Anytime except protected meal times 8.30-10AM 12-1PM and 4-6PM
Free on site parking
Three Towns Care Home has a Review Score of 9.8 (9.809) out of 10, based on 19 reviews in the last 2 years. Over all time Three Towns Care Home has 45 reviews.
Review from Jeanie M (Resident) published on 1 March 2018
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Review from C G (Daughter of Resident) published on 31 January 2018
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Review from J C (Daughter of Resident) published on 9 September 2016
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Reply from Nicola Rae, Service Manager at Three Towns Care Home
Thanks Jennifer for your kind words. We are reviewing our activities programme currently and we are continually striving to improve our wonderful home here at Three Towns.
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Review from Susan N (Sister of Resident) published on 8 September 2016
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Reply from Nicola Rae, Service Manager at Three Towns Care Home
Thanks for your kind words Susan.
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Review from Martha C (Wife of Resident) published on 7 September 2016
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Reply from Nicola Rae, Service Manager at Three Towns Care Home
Thanks Martha for your kind words, we are pleased your husband is happy at Three Towns.
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The Review Score of 9.8 (9.809) out of 10 for Three Towns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.809 for Three Towns Care Home is calculated as follows: ( (185 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 225 Ratings = 4.809
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Three Towns Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Oct 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Joined: 2017
Alison is a Registered Mental Health Nurse with a BSC in Adult nursing. She has a wealth of knowledge together with many years of experience in the independent sector caring for the elderly and people with dementia.