staff communication. Staff always helpful and willing to deal with any issue that arises.

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Overall Experience  Overall Experience 5.0 out of 5

Under circumstances, I had a great visit with my mum who was very happy and content with the set up in the garden.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mum receives. The staff are only too happy to assist with any of my requests. They have performed outstandingly during the pandemic. Taken the correct steps to ensure our loves ones are safe and cared for. The manager only took over before the pandemic and she appears
to have risen to the challenge.

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Overall Experience  Overall Experience 5.0 out of 5

It was a heartbreaking decision for my family when we had to put Mum into care, but from day one, the nurses and care staff at Forefaulds were sympathetic and supportive. When visiting Mum, we were comforted by how attentive and kind everyone was. Since this awful pandemic, we have been unable to visit,
but the staff have kept us well informed and reassured that Mum was healthy and happy. Now with the easing of lockdown, I have been able to visit and was impressed with the safety procedure put in place to protect her. My family and I would like to say a big thank you to all the staff at Forefaulds.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you for taking the time to review our home and for your kind words. The decision to move a loved one into care is often difficult, so it is good to hear you've had the reassurance of her good health throughout all of this. The team will really appreciate your review. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mother with dementia has stayed at Forefaulds for over 4 years she has received the best of care while she has been there, the staff are brilliant with her they have got to know her well and know how to cater for her needs if there is any issues I have been informed by phone and appropriate action
taken and relayed back to me it’s a great comfort to know she is been looked after well she is also fed well with home-cooked beautiful meals which she loves by the resident chef who has been there a long time and is super friendly I would not hesitate to recommend Forefaulds enough.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you for such a wonderful review, it is wonderful to hear you take comfort in knowing she is well looked after and content at Forefaulds. Best wishes, Fae.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Forefaulds for just over a year. Sadly she just passed at the end of September.
I can't thank the staff enough for the love and care given to my mum. From day one she was made welcome and nothing was a problem to make her happy and comfortable.
Whether a carer, a nurse,
a domestic or someone from the kitchens - all went out their way to help mum and to make us, her family, feel welcome.
I wouldn't hesitate to recommend this care home and its staff to anyone looking for somewhere homely and safe for a loved one.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Thank you for your lovely review and scores, I will be sure to pass this onto the team. Best wishes, Fae.


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Overall Experience  Overall Experience 5.0 out of 5

Caring of a high standard ensured my mum was comfortable and happy in her final months.
All the family were very satisfied with the staff and the facilities.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Dear Janet, thank you for your kind words about our home and team. Best wishes, Fae.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over three years. And I fully appreciate the continued excellent standard of care that she receives. All the staff members are very professional, whilst also having a nice friendly manner, giving Forefaulds a warm and welcoming feel. My mother's room is comfortable
and whilst she now spends more time in the lounge she still comments that she likes her room. The activities and entertainment are provided for those who wish to participate.

Reply from Fae Doherty, Senior Marketing Officer at Forefaulds Care Home

Dear Louise, thank you for your lovely words and feedback. I will be sure to pass this onto the team. Best wishes, Fae


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff in Forefaulds care home, they all go above and beyond for the care of the residents. Sadly my father passed away and I have never met such a caring and hardworking staff and even when my father passed they were all very helpful including the office staff. Well done
to all staff.

Reply from Kate Yates, PR Officer at Forefaulds Care Home

Thank you so much for writing such a lovely review Janet, we really appreciate your kind words. Our deepest sympathies go to you and your family. Kind regards, Kate Yates.


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Overall Experience  Overall Experience 5.0 out of 5

This has been a great help to me with my wife being in this home. She is much happier and I can go home and sleep all night as the staff are good to her and I know she is very well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

I find the staff working hard to look after residents. Know residents and family members well. Home is being smartened up but some areas are a bit tired. Overall very happy.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Forefaulds for a year and a half. After a bad experience at the first care home dad was in, the family were extremely wary and nervous when dad moved to Forefaulds. Our fears were soon forgotten and dad settled in very well. The staff were fantastic with dad and with all the
family. The care he received was second to none and the support given to the family was amazing and gave us real peace of mind. Staff and residents became our extended family and I would recommend Forefaulds to anyone who has to choose a care home for a member of their family.

