Westwood House Care Home

1 East Milton Grove, East Kilbride, Glasgow G75 8SN
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9.7 61 Reviews
  • Westwood House Care Home, Glasgow
Tucked away in a peaceful spot of East Kilbride, Westwood House has a warm, family feel. The team provide nursing, dementia, palliative and respite care and are devoted to enriching the lives of their residents each and every day.

Family and friends are embraced into life in the home and are welcome to visit at any time, giving them a real sense of belonging.

The south-facing gardens are glorious and a real haven for birds. With raised planters they are beautifully landscaped, with a rockery and a large seating area.

There is so much going on at Westwood House, with a wide range of engaging activities on offer, including animal visits, with Shetland ponies always going down a treat. Many of the residents enjoy baking, while others prefer reiki and reflexology sessions. And there are regular visits from a mobile hairdresser.

The team at Westwood House follow the Care about Physical Activity program (CAPA), which is led by the Care Inspectorate, so there are regular gentle exercise sessions to keep residents as active as possible.

There are some lovely areas to relax in, from the conservatory to the welcoming lounges and dining room. Residents enjoy delicious, home-cooked meals every day prepared by the home’s chef. There is everything from stews and roast dinners with all the trimmings, to a firm favourite for so many residents – fish and chip Friday. And there are home-made treats each day for dessert and afternoon tea.

The bedrooms are spacious and well decorated, offering a place for residents to relax and feel at home. Everything is provided, but residents are welcome to bring small items of furniture, ornaments and pictures, to make their bedrooms truly their own.

As well as providing nursing, dementia and palliative care, the home’s respite care breaks are perfect if you are caring for a loved one at home and need a short break yourself.

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Care Provided by Westwood House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Catherine Dodd (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Westwood House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,336

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1336, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Westwood House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends welcome to visit anytime, but please keep lunch and dinner times free as this is a busy time.


  • Parking

  • Parking is freely available, with visitor spaces close to the home.


Westwood House Care Home Reviews (61)

Total of 61, showing 1-20
9.7

Westwood House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 19 reviews in the last 2 years. Over all time Westwood House Care Home has 61 reviews.

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Review from Stewart M (Son of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, always there when they are needed but also happy to come in for a chat and give my mum some company.
Room was excellent and any problems were addressed immediately.
Activity team always coming up with things to do, including days out for the residents.
A big thank you to everyone
for the care and attention afforded to my Mum, family forever grateful.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your heartfelt review for Westwood, we will be sure to share this with the home manager and her team. We're so pleased to hear that our team made such a positive impact on your mum's experience, providing both care and companionship. It's wonderful to know you appreciate the activities, days out, and our commitment to addressing any concerns promptly.


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Review from Kathleen R (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum received respite care at Westwood House Care Home in October 2024. My family could not recommend this Care Home highly enough. The staff are cheerful, respectful, helpful and attentive. The room allocated to my Mum was spacious and homely. The food was plentiful and delicious.The staff made my
family feel welcome and took my Mum's needs into account and provided support for her to go to day care. The manager and her team are wonderful! A special mention to one staff member in particular who plans fun activities and entertainment that everyone enjoys. Thanks!

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your wonderful review for our team at Westwood House. We're delighted that your mum felt so comfortable and well cared for during her respite stay. It's great to hear that your family felt welcomed and that she enjoyed the activities. We'll be sure to pass on your kind words to the team.


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Review from Lesley A (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my relative is clear to see. Every member of staff knows their name, interacts with them and seems to have a relationship with them, and are happy to engage in conversation with each encounter. The activities are significantly improved and driven by the activity lead who is enthusiastic,
inclusive, and compassionate. There is a clear desire to have meaningful activities for the residents. The volunteering programme now established brings focus and purpose to the residents.
There has been a consistency of staff for some time now that brings stability and improved care. Well done to all.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your kind words. We're delighted to hear that our team's dedication and the activities provided are making a such meaningful difference. The staff at Westwood House will be so pleased to read your comments, thank you.


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Review from Jane S (Daughter-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always delighted at how well looked after my mother-in-law is. Clean fresh and most importantly staff caring and helpful. Gives us peace of mind knowing my mother-in-law is well looked after. Food good quality, lots of activities and make us feel welcome when we visit.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your lovely review, our team at Westwood House will be delighted to read your comments. We're thrilled to hear you're so happy with the care your mother-in-law receives and that you feel welcomed during visits.


