Southview Care Home

34 Howieshill Avenue, Cambuslang, Glasgow G72 8PL
Submit a Review
9.5 30 Reviews
  • Southview Care Home, Glasgow
Southview Iona Unit is organised to suit care provision for individuals with a mental illness, including for Korsakoff's Syndrome and ARBD.

Carers are skilled in rehabilitation methods, taking on a range of continuing care needs, for which they are fully equipped and resourced to achieve high standards.

Tiree Unit is organised to support individuals living with Dementia and cognitive impairment.

All rooms are en-suite and the service respects the privacy of residents while promoting sound physical and emotional health through a thorough recreational programme.

Show Southview Care Home on the Map

Care Provided by Southview Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Linda Carruthers (Care Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Southview Care Home Reviews (30)

Total of 30, showing 21-30
9.5

Southview Care Home has a Review Score of 9.5 (9.495) out of 10, based on 8 reviews in the last 2 years. Over all time Southview Care Home has 30 reviews.

Overall Experience

  • 19
  • 9
  • 2
  • 0
  • 0

Date Published

30
1
2
8
22

Review from Nancy I (Sister of Resident) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Southview is an excellent carehome. The staff are amazing, highly professional and totally committed to ensuring my brother reaches his full potential. Southview offers a wide range of activities and the staff have taken the time to cater to my brother's particular interests including taking him to
football matches and concerts. Staff are so friendly, kind, courteous, sympathetic and humorous. My brother has been treated with dignity and respect from day one. The level of care and genuine interest in the complete wellbeing of all residents is outstanding. The meals and accommodation are of a high standard. The staff are very approachable and especially in this covid-19 crisis, are in constant touch with regular updates. They have done an excellent job in implementing the necessary safety measures, maintaining standards and keeping spirits up. I cannot thank or praise the staff enough and I know he is safe and happy under their care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G J (Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff.
I like the food.
I like staying here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with care.
Four months in care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I get good support here.
I love it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my room and going on outings.
I am happy to be here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David C (Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy to get protection for me at the care home. The diet is very appetising. The manager is easily approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T M (Sister of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very good. Found my brother has progressed since coming here in August 2019. Can't fault the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J K (Relative of Resident) published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I find all staff fabulous and hard-working and kind, also on the ball if anything is wrong, they deal with it. There has never been any rows or arguments with them, they all work with each other in a good way. We the family, do not have any problems, I would, however, like more music and maybe
some entertainment now and then.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorna (Daughter of Resident) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Southview in 2016. Since then, I've never had any regrets/issues regarding his care. If I address any needs he has there they're excellent at providing immediate solutions. I find staff and management approachable, welcoming as member of his family, to ensure his needs are met. During
my Dad's transition, the caring staff have got to know him better and he's been given excellent care and attention, his needs are provided for. I've no doubts or concerns, in my absence that he is always being given the best quality of care. As his condition worsens they have gone above and beyond ensuring he bounces back with their continued support, maintaining what little independence he still has, sadly as he worsens. They are on the ball identifying and changes in his wellbeing. My Dad is in the best care home to meet his needs and always provided with excellent quality of care meeting his needs, treated with dignity, activities should he choose to, I have much confidence in Southview!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Brother of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff great, couldn't help more. Two ladies, in particular, are very good with my brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.495)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.5 (9.495) out of 10 for Southview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for Southview Care Home is calculated as follows: ( (70 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Southview Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet