Milton Grange Nursing Home

Hozier Street, Carluke ML8 5DW
Submit a Review
8.9 13 Reviews
  • Milton Grange Nursing Home, Carluke
Milton Grange is a care home with Nursing. THey are located in Carluke, South Lanarkshire close to all shops and services. They have 37 ensuite rooms, 35 of which have a shower, over two floors. There is a Lounge and Dining room on each floor. The Home has recently been refurbished to a high standard with new fittings throughout.

There is also a small, attractive garden to the side of the Home with a large covered patio area offering sheltered seating outside.

Professionals offer Person Centred Care to both residential and Nursing clients. This means that every resident has their needs and choices identified and recorded and their care planned with their own, and/or their representatives’ input.

A GP service is provided by the local High Mill Medical practice who visit twice weekly to review residents or at staff's request when they have a service user who is unwell. Residents also have access to Podiatry, an Optician and Dental care.

Show Milton Grange Nursing Home on the Map

Care Provided by Milton Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alice Karran (Home Manager)
  • Admission Criteria
    • All referrals welcome
    • Ages 55+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Milton Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £990
    • Self-Funded Nursing Care £1,450 – £1,450
    • Self-Funded Nursing Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Care £990 – £990
    • RESPITE Self-Funded Nursing Care £1,449 – £1,449

  • Council fee rate apply for non funded placements
  • (these prices are only a guideline, please contact Milton Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available


Milton Grange Nursing Home Reviews (13)

8.9

Milton Grange Nursing Home has a Review Score of 8.9 (8.916) out of 10, based on 4 reviews in the last 2 years. Over all time Milton Grange Nursing Home has 13 reviews.

Overall Experience

  • 8
  • 4
  • 0
  • 1
  • 0

Date Published

13
1
2
4
9

Review from Linda T (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed away after 3 years at Milton Grange. My mother was lovingly and professionally cared for from the moment she arrived. The love and compassion was very much appreciated. Every member of staff took the time to get to know her and the family members who visited. The level of care
was exceptional on every level. Any requests were accommodated where possible. I cannot recommend Milton Grange highly enough. A thank you to all the members of staff from all the family.

Reply from Alice Karran, Manager at Milton Grange Nursing Home

Thank you very much for your review, it was a pleasure to have your relative in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G F (Granddaughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Treatment of my grandpa here has been excellent. The staff are attentive and caring to each resident. Rooms are always immaculate when I visit and they take the time to get to know each resident personally as well as updating the family whenever we visit.

Reply from Alice Karran, Manager at Milton Grange Nursing Home

Thank you very much for your review, it is much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F G (Sister of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law passed away on 15th October after eleven months. The staff have been professional and caring during this time. The last few weeks have been extremely challenging for the staff and the family are grateful for the exceptional care and attention she received. In my career, I have been
involved in many care homes in a professional capacity and would recommend that it should be considered if a placement is required.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Milton Grange are excellent. They are caring and offer great support to the resident's relatives. I was very happy with the care given to my mother for the 3 months she lived at the care home. Nothing was too much bother. They are a great team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Granddaughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My relative has now moved from Milton Grange and I wanted to give it a few weeks before leaving a review as it was only fair to compare it to another establishment. Disappointing does not even quantify how I felt as a family member. Things were difficult enough during a covid outbreak without staff
members making it difficult to contact relatives and denying perfectly safe window visits. One particular staff member's attitude is beyond belief, stating that “they didn’t care what other homes did” when a window visit was requested. The same staff member terminated the unfinished call. As a relative you felt unwelcome, the home does not have a nice atmosphere. My relative (who has full capacity) was deeply unhappy and this was exacerbated by rude staff who treated him “roughly” in his words. The only reason I have given two stars is that a couple of members of staff (nightshift) are extremely welcoming, kind and willing to listen to both relatives and the service user.

Reply from Alice Karran, Manager at Milton Grange Nursing Home

I am sorry that the service user's relative was unhappy with the support provided in the service. At the time the service user was admitted, Public Health guidance was in place and the service user was shielded for 14 days of their initial admission and then, due to circumstances, the service was placed into lockdown. During this period restrictions were in place and window visits could not take place as this would be in a communal area as the room windows are too high in bedrooms. Public Health Scotland would not allow window visits and initially, families were not to visit, the service has to adhere to this guidance. When families did come in to visit the service user, flexibility was given to them and longer visits were given. As the manager of the service, I can say with conviction that the service user was never treated roughly and staff were more than accommodating. The service user was initially on Calder unit in the home and was moved to Lomond unit to assist family with visits.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann M (Daughter of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff and management of Milton Grange enough, the dedication of care shown to all residents and visitors are no bother to them there is always a very warm welcome, even though the pandemic. As a family, we were always kept informed of our loved ones. True heroes. We as a family we
wish to express our sincere thanks for the care during my mum's stay and dignity shown at the end of her life.
Thank you to all the staff, true heroes in our eyes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eleanor H (Daughter of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Milton Grange for 2 years. I am very happy with the way she is cared for. The staff are always pleasant, informative, and always ready to answer any questions I have regarding my mum's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good, may have agreed on excellent, but I have not been inside Milton Grange since 12th March 2020. So I felt I can not say excellent in all honesty. What I will say, is the staff have neem wonderful in doing what they have been doing to keep the home Covid free. However, no physical contact
or close contact is taking its till in my mum and family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William B (Son of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the service provided. My Mother has a close bond with the carers. This gives the family reassurance that she is being looked after properly. There is always plenty of staff on duty who are friendly and helpful. There is never a problem to talk to management or nurses if required.
The food is a good standard and always plenty.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Son of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the person-centred care provided. Staff listen to needs when expressed and act responsibly whenever possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine N (Niece of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was treated with the best care and attention that anyone could ask for, the staff were very friendly, and professional in every aspect of care, and informed us about everything.
My family can not thank them enough for all their help. The management was also very welcoming, friendly, and
very professional. Once again many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moira S (Daughter of Resident) published on 23 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and have my mum's best interests at heart. No matter how busy they are they have time for all residents. They are friendly towards visitors and always make you feel welcome in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rena S (Daughter of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Made to feel at home. The staff are very friendly and always on hand, I feel there should be more staff especially at night. Dad settled in better than we expected. Carers are overworked they really need more help two on night shift is not acceptable.

Reply from Alice Karran, Manager at Milton Grange Nursing Home

There is 4 staff on night duty and a twilight worker, giving 5 staff overall on night duty until 11 pm. There is then 4 staff all night in the care home as per staffing notice.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.9 (8.916)

Overview of Review Score

The Review Score of 8.9 (8.916) out of 10 for Milton Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Milton Grange Nursing Home is calculated as follows: ( (45 Excellents x 5) ) ÷ 45 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.916 Points relating to the number of positive Reviews for Milton Grange Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 4 Positive Reviews ÷ 7.4 = 0.541

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Alice Karran

Job Title: Home Manager

Joined: 2015

Alice has been Home Manager since 2015 and leads the team at Milton Grange.


Frequently Asked Questions about Milton Grange Nursing Home

What types of Care is Milton Grange Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Milton Grange Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Milton Grange Nursing Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Milton Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milton Grange Nursing Home to the centre of Carluke?

0.2 mile(s) as the crow flies, distance by road may be significantly further.