Creggan Bahn Court

2 Seafield Road, Ayr KA7 4AA
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9.9 26 Reviews
  • Creggan Bahn Court, Ayr
Located in a residential area in Ayr, Scotland, Creggan Bahn Court offers residential and nursing care for up to 58 residents.

There are 58 rooms located across the home, with 2 dedicated to couples who wish to reside together. All rooms have en suite facilities and some with wash rooms, and all are spacious and welcoming, with residents free to personalise their rooms to help them feel at home. The home also offers a living area and a spacious dining area, as well as a great garden space.

Care is always person-centred and delivered by a team of care professionals who focus on respect and dignity alongside meeting each residents' care needs.

Care Provided by Creggan Bahn Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Baxter-Hendren (Nurse Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Creggan Bahn Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,502
    • Self-Funded Residential Dementia Care from £1,502
    • Self-Funded Nursing Care from £1,744
  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.


  • (these prices are only a guideline, please contact Creggan Bahn Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 26, showing 1-20
9.9

Creggan Bahn Court has a Review Score of 9.9 (9.856) out of 10, based on 18 reviews in the last 2 years. Over all time Creggan Bahn Court has 26 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The standard of palliative care at Creggan Bahn is excellent. My mother's needs were anticipated and addressed by the in-house nurses without having to wait for district nurses to arrive. The basic nursing care provided by carers was second to none allowing my mother to have a peaceful and dignified
death. I can't thank staff enough.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave this wonderful feedback. I will share this with our team.


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Overall Experience  Overall Experience 5.0 out of 5

Very well looked after, had a very big operation on bowel in September. Spent three weeks at Creggan Bahn. My husband has been there for nearly two years.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave this lovely review about Creggan Bahn Court. We are glad that we could support you through a difficult time, and delighted that your stay with us helped you back to good health! We look forward to thanking you in person during your regular visits to see your husband.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Creggan Bahn Court for 17 months. He is very well cared for and is happy with his care. One area of improvement would be to stimulate dad more. He loves doing crosswords, playing cards and watching football and cricket on TV. Unfortunately, he no longer does his Herald crossword or
read his daily newspaper. It would be great if he could spend more time with able residents.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to leave feedback. We have a varied lifestyle programme each day and all residents are offered the opportunity to participate. We continually obtain feedback on our lifestyle provision through our resident meetings, care reviews and resident of the day process to ensure that our lifestyle programme is tailored to meet the residents' needs and preferences. We can revisit with your father to try and identify if there is anything else that he would like to see on our weekly lifestyle planner.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Creggan Bahn Court around 3 years ago and very sadly passed away last month. Mum had always very much valued her independence so after a series of falls, hospital stays and becoming wheelchair bound, it was tough for her to give up this independence for full time care. It definitely
took time and a few bumps in the road to adjust to a new life dependent on others for just about every basic need. But the care mum received was excellent. However I am almost lost for words to describe just how exceptional the nursing staff were towards the end of mum's life. They made sure mum was always pain free and at the end peaceful and very comfortable. I'm sure most people - as indeed I - had rarely thought about what 'end of life' actually means. All I can say is, you want the kind of experience, expertise and loving care this nursing team devote to you at the end. Their support of us as a family and the care, tenderness and concern for my mum still brings a lump to my throat.

Reply from Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court

Thank you for taking the time to review our service and providing this wonderful feedback. It was a pleasure and a privilege caring for mother.


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Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Creggan Bahn Court in November 2023 and I have been so impressed with the level of communication, care, and compassion our family has received from our first inquiry until now. My Mum sadly passed away in February and the staff were absolutely phenomenal in the way they cared for
us as a family but especially the care and empathy shown to my Dad. It was a huge comfort to my sister and me that we knew he had support, care, and people to talk to in the home. Also, the level of care for my mum, who was quite unwell and bed-bound after she arrived, was fantastic in the short time she was there. Since then my Dad has settled well and enjoys activities, especially playing dominoes with other residents in the evening and getting out on the rickshaw bike along the seafront. The food is good and all the staff have been so welcoming, friendly, approachable, and professional. Thank you so much for all the care you have given us. I would highly recommend this care home.

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Overall Experience  Overall Experience 5.0 out of 5

Of course, there are niggles here and there.
These should not diminish the exceptionally high standards overall.
The "House matron" alone is juggling general balls in the air at one time all day effortlessly.
I hope my impression is not alone.
I think clients, visitors, and staff seem to echo
my views expressed.

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Overall Experience  Overall Experience 5.0 out of 5

I love Creggan Bahn Court. From my very first enquiry to the present day, I am continually impressed by the quality of the nursing care that my mum receives. All the staff, from the top to the bottom, are very friendly and supportive and nothing is too much trouble. They know all their residents and
their families well and strive to meet all their needs and requirements. In my opinion, because of the excellent nursing care, I feel that my mother's general health has greatly improved since she became a resident here. Thank you all for your wonderful care and service.