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Review from N M (Granddaughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at the summer craft fare, it was a great day. All staff, residents and families had a great day, the tombola, raffles, bbq, the sun was shining, great day all round. The staff were very helpful and made sure everyone was looked after. The home baking was lovely.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you so much for your lovely review of our team at Westwood House. We look forward to welcoming you to future events.


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Review from Sandra B (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since October 2024. Since day one I have been pleased to see all the staff being friendly and caring towards Mum and the other residents. I was pleased to discover the home had its own social media page enabling family and friends to witness the many activities their loved ones
can join in. This also helps keep me informed of special dates when I am invited to join in the fun. Well done to the team organising events. Thanks to everyone who helps care for Mum and also greets us with a warm welcome when we visit.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your kind words. We're delighted to hear you're so happy with the care your mum receives at Westwood House and that you enjoy staying connected through our home's family and friends' social media page too. We're grateful to have you as part of our community.


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Review from Kate T (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has now been resident here since November 2023. I must take the time to give one staff member in particular a mention. She is the best when it comes to entertaining the residents and ensuring they all have a fantastic time. We are always made to feel very welcome at all times. My dad is much
happier being there and at times he can be difficult but even though he struggles with his memory the staff are patient and understanding. There is always a great atmosphere and all residents are free to wonder whilst great care is being maintained.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your lovely review, our team at Westwood House will be touched to read your kind words. We're delighted to hear your dad is so happy and so well cared for. Thank you for your support.


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Review from L K (Niece of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle was admitted into Westwood Care Home in November 2023 until he passed away at the end of October 2024. He settled in fairly quickly. The staff are excellent and took great care of him whilst he was there. There are lots of activities for the residents, every time I visited my uncle there was
singing and laughter. Westwood is spotless and my uncle's room and en-suite were maintained to a high standard. I cannot thank the staff enough for the care and attention they gave him. Staff informed myself of any appointments that my Uncle had to attend and escorted him to them (when I could not).

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you so much for sharing your heartfelt, five-star review about your uncle's experience at Westwood. It's wonderful to hear how quickly he felt at home and how our team's care, dedication, and the lively atmosphere brought joy and comfort to him. Maintaining a high standard of cleanliness and excellent communication with families are priorities for us and we're grateful that this was reflected in your experience. Your feedback is so greatly appreciated, and we will be sure to share it with the home manager and her team, thank you.


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Review from John D (Son of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Westwood House for 16 months and while it took a few months to settle in she is now socialising with other residents. The staff there (every one of them) are so patient and kind with my mother and all the other residents. I have taken particular notice of this. My family would not
hesitate in recommending this care home to anyone.

Reply from Fae Doherty, Senior Marketing Officer at Westwood House Care Home

Thank you so much for sharing your experience with us! It's wonderful to hear that your mum has settled in well at Westwood House and is enjoying socialising with other residents. We're especially grateful for your kind words about our team- knowing that their patience and kindness have made a positive impact on your mother and family means the world to us.


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Review from Stuart P (Son of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly warm welcome, clean, tidy and professional. Staff on hand to answer questions medical and non-medical, plenty of activities in particular music being a firm favourite.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your wonderful feedback for Westwood House. We're thrilled to hear that you feel so welcome and it's great to know that our team were available to answer all your questions, and that you enjoyed the variety of activities, especially the music sessions. We're committed to creating a warm and engaging atmosphere for all our residents and their visitors alike, so your feedback is greatly appreciated.


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Review from S M (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad was admitted to Westwood House Care Home and having family members who work in care assured us that it was one of the best. True to their word he was lovingly cared for by all and of course the staff he took a real shine to went above and beyond their care of duty which reflected in his passing
that they also attended his service and reception afterwards in their own time/day off. Thank you from the two families.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for writing such a heartfelt review for Westwood House, especially at such a difficult time. We are so sorry for your loss. The team will be touched to read your kind words about the wonderful way they cared for your stepfather.


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Review from Helen M (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Still unsettled at the home which is to be expected. The staff are trying their hardest with him to get showered but Dad declines. Dad is mostly in his pyjamas. He surprises us all when he gets dressed. Dad mostly eats in his room but he always says he isn't hungry but you have to leave the meal on
his table and will eat it. I always wash Dad with the basin and cloth and Dad shaves with his electric razor. If you mention a shower it's a no.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your review. We are really confident that your father will settle in with the care and support of our devoted team. Our staff will continue to encourage and support him, involving his loving family in his care and helping him to feel at home.


