Fullarton Care Home

Ayr Road, Irvine KA12 8DF
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9.5 56 Reviews
  • Fullarton Care Home, Irvine
Fullarton Care Home, situated in the lovely town centre of Irvine, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Fullarton offers many comfortable areas for residents to relax, unwind and socialise. After undergoing a refurbishment in late 2021, the home had many communal areas modernised and decorated to enhance the daily life of every resident.

The catering team at Fullarton understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home also boasts a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Fullarton likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Fullarton, the team encourages residents to take an active role in the Irvine community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Fullarton.

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Care Provided by Fullarton Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lottie Beaumont (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Kitchenette
  • Wheelchair Access

Fullarton Care Home Reviews (56)

Total of 56, showing 1-20
9.5

Fullarton Care Home has a Review Score of 9.5 (9.484) out of 10, based on 12 reviews in the last 2 years. Over all time Fullarton Care Home has 56 reviews.

Overall Experience

  • 36
  • 15
  • 4
  • 0
  • 1

Date Published

56
3
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12
44

Review from Catherine D (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the quality of care and attention provided to my mum. The staff are warm and approachable. The facilities were clean and maintained. The communal space is lovely and offers the opportunity to have a cup of tea with your loved ones.
Overall, the nursing home provides an excellent
balance of professional care and homely atmosphere. I would highly recommend it to anyone looking for a safe, caring environment for their loved ones.

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Review from S B (Son of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home staff are genuine in their care for father in a very difficult stage of life. Can never be excellent in a lot of categories as you need more staff. Could do with painting to to keep property fresh. Although father refuses to eat food it looks excellent. The staff cooperate well together and seem
well managed.

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Review from David F (Power of Attorney of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fullarton Care Home is a very happy welcoming environment. The staff are very caring and approachable. The trained nurses are giving first-rate care to the residents. The care staff are attentive and always available to help. The office staff are always happy to help with advice. The housekeeping is
excellent and cleanliness is very high. I would highly recommend this excellent care home.

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Review from Sandra J (Niece of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With what is a sad, difficult time, I would say it has been made easier by the staff. Overall, I am pleased with all staff who I find approachable and helpful. Cleanliness is great.
Activities good.

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Review from N B (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has memory problems. Staff and management are always available to keep us informed, whether it be health issues, activities or day-to-day happenings.
Staff are always very friendly and very caring when looking after residents.

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Review from K D (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive, happy with all aspects of care.
The staff are very caring and approachable.
Communication is excellent.

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Review from J A (Friend of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit my dear, close friend of forty years. Over the years I have visited several nursing homes and have found my weekly visits to Fullarton Care Home to be more than satisfactory. My friend appears to be happy and well cared for.

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Review from Carole T (Daughter of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been here 5 weeks and is settled and happy my experience with staff has been great, good communication.
Mum is shown care, respect and dignity.

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Review from William S (Son-in-law of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who is now 100, has had full care with friendly staff who keep the family up to date with all that is happening. They have patience when needed and carry out all of their duties to a high standard. When visiting, always have time for us too with updates as to how she is doing.

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Review from W H (Son-in-law of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had a fall and lay on the floor for eight house waiting for an ambulance. During these hours, she had at least one carer at her side keeping her calm and immobile. The dedication that day for her was second to none.

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Review from I A (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for over a year now, he is very content and happy. The staff have a joke with him and keep him upbeat. He enjoys the food greatly.

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Review from Fiona G (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fullarton Care Home since March 2023. We were both very anxious about her moving into a care home but every member of staff has made my mum and me feel very welcome and helped her settle in quickly.
I visited several care homes before we settled on Fullarton as we were
impressed with the facilities and the overall feeling of the home where it is clean, bright and has a friendly and calm atmosphere whenever I visit.
The staff are exceptional throughout Fullarton, showing a high level of professionalism and care for every resident and their families while being friendly and kind. My mum loves the activities which are planned and prepared throughout the week from the entertainers visiting to gardening and going for trips in the minibus (apparently the banter is great and they bring cake)!
We were visiting relatives today where my mum was full of praise for her new home, the staff and the food.

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Review from A Q (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Fullerton Care Home. The staff are all exceptional and care for the patients with such kindness. It's kept spotless and the facilities are great. My family visit with young children and they get to use a small sitting room.

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Review from C S (Wife of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home in Irvine!

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Review from Margaret W (Wife of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Fullarton on 24th July 2022. He has quite advanced dementia. I was exceptionally nervous and distressed at the thought of him going into care. He has been welcomed into his new home by all the staff team and seems to be setting down well. I feel a great sense of relief because he
is now in a safe place. I am so grateful to all the staff team for the outstanding support they consistently give to my husband. Everyone I have come into contact with has been very kind but also professional. They inspire confidence.

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Review from C C (Wife of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is lovely and the staff are friendly and helpful and have my husband's needs catered for - physically and emotionally.

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Review from Sheila A (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy for my mum to be at Fullarton Care Home. I have found that during the difficult past two years of Covid, Fullarton has kept my mum and other residents as safe as was possible for them.

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Review from Susan R (Daughter of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff go above and beyond for residents, especially in the current situation with Covid. Communicate regularly with updates on my mother, who has not looked as well for a few years. I would recommend this care home and indeed have mentioned the care (which is fantastic) to many friends and relatives.
Big shout out to all staff, especially the well-being.

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Review from J B (Son of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted as a resident on 10/02/22. We are extremely happy with her surroundings and level of care. Beautifully maintained and a high level of Covid precautions are in place and also one everyone adhered to. The staff are friendly, helpful and courteous I am so much more relaxed now that
mum is living so well and being so well looked after.

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Review from Lex R (Son of Resident) published on 12 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the whole experience extremely helpful and easy to deal with due to the care and understanding of the staff. The transition from living alone and lonely for my father has been a great comfort for all the family. As a family, we are more than happy with all the care provided and feel very
confident the right decision to put my father in the hands of the professionals. We thank them for their help.

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Current Review Score: 9.5 (9.484)

Overview of Review Score

The Review Score of 9.5 (9.484) out of 10 for Fullarton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Fullarton Care Home is calculated as follows: ( (117 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.667 Points relating to the number of positive Reviews for Fullarton Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 12 Positive Reviews ÷ 18 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 Oct 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Charlotte

Charlotte Beaumont

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


‘Being empathetic, being present for those that require assistance, being compassionate, helpful, trustworthy and considerate.”


As a Registered Nurse, Charlotte has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since 2004, Charlotte closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Charlotte remarked:


“Being able to ensure that Residents receive the very best care”


Charlotte has also achieved much outside of work, she raised £2500 for Scottish Autism, running the Great North Run for her son Noah.
Outside of work Charlotte enjoys travelling, especially on her Florida holidays with her partner and 3 children.


If you would like to find out more about Fullarton, Charlotte would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Fullarton Care Home

What types of Care is Fullarton Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fullarton Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Fullarton Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Fullarton Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café & Residents Kitchenette are some of the Facilities & Services.

How far is Fullarton Care Home to the centre of Irvine?

0.5 mile(s) as the crow flies, distance by road may be significantly further.