Cumbrae Lodge Care Home

Castlepark Road, Irvine KA12 8SZ
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9.3 19 Reviews
  • Cumbrae Lodge Care Home, Irvine
Cumbrae Lodge Care Home is located in Irvine not too far from the coastline and town centre.

The North Ayrshire home offers various levels of care from residential for those who just need a helping hand with everyday living, to more complex palliative care. All care is provided on a personalised basis depending on the individual.

The home has six units with several communal areas for people to spend time with friends and family, or pursue hobbies. Bedrooms can be decorated to suit individual tastes and the home welcomes people to bring in their own furniture to make the rooms more homely.

Outdoors there is a secure garden where residents can relax in peace and quiet.

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Care Provided by Cumbrae Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lee Gove (Home Manager)
  • Admission Criteria
    • Admissions through Health Board only
    • Ages 65+
  • Room Information
    • Single Rooms (78)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Cumbrae Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cumbrae Lodge Care Home Reviews (19)

9.3

Cumbrae Lodge Care Home has a Review Score of 9.3 (9.260) out of 10, based on 8 reviews in the last 2 years. Over all time Cumbrae Lodge Care Home has 19 reviews.

Overall Experience

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Review from Patsy Y (Regular Volunteer) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident of Cumbrae Lodge Care Home for a year ending 2023. His care was exemplary. The staff were absolutely brilliant so caring, they did everything they could to make his time so caring, I cannot fault anything. Cumbrae Lodge is fantastic they supported me so much, it was like a
home from home. They always made me welcome, in fact I still visit twice a week because they made me feel so welcome. Sadly I have no family local, so the manager and staff are a lifeline.

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Review from Mary N (Brother of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and our family are so happy with the care and help our family member receives. We have noticed how well he is looking, and the staff and management are very easy to approach. We are so grateful that a placement came up when it did.

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Review from Jack W (Son-in-law of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father in law has come to Cumbrae Lodge Care Home we have been so happy with his care and well being. It's a credit to all your staff in the Kyle suite. Always a warm welcome when entering or leaving the home that leads me to believe that all staff in your home are a credit to Cumbrae Lodge.

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Review from L B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean and tidy at all times all staff are very welcoming and friendly. There is great choice of good food and activities. My family member is always well presented and clean his bedroom is kept very tidy.

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Review from Susan C (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cumbrae Lodge is a marvellous care home. From entering the building you are very aware of the friendly, happy atmosphere. Everyone you pass says hello and is friendly and welcoming. The staff caring for the residents know them all very well and all their little ways. They keep you fully up to date with
how my Dad has been and always seem to enjoy friendly chats with everyone in the room. The care home is always spotless and the bedrooms are cosy and inviting. There always seems to be loads of activities for the residents to take part in and enjoy. There are lovely gardens to enjoy when the weather is good. The manager is friendly and always has time for a chat and answers any questions I may have. The laundry, housekeeping and kitchen staff all do a great job. The happy atmosphere is all over the care home and really does make it a home from home.

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Review from Jean D (Wife of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Cumbrae Lodge Care Home for three and a half years now and I am very happy with the care he has been receiving. All the care staff, activities team and management are really friendly and work hard to look after the residents. I have no hesitation in recommending Cumbrae
Lodge to anyone looking for a care home for a family member.

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Review from D S (Brother of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is now on his second week in Cumbrae Lodge Care Home and we are both very happy with all the staff and the care that he is receiving. A happy brother makes all his family very happy.

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Review from Violet W (Daughter of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s paramount to me that my mum receives love and respect and care, and I feel she gets this in Cumbrae Lodge. I have a very good relationship with carers and management and we have a good understanding. I find everyone approachable and helpful in all aspects. The activity team are absolutely fabulous
and goes beyond their jobs, the entertainment is really good and take great time to involve, invite and inform the families of all their activities and events. We are all made most welcome and thoroughly enjoy these events.

Reply from Harriet Sharland, Marketing Assistant at Cumbrae Lodge Care Home

Thank you so much for your kind words and positive review! We're thrilled to hear that your mother is enjoying her time at our care home. We strive to create a warm and welcoming environment for all our residents at Cumbrae Lodge Care Home.


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Review from Lesley C (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care that has been shown to my dad. The carers are very caring and listen to any concerns we have.
We are also very happy to hear that a particular member of staff has been appointed manager as she is an asset to the home.