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Overall Experience  Overall Experience 4.0 out of 5

Our friend became a resident at Creggan Bahn in January this year. This has been a very difficult time for us all. All staff have been very kind and supportive to us as a family. Any issues have been dealt with immediately.
Creggan Bahn certainly aims to make you feel relaxed and that this is a home-from-home.
We feel we have made the right decision to have our dear friend a resident here.
We can only express our grateful thanks to all.

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Overall Experience  Overall Experience 5.0 out of 5

My mum and dad came to stay in Creggan Bahn in November and sadly my mum passed away in February. Even though she was only there for a short time the staff really got to know her and her care was of the highest standard. The care she received at the end of her life and the care and empathy shown to
us as a family, particularly my dad, both at the time and subsequently has been exemplary. Creggan Bahn staff do not treat their residents as merely residents and this is a place where the ethos from the top down is definitely putting the care into care home. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

I am completing this review as POA for a resident who has been a resident since October 2023. I am very impressed with her care throughout this period and the friendly atmosphere always evident on our frequent visits. She is being very well looked after in a delightful, comfortable environment which
is what is required.

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Overall Experience  Overall Experience 5.0 out of 5

The overall experience for my sister in Creggan Bahn Court is excellent. The ambience of the home and the genuine care of all the staff could not be better.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care around the time of the death of my mother-in-law. All staff showed exemplary care of her and her husband, and were sensitive and supportive of them and the close family. This extended to taking the trouble to ensure my wife had food and drink in the middle of the night, initially contacting
the funeral directors, and explaining all processes and procedures carefully, calmly and respectfully, in advance of anything being done. The staff managed to combine complete professionalism with a genuine emotional empathy, and were friendly and supportive throughout. This is a great tribute to the ethos, training and culture of the care home.

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Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all members of staff at Creggan Bahn Nursing Home for the amazing care, compassion, kindness and friendship they gave my relatives and all the family over the last 11 years. The dedication and love they showed Mum and Dad shone through on every visit and will always be remembered
and appreciated.

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Overall Experience  Overall Experience 4.0 out of 5

Generally positive experience on a visit.
Always helpful to residents.
Staff seem motivated and positive.
Staffing seems a challenge.

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Overall Experience  Overall Experience 5.0 out of 5

Creggan Bahn Court is a caring, luxurious environment for my family member. It offers stimulating activities when residents are able to take part. All staff are caring and approachable and try their best.
The food is well presented and prepared, offering assistance if required.
The environment is
clean and warm. I would highly recommend it to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

A very well run home, allowing me peace of mind. I totally trust them with the care of my mother. The environment is luxe whilst also being practical, a special place run by special people.
The management is sound and the team work well together, establishing good relations with the residents. There
is good transparency and good comms with the family.

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Overall Experience  Overall Experience 5.0 out of 5

Father in need of much nursing care. Nursing staff and Care staff have all been just terrific - on the ball, caring, empathetic, encouraging and communicative to Dad and to the family. He says that they are "his superb team" and he's not wrong!
Splendid ambience, and fabulous food. Staff are thoroughly
wonderful, somehow remembering who we all are, and nothing ever seems to be too much trouble.
A thoroughly lovely place, and people.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely home surrounded by lovely carers and nursing staff. Very high standard of food and you can request a special meal. Nothing is a bother, just ask. How about a run to a seaside town with your afternoon tea included?
The grounds are wonderful just to wander about and gardening classes are held
to plant primroses. Pansy and Viola etc. Very peaceful and you always enjoy a lovely welcome from the staff with each visit.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has had a really good time at Creggan Bahn. She enjoyed all of the activities over Christmas and New Year, although even she had had enough singing. The staff look after her so well; there is a clear rapport between her and all those looking after her. The nursing staff are so helpful in looking
after her, and the kitchen provides her with a very specific diet.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all departments. Nursing, caring, catering and activities. Also, if my cousin needs anything fitted or moved in his room the maintenance person is always eager to help. Could be doing with more staff to ease the pressure on the existing staff. My cousin is well cared for which
eases the family's mind. Thank you.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Creggan Bahn Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Creggan Bahn Court is calculated as follows: ( (182 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 209 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Creggan Bahn Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 31 Mar 2023

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Samantha

Samantha Baxter-Hendren

Job Title: Home Manager

Hello, my name is Samantha and I am the Home Manager at Creggan Bahn. I'm a registered general adult nurse with 16 years experience. I have worked at Creggan Bahn Court for almost a total fo 10 years and I'm passionate in leading the service to achieve exceptional standards for the people living and working with us.


Frequently Asked Questions about Creggan Bahn Court

What types of Care is Creggan Bahn Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Creggan Bahn Court provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Creggan Bahn Court have?

There are 58 Single Rooms.

What are the Facilities & Services at Creggan Bahn Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Creggan Bahn Court to the centre of Ayr?

0.9 mile(s) as the crow flies, distance by road may be significantly further.