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Overall Experience  Overall Experience 5.0 out of 5

This home has provided the best in care for my brother-in-law its staff are caring, professional and nothing is too much trouble.
The atmosphere is cheerful and upbeat.
It is certainly value for money.
I would definitely recommend this care home to any who wish to place their loved ones in.

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Overall Experience  Overall Experience 5.0 out of 5

Both my Mother and Father-in-law are in Forefaulds Nursing Home. They have been there together since August 2016. They both have dementia. Finding Forefaulds was a life saver for my husband and myself. They are in the smaller unit due to their complex needs. The staff are brilliant with them. The unit
is warm and inviting, always smells nice and the atmosphere is calm and happy. The level of cleanliness is very high. They are well cared for at all times, they are fed and fussed over all day long and tell me themselves that it's a great place to stay. They always look clean and well dressed. The staff got to know all about them straight away and genuinely care for all their residents. They always treat them with respect and consideration. I don't worry about them when I visit and can sleep at night knowing they are safe and content. I will be eternally grateful to all the team at Forefaulds for making the end part of their lives as good as it can be.

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Overall Experience  Overall Experience 5.0 out of 5

Dad arrived at Forefaulds not sure what to expect. Within 2 hours he had decided he was staying - permanently!
We were given a very friendly greeting and given a choice of rooms. The staff even went out and purchased more 'manly' bedding rather than the pink florals that were available! On that first
day, and since, all staff have provided my dad with the level of care and attention that he was so sadly lacking at home alone. They have all made us feel welcome and have managed to provide a consistently high level of care even although the home is currently a building site! The top moment so far was the lovely party for his birthday. We just couldn't get him off the dance floor! It's lovely to see the level of engagement the staff all have with each resident. It's been such a relief to know dad is now safe and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has settled so well in this care home and is extremely happy and content. Every staff member is happy and focused on the care of the residents fully. The level of care, support and attention dad receives is very high. Always staff on hand to help when needed and the facility is kept to a very high
standard in terms of cleanliness etc. Highly recommended facility as far as we are concerned.

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Overall Experience  Overall Experience 5.0 out of 5

We visited a number of care homes before deciding on Forefaulds Nursing Home. When we visited unannounced every member of staff was involved with a resident which was a first in all the facilities we had visited. In our experience this home and especially the staff are second to none. They all go above
and beyond any requirement of them with the care and attention they show and could not be more welcoming when we visit each day The quality of food served is excellent also. I cannot compliment them enough as I know my mum is in the best of care.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and cheerful and there is a pleasant atmosphere in the home. Any issues with my mother-in-laws health have been picked up by the staff and medical intervention sought where necessary.

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Overall Experience  Overall Experience 5.0 out of 5

Since placing our family member in this care home it has given us as a family more quality time to spend with them. Also the staff have been outstanding in the care and attention given to detail with personal care, socialising with theme days and raffles where they invite family. Staff interact with
residents doing crafts and knitting, making cakes. The home honors everybody's birthday celebrations. As family members we trust the staff and are alerted as soon as a problem arises. We are so glad that we have a body of good people to put our trust in.

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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Forefaulds Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for Forefaulds Care Home is calculated as follows: ( (165 Excellents x 5) + (40 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 211 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Forefaulds Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Oct 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Kirsty

Kirsty Bagan

Job Title: Activities Coordinator

Joined: 2021

Kirsty is a fantastic asset to our team at Forefaulds, organising a whole host of enriching and interactive activity sessions for our residents.


Kirsty is passionate about keeping our residents connected to our local community, embracing community groups into life in our home and getting our residents out and about to places they love to visit.


She spends time getting to really know our residents and what they love to do, so she can create experiences that bring them joy.


Kirsty has been such an inspiration, we nominated her for the National Care Awards for the Newcomer Award - and she was shortlisted as a finalist!


Hero (Apolinario)

Hero (Apolinario)

Job Title: Care Assistant

Joined: 2018

As one of our care assistants, Hero loves being a part of the team at Forefaulds, working with his wonderful colleagues.


Jane

Jane Gailey

Job Title: Care Assistant

Joined: 2010

After working at Forefaulds for over a decade, Jane loves spending time with all of our residents and finds getting to know them and looking after them so very rewarding.