Fairknowe House Care Home

3 Cargill Road, Maybole KA19 8AF
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7.5 8 Reviews
  • Fairknowe House Care Home, Maybole

Care Provided by Fairknowe House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah MacAskill (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Fairknowe House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
  • Prices do not include hairdressing or podiatry services


  • (these prices are only a guideline, please contact Fairknowe House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fairknowe House Care Home Reviews (8)

7.5

Fairknowe House Care Home has a Review Score of 7.5 (7.486) out of 10, based on 3 reviews in the last 2 years. Over all time Fairknowe House Care Home has 8 reviews.

Overall Experience

  • 5
  • 2
  • 1
  • 0
  • 0

Date Published

8
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5
Overall Experience  Overall Experience 4.0 out of 5

On arrival at Fairknowe, things seemed very busy with the gardens being maintained, which meant parking was fairly limited. Once inside, the staff were very polite and approachable, and the manager had tried to update me on my mother's progress since I was last there. All in all, I am very happy with
what I experienced and more importantly, my mother is happy at Fairknowe.

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Overall Experience  Overall Experience 3.0 out of 5

Relatively small size and number of residents lens to a friendly, family atmosphere. The staff know their residents. The food served looks appealing and well-planned. Good activities are planned for residents, and all the staff are friendly, approachable and communicative. Often difficult to get an
answer on the phone. The Resident's lounge is not a good place to meet the family, often loud TV or residents speaking loudly to themselves. No seating for visitors.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Fairknowe House for a year prior to that she lived with us (she has Alzheimer's Dementia) for 5 years. Mum is so happy content and calm I often wonder if I should have made the difficult decision for her to live at Fairknowe House sooner. Anytime we visit (and we don't give prior notice)
she is clean, smiling, well dressed, and her room is spotless as is the rest of the Care Home.

Reply from Lorraine Douglas, Home Manager at Fairknowe House Care Home

Thank you for your lovely review of our happy home, I am delighted that your mum has settled in well and is happy with our services as we continue to strive towards continuing to provide excellence in the care we provide, your comments are very much appreciated. Kind regards


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Overall Experience  Overall Experience 4.0 out of 5

Overall care, very happy with. However, Mum still has only one hearing aid. Her left one was lost a few weeks ago. Have been continually asking for the hairdresser to do her hair on a regular basis but so far no joy!
Telephones are an issue, particularly for relatives who cannot visit on a regular
basis. Telephones need to be working!

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff more highly for the way in which the residents are cared for and the respect they are shown.
The excellent facilities and special events which are made available for all to see are a bonus.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the Fairknowe House Care Home in March this year. She has settled in quickly which in my opinion is due to the excellent care and attention she receives daily by the staff. I've seen a very positive improvement in her overall in the short time she has been a resident. The staff
have various activities etc. Even styling Mums haor in the mornings even though they are very busy. The staff at Fairknowe are wonderful.

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Overall Experience  Overall Experience 5.0 out of 5

I find all the staff very helpful and they keep the residents all occupied every day. I am extremely happy with the care my friend receives from all the staff also it’s a very pleasant home to enter, always a friendly face and it is extremely clean.

Reply from Katrina thomson, Care Home Manager at Fairknowe House Care Home

Hi Sandra, thank you for your positive and encouraging review of Fairknowe House.


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Overall Experience  Overall Experience 5.0 out of 5

When my Dad took up residence at Fairknowe Care Home he was a medically ill, underweight and confused man. I am really pleased that he has improved during his time in Fairknowe and is now quite content, comfortable, well cared for and relatively healthy for his age. All the Fairknowe staff are friendly
and caring and they make an effort to get to know all the residents and their families personally. My Dad also enjoys the food at Fairknowe.

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Current Review Score: 7.5 (7.486)

Overview of Review Score

The Review Score of 7.5 (7.486) out of 10 for Fairknowe House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.111 for Fairknowe House Care Home is calculated as follows: ( (10 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 36 Ratings = 4.111

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for Fairknowe House Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Nov 2024

How well do we support people's wellbeing? Weak

(2)

How good is our leadership? Weak

(2)

How good is our staff team? Weak

(2)

How good is our setting? Weak

(2)

How well is care and support planned? Weak

(2)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Fairknowe House Care Home

What types of Care is Fairknowe House Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairknowe House Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Fairknowe House Care Home have?

There are 26 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Fairknowe House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairknowe House Care Home to the centre of Maybole?

0.2 mile(s) as the crow flies, distance by road may be significantly further.