Glebe House Care Home

Cumnock Road, Dalmellington, Ayr KA6 7PS
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9.9 24 Reviews
  • Glebe House Care Home, Ayr
Glebe House provides personalised nursing and residential care packages for a range of healthcare complications, while also specialising in treating people with brain-related injuries.

As a Grade 5 Listed Home the service takes regulatory requirements very seriously, while looking to maintain a friendly and welcoming outlook at all times in which provision is versatile and up to modern care sector standards.

Staff are skilled is dealing with challenging behaviours, understanding how to achieve a stress-free residence to ensure good peace of mind and a pleasing daily itinerary.

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Care Provided by Glebe House Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Shirley Johnson (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Glebe House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Glebe House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Spacious car parking


Glebe House Care Home Reviews (24)

Total of 24, showing 1-20
9.9

Glebe House Care Home has a Review Score of 9.9 (9.853) out of 10, based on 11 reviews in the last 2 years. Over all time Glebe House Care Home has 24 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 1

Date Published

24
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Review from Helen B (Wife of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I experience a warmth of kindness and a feeling of care and friendship whenever I go to visit my husband. The staff are so lovely and very hardworking. One lady is a joy to meet, she is one special lady. The Glebe House is not a fancy home but more importantly a friendly home. My husband has come on
wonderfully well and is much happier. I love the staff, they smile and work very hard.

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Review from S B (Wife of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time that we have used this care home and could not find any faults with it. My husband was treated with respect and kindness. Staff do an incredible job and I would thoroughly recommend Glebe House Care Home to anyone looking for some much-needed respite.

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Review from J B (Husband of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start management and staff have been so friendly, helpful and caring. This helped lessen the guilt I felt at the time. Myself and my family are most grateful for everything you do. Staff are more than willing to help in any way they can even keeping my wife updated on her favourite football
team, or listening to music with her (singing along with her) especially the old rock n roll she loves.

Reply from Shirley Johnston, Manager at Glebe House Care Home

Thank you so much for your kind words, we at Glebe House strive to ensure the well-being of all Residents and their families is maintained on a daily basis and we will continue to improve all services within Glebe House, Shirley


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Review from Sharon M (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was brought into the care home on 4/1/24 and the management and staff have been first-class helping her to settle in. They have also been excellent to myself and other family members when visiting Mum. Mum is a different person since she was admitted which a lot of is down to the stimulation
she gets from activities and the company. This allows me to be her daughter again which is priceless. I cannot praise everyone enough for their hard work and dedication.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you so much for your positive review. We have all enjoyed getting to know your mum and your family. She has settled in so well at Glebe House and lovely to see the friends she has made. It is lovely to know you feel more like her daughter again. I will share your kind words with our staff who I know will appreciate them very much.


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Review from Michelle B (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my parents moved to the care home I was worried about how they would settle but the staff have been amazing. Both are happy, well cared for, and enjoy the various activities that are arranged for them.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you so much for your positive feedback. We are so grateful to be able to support your Mum and Dad at Glebe House. We will share your lovely comments with the staff it will be very much appreciated.


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Review from R A (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Glebe House before I had a chance to visit the home, at a very stressful time for our family. The staff have been very reassuring, and extremely helpful and when I visit my dad, I am made to feel welcome. Glebe House is busy and has a lovely atmosphere which is friendly and caring.
My dad is settling and I feel confident that his needs are being met, and he is being treated with dignity and care. Every member of staff I have met has been approachable and caring. Thank you.

Reply from Lisa Sheehan, Deputy Manager at Glebe House Care Home

Thank you for your feedback. It is a pleasure to be able to support your dad. I will pass this on to the staff.


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Review from G H (Daughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have settled in well. Lots of activities. Staff are really kind and my parents are treated respectfully.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you so much for your kind review. We are grateful for your positive words and for entrusting us with the care of your mum and dad. I will share your feedback with our staff, who will very much appreciate it.


