Argyll House Nursing Home

69 North Hamilton Street, Kilmarnock KA1 2QJ
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7.8 13 Reviews
  • Argyll House Nursing Home, Kilmarnock
A friendly, welcoming home in a quiet residential area of Kilmarnock in Ayrshire.

Argyll House is a light traditional stone building on three floors, and has a private patio garden which is well used in summer.

Argyll House is within easy reach of local shops and cafes, Kilmarnock FC, and Howard Park. Most of the residents come from Ayrshire, and many have strong community links. The home has space for 31 residents in the main house and modern purpose-built extension.

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Care Provided by Argyll House Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jennifer Campbell (Home Manager)
  • Admission Criteria
    • Open to Private and Social referrals, Resident must be assessed before admission.
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Argyll House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,200

  • Fees are tailored to the individual and are dependent on many factors, exact pricing can be discussed with the care home Manager
  • (these prices are only a guideline, please contact Argyll House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting, the home only ask that visitors do not visit during protected meal times which at


    08:00-10:30
    12:30-13:30
    16:30-17:30


    If wishing to visit during these times, please call the nursing team and they will arrange for private dining or to keep meals back for loved ones or have them ready to go out to a meal.


  • Parking

  • On site parking available


Argyll House Nursing Home Reviews (13)

7.8

Argyll House Nursing Home has a Review Score of 7.8 (7.813) out of 10, based on 2 reviews in the last 2 years. Over all time Argyll House Nursing Home has 13 reviews.

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Review from C W (Sister of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Argyle House for just over a year. He has been well looked after which gives me the rest of the family peace of mind. The management team has changed since he arrived and we see an improvement in the morale of the staff which reflects on the staff. My brother is now more settled
in the home and particularly enjoys his food. He would benefit from the increased one-to-one engagement with a great amount of activities.

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Review from Maryann C (Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good.
Food is great gained 4 lbs.
If you want something you get it.
What more can I ask for.
If I need help I go to one member of staff in particular.

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Review from Kyle M (Cousin of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into Argyll House on Christmas day to visit my cousin for the first time since they began to stay at Argyll House. I was so very impressed with everything. The staff who answered the door were so nice and asked me if I had been to the home before and personally took me to my cousin's room. Whilst
walking to the room they asked me about my day and what I was up to after. When I went into the room I was so pleased to see how clean it was and that it smelt like a kind of coconut scent. I used to visit my mother when she was in a care home it used to be something very off-putting, this was not the case in Argyll House. I was also amazed at how well-organised my cousin's room was! Very tidy, clean and when my cousin asked me to get something out of their wardrobe it was so organised! I look forward to many more visits to Argyll House now and seeing my cousin as they are so happy now.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Kyle, thank you so much for your kind words about my team at Argyll. So glad we made such a great impression!


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Review from S S (Niece of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my uncle for the first time since the pandemic, I have lived abroad for a few years. I was so surprised to see him doing so well! Before I left to live abroad I was told by the doctors that the wound that my uncle had would never heal. I was in tears when I saw him as the staff at Argyll
had managed to heal his wound! I asked to speak with the manager to thank him for all the work they had done with my uncle and he was me within minutes of asking to see him. He told me all about Argyll and his staff I was so impressed, he even offered me a walk around the house as I had never been before. We went for a walk around the house it was so clean and smelt lovely. This experience has totally changed my mind about care homes. Before I honestly thought they were the end of the line with nothing to do or just somewhere to sit and watch the telly forever. I genuinely now will never worry about my uncle now knowing he's at Argyll House.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Sarah, thank you so much for your kind words. I am so glad myself and my team were able to put your mind at ease with your uncle's care. Hope your travelling goes well as planned for this year and we see you next festive season.


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Review from P D (Son of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Argyll House for eleven years and have never needed to make detrimental comments or actions about care, staff or amenities. I have long felt that the staff are caring and thorough when dealing with my mother. The medical care given has been equal to NHS standard and when required was
prompt and attention to detail was evident. Communication between Argyll House and family is consistent. I have always found my mother to be clean in all aspects. The staff are patient and tolerant. The home is comfortable and I have no worries or concerns about her care.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words. I am so glad that you are happy with the care provided at Argyll House and that my team provide such a high standard of care. I will pass your kind words on to them.


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Review from Tommy K (Nephew of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough for the care they give my uncle. I am in quite a lot and I always see the manager running about the floor which is great to see as my mother was in a home that we never saw a manager or the person that ran the place.
All the staff are really easy to talk with and I am
always welcomed and asked things like how is your day going? The staff appear to genuinely care about the people visiting and the people that they look after.
The whole home is immaculate and always smells of a slightly tropical scent which isn't an assault on the senses but just nice and soothing.
I would happily recommend Argyll House to anyone who is looking for a home that truly cares about their loved ones and wants to be able to relax in the knowledge that they're being cared for by the best people in Kilmarnock.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your lovely comments about Argyll House. I am so glad that you would recommend Argyll to others and that the home is to your standard.


