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Creggan Bahn Court has a Review Score of 9.9 (9.856) out of 10, based on 18 reviews in the last 2 years. Over all time Creggan Bahn Court has 26 reviews.
Review from J B (Resident) assisted by family/friend published on 24 January 2023
Submitted via Postal Card •
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Review from R D (Daughter of Resident) published on 23 January 2023
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Review from A C (Son of Resident) published on 3 January 2023
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Review from K N (Wife of Resident) published on 14 December 2022
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Review from Louise D (Daughter of Resident) published on 12 December 2022
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Review from Lynn C (Daughter of Resident) published on 5 September 2022
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The Review Score of 9.9 (9.856) out of 10 for Creggan Bahn Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Creggan Bahn Court is calculated as follows: ( (182 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 209 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Creggan Bahn Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Mar 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Hello, my name is Samantha and I am the Home Manager at Creggan Bahn. I'm a registered general adult nurse with 16 years experience. I have worked at Creggan Bahn Court for almost a total fo 10 years and I'm passionate in leading the service to achieve exceptional standards for the people living and working with us.