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Review from Jean S (Wife of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Cumbrae Lodge Care Home since September 2019. His care is second to none. I know he is safe and so well looked after by the dedicated staff, and that helps me a lot. It's so easy to keep in touch, and nothing is too much trouble. The Facebook page is wonderful and really
keeps you in touch with what's going on, and it's great to see everyone having a good time. It's lovely to see all the smiling faces. I'm so grateful to all the staff for the way they make the residents feel special.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Jean, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Margaret R (Wife of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been in the shielding group since March 2020 I had not seen my husband so was very concerned, as his initial treatment was atrocious. A change of management, along with some staff has made such a difference. I am able to speak to him by phone now and even had a face to face visit - 2m distance
- he looked very well, happy, content. The staff nurse (new) and carer workers are doing a great job now.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Margaret, for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Isobel D (Wife of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Cumbrae Lodge now for some years and I have never had cause to worry about any aspect of his provision.
The surroundings are lovely, warm and inviting and the decor is kept spotless and modern.
Staff are angels - every one of them and they are always so friendly, welcoming
and informative.
It is sad that my husband could no longer be cared for at home but I could not have asked for a better alternative.
I would give Cumbrae Lodge the highest accolade and have no hesitation in saying it has to be one of the best!
Well done everyone and a massive thank you from my daughter and me.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Isobel, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Alexander R (Husband of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my wife receives at Cumbrae Lodge Care Home has been excellent in the past year, considering the very challenging circumstances the staff have faced this year. My wife is always clean and well presented, and any issues flagged up to myself. Given the lack of visiting over the past
year, understandably, I would suggest more written communication from management.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Alexander, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Mairi G (Daughter of Resident) published on 11 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became poorly very quickly and we were totally unprepared. The care and support given at Cumbrae Lodge have been above and beyond. Have visited Dad regularly and always find the staff with a smile on their face and never a raised voice. I am kept up to date with all health issues concerning Dad.
So pleased Dad got into Cumbrae Lodge as we know he is being well looked after.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Mairi, for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Jane T (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with how my father is doing in this lovely home. He seems very happy and well cared for. The staff/carers and managers are wonderful, nothing is ever too much trouble for them. Fantastic work being done in this home and many thanks from a residents daughter.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Jane, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from Joan (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff on Islay unit are so kind and respectful to Mum - we can tell that she has a real affection for them. They know exactly how to humour her if she's in a mood and she's quickly smiling again. She always looks clean and her bedroom is spotless. The team give us regular updates and are very welcoming
when we visit. As anyone who has cared for someone with dementia knows, you need endless patience and compassion and the team at Islay demonstrate that in abundance. We are so grateful to them.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you, Joan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cumbrae Lodge Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from N O (Wife of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had no problems with this care home. A bit dated but the staff in Kyle unit are amazing.

Reply from Olivia Shields, Marketing Assistant at Cumbrae Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from W H (Wife of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family visit my husband regularly in Cumbrae Lodge. The care receives is excellent. The staff dedicated and nothing is too much trouble for anyone from the management down. I couldn't recommend this care home highly enough.

Reply from Ronnie Cavanagh, Marketing at Cumbrae Lodge Care Home

Thank you for letting us know how we are doing at Cumbrae Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Robert M C (Son of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from acute vascular dementia and is subject to constant shouting and declaiming. She has been 'exited' from 6 nursing and 1 residential home. We were in despair until she moved to Cumbrae Lodge. That was 6 months ago. Her treatment in the Jura Wing has been the best she has ever received;
the staff, without exception, have been paragons of patience and kindness.

Reply from Ronnie Cavanagh, Marketing at Cumbrae Lodge Care Home

Thank you, Robert, for your comments about your recent experience at Cumbrae Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.3 (9.260)

Overview of Review Score

The Review Score of 9.3 (9.260) out of 10 for Cumbrae Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Cumbrae Lodge Care Home is calculated as follows: ( (90 Excellents x 5) + (5 Goods x 4) ) ÷ 95 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.313 Points relating to the number of positive Reviews for Cumbrae Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 8 Positive Reviews ÷ 15.6 = 0.513

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 21 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Top 20 Large Care Home Groups 2025

Recipient: Four Seasons Health Care Group

Date: Friday 31 Jan 2025 More details

Feefo Trusted Service Award 2023

Recipient: Four Seasons Health Care Group

Date: Wednesday 01 Mar 2023 More details

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Frequently Asked Questions about Cumbrae Lodge Care Home

What types of Care is Cumbrae Lodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cumbrae Lodge Care Home provide?

Palliative Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Cumbrae Lodge Care Home have?

There are 78 Single Rooms.

What are the Facilities & Services at Cumbrae Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Cumbrae Lodge Care Home to the centre of Irvine?

1.2 mile(s) as the crow flies, distance by road may be significantly further.