Whitehills Care Home

Scholar's Gate, Whitehills, East Kilbride, Glasgow G75 9JL
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9.4 62 Reviews
  • Whitehills Care Home, Glasgow
Whitehills Care Home, a short distance from the centre of East Kilbride, has been purpose-built for effective care delivery, being an ideal environment in which to achieve a satisfying retirement with access to talented carers.

As well as being suited to the needs of older people with a physical frailty, Whitehills also specialises in care provision for adults diagnosed with dementia.

Respite care is also available and the home's homely qualities are furthered by a recreational programme that encourages residents to pursue their own personal interests.

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Care Provided by Whitehills Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Hampson (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (106)
    • Single Rooms with ensuite Wet Room (106)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Number of floors: 2

Funding & Fees Guide for Whitehills Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restriction on time, day or duration of visiting the Care Home


  • Parking

  • Parking is available on site


Whitehills Care Home Reviews (62)

Total of 62, showing 61-62
9.4

Whitehills Care Home has a Review Score of 9.4 (9.385) out of 10, based on 16 reviews in the last 2 years. Over all time Whitehills Care Home has 62 reviews.

Overall Experience

  • 36
  • 19
  • 7
  • 0
  • 0

Date Published

62
2
4
16
46

Review from Hazel T (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is supported by a friendly and professional team at Whitehalls. He is treated as an individual with dignity and respect. We as a family are kept fully informed by staff regarding my father's care needs. Would recommend this care home to friends and family.

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Review from Rachel M (Wife of Resident) published on 13 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Whitehills Nursing home since April 2015. Due to the recent change in management, there has been a period of unsettlement with established carers leaving and new carers coming in. I can only speak from my personal point of view when I say that I believe the standard
of care my husband receives is excellent. The home is being brought up to an ongoing high standard in all areas and the staff are friendly and helpful. The only criticism I would have is the lack of permanent nursing staff at this time ... However, we have been assured that this has been addressed, as there is an acute shortage of nurses across the NHS due to privatisation. It is understandable that it is difficult to recruit nursing staff for care homes, we have to be patient in the wait for the posts to be filled. In the mean time, the general day to day care is improving and I am very happy for my husband to be cared for here.

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Current Review Score: 9.4 (9.385)

Overview of Review Score

The Review Score of 9.4 (9.385) out of 10 for Whitehills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.630 for Whitehills Care Home is calculated as follows: ( (126 Excellents x 5) + (43 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 181 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.755 Points relating to the number of positive Reviews for Whitehills Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 16 Positive Reviews ÷ 21.2 = 0.755

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 16 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

18 Bed Vacancies

posted 04 Mar 2025

Currently we have vacancies for frail elderly clients and vacancies for clients living with a diagnosis of dementia.


Awards / Recognitions (1)

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