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Review from Stuart P (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally a good care home. The staff are very friendly and caring.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your review for Westwood House and your five stars for our staffing team.


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Review from Valerie C (Daughter-in-law of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father-in-law moved into the home his son and I can sleep at night and not worry about is his dad sleeping or where he has wandered outside of his flat. The staff are all very caring and management. Nothing is a problem to them even when he has a temperamental mood. All staff make you feel
very welcome.

Reply from Kate Yates, Communications and Content Specialist at Westwood House Care Home

Thank you for your wonderful review the team at Westwood will be so happy to read your comments, especially hearing that you have peace of mind.


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Review from J A (Brother of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care and support for my brother very good as my brother can be somewhat difficult, the staff are very good with him.
I have no worries about him as the staff are very patient with him. Which gives me peace of mind, they are good at keeping me informed. I find them most helpful.

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Review from Anne T (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Westwood Care Home last year. Unfortunately, he is no longer with us. Before moving into Westwood Care Home he was living independently in his own home. As a family we were apprehensive about him having to move to a care home. Our worries were unfounded. The staff are all very approachable
with any concerns and keep the family updated about health issues and any concerns we may have. The meals are varied and appetising and eaten in a lovely dining room. The residents are entertained with various events throughout the monthly calendar. My dad was in the care home for a short time before he passed but it was the happiest he has been for a long time. I would recommend this care home on every level.

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Review from Brian M (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m happy dad is a resident here, he’s very happy which makes it easy for me and the rest of the family. The Management, Nurses and staff are absolutely fantastic, they are caring, kind, professional and so good with all residents. As I live away I know I can call them anytime with any questions, concerns
or just for a catch-up about dad and they are more than happy to take the time to speak to me. When I do visit every other month they are so welcoming and friendly.

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Review from Elizabeth N (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who suffers from vascular dementia, has been a resident for a few months and cannot fault staff/premises in any way.
Mother is more settled now that she is in the company of people her own age and capacities.
Staff are friendly/caring and compassionate and always have a smile on their faces.
Definitely
recommend this care home.

Reply from Fae Doherty, Senior Marketing Officer at Westwood House Care Home

Thank you so much for your kind words about our home. It's wonderful to hear how settled your mum is with us. Best wishes.


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Review from A B (Daughter of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Westwood House Care Home to be a very homely and friendly care home. Care home staff are caring and compassionate, often “going the extra mile” to look after my mum’s needs. The freedom to decorate my mum’s room has been much appreciated and definitely makes her feel more at home. Staff are
welcoming and inclusive of family members, happy to keep us up to date and make time if we need to talk.

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Review from Mari T (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum spent three weeks of respite time from October to November 2022. This was Mum and our first experience of a care home facility, hard as it was to have a need for such a service Westwood with its kind, caring, attentive and experienced staff made the whole process easy and more bearable.
All
the staff, each and everyone who had dealings with our mum were fantastic. They interacted with Mum and us and listened and acted on anything we asked of them. Their patience not just with us and Mum but with the other residents was clear to see.
Their professionalism shone through but more importantly, their compassion and consideration were reassuring and heartwarming. We felt Mum was safe, cared for and well looked after on our behalf and for all of that we are forever grateful and we want to give our heartfelt thanks.
To all of the staff at Westwood, our eternal gratitude.

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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Westwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Westwood House Care Home is calculated as follows: ( (159 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westwood House Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 26 Oct 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Maureen

Maureen Connolly

Job Title: Housekeeper Supervisor

Joined: 2016

I have worked at Westwood for almost 7 years and I enjoy everything about my job, there is never a dull moment.


The residents are amazing, they are so witty and always put a smile on your face. I have a great relationship with residents and family members. I give 100 per cent to enrich the lives of the residents, after all, it is all about them.


Shein

Shein Mwale

Job Title: Nurse

Joined: 2022

Since moving to the UK as an international nurse, I have had a rewarding experience working at Westwood House, where I am giving residents the support and care they need.


Developing a feeling of community, attending to their medical needs, and forging deep bonds with residents and their families are all part of my role.


My job at Westwood House Care Home is genuinely satisfying because of the gratitude I receive from the people entrusted to my care.


Frequently Asked Questions about Westwood House Care Home

What types of Care is Westwood House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westwood House Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Westwood House Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Westwood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Westwood House Care Home to the centre of Glasgow?

7.3 mile(s) as the crow flies, distance by road may be significantly further.