Glebe House Care Home

Cumnock Road, Dalmellington, Ayr KA6 7PS
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9.9 24 Reviews
  • Glebe House Care Home, Ayr
Glebe House provides personalised nursing and residential care packages for a range of healthcare complications, while also specialising in treating people with brain-related injuries.

As a Grade 5 Listed Home the service takes regulatory requirements very seriously, while looking to maintain a friendly and welcoming outlook at all times in which provision is versatile and up to modern care sector standards.

Staff are skilled is dealing with challenging behaviours, understanding how to achieve a stress-free residence to ensure good peace of mind and a pleasing daily itinerary.

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Care Provided by Glebe House Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Shirley Johnson (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Glebe House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Glebe House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Spacious car parking


Glebe House Care Home Reviews (24)

Total of 24, showing 21-24
9.9

Glebe House Care Home has a Review Score of 9.9 (9.853) out of 10, based on 11 reviews in the last 2 years. Over all time Glebe House Care Home has 24 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 1

Date Published

24
2
6
11
13

Review from Tracey B (Daughter of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad are both residents in The Glebe and I have nothing but praise for the care and dedication the staff provides for them. Ideally, neither of them would need to be in a care home and I would be able to look after them. However, I truly believe trusting the staff in The Glebe with my loved
ones is the next best thing. Over the last few years, I have witnessed a lot of changes, some good, some not so good. However, I am delighted with the recent Management change and am excited to see the new changes which they will put in place. I visit my parents every weekend and have become a part of the fixtures and fittings at weekends which has allowed me to watch all the extra behind-the-scenes work the staff do which goes over and above what is expected from them. This applies from the management to the carers to the domestic and kitchen staff. Thank you all for looking after my loved ones like they are your own. It doesn't go unnoticed... especially during lockdown.

Reply from Kathleen Strachan, Regional Manager at Glebe House Care Home

Thank you very much for this kind review. It is greatly appreciated and your comments will be shared with all the team.


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Review from Lynne S (Daughter of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always had a good relationship with the staff at the Glebe and this has only increased since the recent changes in management. With the lockdown, it’s been hard not being able to have my regular visits however the staff keep me fully informed and in fact have lately started putting photos of
the residents' activities on Facebook which is a great way to keep the families and friends up to date. They encourage my mum’s independence and involve her as much as possible. They have that personal and professional touch and can recognise any subtle changes to her demeanour which is a comfort to her family. I have seen good changes over the last year or so and I am confident that this will continue. I think of the Glebe as part of my family and have no issue trusting them with mine.

Reply from Kathleen Strachan, Regional Manager at Glebe House Care Home

Thank you for this review. It is greatly appreciated and will be shared with all the team.


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Review from R S (Wife of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband was there for a few weeks. I have to say that individual members of staff seemed very nice and kind. My husband was becoming increasingly violent when he was admitted to the home. During the short time he was there he assaulted several other residents, seemingly without the assaults ever
being witnessed by any member of staff. I would just be contacted by phone and told that the staff had heard a scream or similar. Worryingly, the first two assaults took place when he was supposedly self-isolating in his room during the first two weeks of his stay due to the potential Covid-19 risk. Although I was very worried about him being placed in isolation, the reality is that he must have been mixing unsupervised with other residents during this time. This raises concerns for me about the level of care and supervision being offered. I had a number of other concerns about the home which I raised with the manager and the care inspectorate.

Reply from Kathleen Strachan, Regional Manager at Glebe House Care Home

I am very sorry to hear that this was your experience of Glebe House and it is not that standard that we wish to achieve. Please be assured that this will be looked in to and we will respond to you individually.


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Review from I W (Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 58 years old and have been here in the home since December 2015 due to ill health. On the 22nd of October, I am moving to supported living. During my time here I have been treated with respect and dignity at all times. I will miss the feeling of belonging and will be sorry to leave. I couldn't
rate this place highly enough.

Reply from Kathleen Strachan, Regional Manager at Glebe House Care Home

Thank you for your feedback which is greatly appreciated. This will be shared with all the team. Best wishes in your new accommodation.


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Glebe House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Glebe House Care Home is calculated as follows: ( (112 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 129 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jul 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

We welcome enquiries to our care home.


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