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Review from A F (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Argyll House Nursing Home has some incredibly friendly, empathetic people working there. Attentive and compassionate. Each resident is seen as an individual. Excellent management and information. Any issues are always communicated promptly.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words about the team at Argyll House, we always aim our best to ensure everyone feels cared for, it's lovely to hear these comments.


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Review from Derek L (Son of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Argyll House Nursing Home from March this year, she is properly looked after and cared for. The staff are first class and very friendly and professional. I know when I leave her there, she is safe and warm.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words about Argyll House and my team. I am so pleased myself and the team are regarded so highly by yourself. If there is ever anything myself or my team can do please let me know.


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Review from Linda F (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that is given to my mum. All staff are pleasant and approachable if there is any concerns. I know there's always someone there to talk to. I can see when any of the staff is speaking to my mum that they care about her. It is a relief for me that my mum is safe and getting
cared for properly.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

We aim to ensure everyone gets the best care possible and I am so pleased we're meeting your expectations. If there is ever anything myself or the team can do for you please just let myself or my team know.


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Review from Maureen H (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother was a resident in Argyll house from May 2018 until her passing in May 2022. She was made very welcome by all staff and soon settled in. Her care was of a high standard throughout her time there.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words for my team. We endeavour to care for people as best as ossible and give them the highest respect at all times. Thank you for choosing Argyll House Nursing Home.


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Review from Carole T (Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the great care and support from all staff from Argyll House Nursing Home. She has settled in and has high praise for the staff for what they do for her.
Although in bed most days they still spend one to one time with her, chatting and having a laugh.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words we're always happy to receive such positive feedback and are delighted we're performing so well. If there is ever anything myself or my team can do more please let me know.


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Review from David S (Brother of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was cared for by the amazing people at Argyll House. My brother had a poor few years, but when he came into Argyll House, he was like a new man after the staff worked their magic! The people at Argyll were always happy and welcoming when we came to visit. Our dog was always welcome when we
came in also. We would call Argyll the mostly homely care home we have ever been in, and we are so glad they cared for my brother before he passed.

Reply from Argyll House, Manager at Argyll House Nursing Home

Thank you very much for your kind review. It was a pleasure to know and support him.


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Review from Margaret M (Wife of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No praise is too high for the wonderful care my husband received from all levels of staff at Argyll House. He was a resident for only two weeks before he passed away. I and my family were also very well looked after. We were allowed to visit anytime, provided we had taken a Covid test, and this was
so much appreciated, especially in the last few days of my husband's life. On the first occasion, we visited Argyll House, we were very impressed by the obvious capabilities of the person who showed us around, and we felt immediately that my husband would do well there, but sadly it was not to be.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words of support. I am so glad that my team and I were able to ensure everything was done to such a high standard.


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Current Review Score: 7.8 (7.813)

Overview of Review Score

The Review Score of 7.8 (7.813) out of 10 for Argyll House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for Argyll House Nursing Home is calculated as follows: ( (12 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.438 Points relating to the number of positive Reviews for Argyll House Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 2 Positive Reviews ÷ 6.4 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Jennifer

Jennifer

Job Title: Home Manager

Joined: 2023

Jennifer began her nursing career in 1987 at Crosshouse Hospital before moving to the Cotswolds, where she discovered her passion for the care home sector. After returning to Scotland, she transitioned into a Home Manager role and joined Mansfield Care as Home Manager at Argyll House in July 2023. Jennifer takes great pride in leading her team and supporting residents and their families.


She’s proud of receiving top care grades in her previous home, reflecting her dedication to excellence. Outside of work, Jennifer cherishes time with her family, especially her granddaughter, and enjoys gardening, knitting, and crocheting. She’s also proud of completing the West Highland Way twice and running the Glasgow Marathon. Jennifer advises families to visit care homes in person and meet the team, highlighting the benefits of smaller homes like Argyll House.


Elaine

Elaine

Job Title: Team Leader

Joined: 2011

Elaine is one of the longest-serving members of staff at Argyll House, she's been with Mansfield Care for over 11 years! During her tenure, she has worked her way up from care assistant to senior and is now working as a team leader. Elaine is currently studying towards her SVQ4 and is looking forward to her upcoming CHAPS training. She has nothing but compassion and cares running through her veins. She is very active in the local community with charity events and each year arranges a toy drive in the run up to Christmas for underprivileged children.


Frequently Asked Questions about Argyll House Nursing Home

What types of Care is Argyll House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Argyll House Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Argyll House Nursing Home have?

There are 30 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Argyll House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Argyll House Nursing Home to the centre of Kilmarnock?

0.3 mile(s) as the crow flies, distance by road may be significantly further.