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Review from David R (Brother of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am concerned with the fact that my brother's laundry items are lost or missing. His wardrobe has 22 hangers for shirts/t-shirts and jumpers. Today (27th February 2024) there are 9 empty hangers, meaning that many items are missing. I have raised this matter several times in the past 2-3 years. There
is obviously a problem in this aspect of his care. Please attend to this matter ASAP. Thanks.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you for taking the time to write a review of our home. I am sorry that your experience with our laundry service has been below the standard we would wish to provide. Please be assured that we will take steps to improve this and it would be helpful if you could speak to the Manager to enable us to address your concerns. We can see that you are happy overall with you and your brother's experience at Glebe House and we would be keen to resolve this for you


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Review from Hayley B (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Glebe House Care Home has been amazing from the start. From management meeting the family to keeping us informed all the way. The resident has been quite difficult due to her illness and the staff have been fantastic in assisting to her needs. I would like to thank them all for providing the services
given to not only the resident but family too when visits have been upsetting.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you Hayley for your kind feedback, I will share this with our staff. It is our pleasure to be supporting you and your family.


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Review from L K (Respite Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been here over six/seven weeks and had respect and great care. Staff and managers did their utmost to help with all my health issues. Been in many places all my life, here I feel safe and started to be happier. Still get to do things I'm used to, but it's first time never been judged. Highly recommended.
I am only 44, but all residents lovely, staff great.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you so much for your kind review. I will share your review with our staff who I know will greatly appreciate it. It has been a pleasure to support you and we look forward to where your journey leads.


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Review from Caryl O (Wife of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for over a year and has dementia. He has received excellent care, the staff are so kind and friendly. I would highly recommend this care home to anyone. The manager is very approachable, helpful and kind along with all members of staff.

Reply from Angela Nimmo, Manager at Glebe House Care Home

Thank you so much for your kind review. Thank you for entrusting your husband into our care. It has been a pleasure to get to know him and your family.


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Review from Allan M (Resident) assisted by family/friend published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive experience, was made to feel at home and treated with respect at all times.

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Review from John F (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here.
I like the staff and residents.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your review, I will share this with the staff team.
Regards,
Pauline Perratt, Manager.


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Review from E W (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and dad have only been in the home a short term, but the care and respect to them have been great. When phoning to ask about them, the staff are only too willing to keep me informed about their general health and daily activities. In this hard time with Covid, the staff are doing an excellent job
looking after both of them.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your kind words, I will share your feedback with the staff team. Regards
Pauline Perratt.


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Review from J M (Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been here for five years and with support from the team, I will be moving into my own flat in the next few months.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your kind words and we wish you all the best when you move into your own flat. Regards


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Review from Irene M (Daughter of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Glebe House for almost six years. During this period, all her requirements have been met. It has been a difficult year for all involved, and the staff have exceeded all expectations in their care and attention.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your kind words, and I will pass your comments on to the team.


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Review from D L (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience at Glebe is mostly very positive. The staff, who are very caring and friendly, have helped me through bad periods in my life. The change over in management and staff throughout the years is in my view unacceptable. We need a good manager who is prepared to stay for a good period of time
so that they are able to make positive changes at Glebe.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your review. Yes, it has been a difficult year for everyone, and I am proud of the whole team for their dedication to our residents.


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Review from M P (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Some staff don't get the recognition they deserve. Some go above and beyond their jobs to make sure residents are cared for to the best of their ability and beyond, that is my opinion. They should be praised not slated for the care and attention during the Coronavirus, trying to keep the home open,
clean and cared for residents at a vulnerable time.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your review. I will share your feedback with the team.


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Review from K G (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel safe and secure and feel the staff look after me very well.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your kind words, and I will pass feedback to the team.


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Review from B P (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the care here.

Reply from Pauline Perratt, Manager at Glebe House Care Home

Thank you for your review, and I am pleased that you are happy with the care delivery.


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Glebe House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Glebe House Care Home is calculated as follows: ( (112 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 129 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jul 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

We welcome enquiries to our care home.


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Glebe House Care Home

What types of Care is Glebe House Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glebe House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glebe House Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Glebe House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glebe House Care Home to the centre of Ayr?

13.0 mile(s) as the crow flies, distance by road may be significantly further.