Lunan Court Care Home

Albert Street, Arbroath DD11 1RA
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9.8 63 Reviews
  • Lunan Court Care Home, Arbroath
Found in the beautiful coastal town of Arbroath, Lunan Court care home offers personalised nursing and nursing dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and summer house perfect for activities. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lunan Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lunan Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lunan Court, so the team is dedicated to supporting residents in building strong relationships in the Arbroath neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Lunan Court to provide the kindest care possible to all residents.

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Care Provided by Lunan Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Honor Campbell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2000

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Lunan Court Care Home Reviews (63)

Total of 63, showing 1-20
9.8

Lunan Court Care Home has a Review Score of 9.8 (9.788) out of 10, based on 13 reviews in the last 2 years. Over all time Lunan Court Care Home has 63 reviews.

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Review from I B (Son of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only a resident for just over two weeks. In that time I cannot praise the staff enough for their care and professionalism in a difficult time. They were respectful and dignified at all times. Thank you all for your kindness and support.

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Review from L S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After weeks of searching for a care home for my dad Lunan Court was the second one we visited that day. We were met by the friendly receptionist and had a pleasant chat then was shown around by one of the staff who instantly made us feel welcome and answered any questions we had she was the perfect
person to show us around and assured my brother and myself that dad would be well looked after.
The day of his admittance I called that evening and got one of the staff members and she put our minds at ease and even let us talk to him on the phone to make sure he was doing ok.
Unfortunately, my husband and myself came to visit my dad on Sunday the 22nd of December for the 1st time since he was in and were met at the door by a rude member of staff who gave a sharp answer when I asked a genuine question. I will put that down to a bad day. Otherwise, everything else has been great.

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Review from E F (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Lunan Court Care Home for 3 and half years. From the minute we arrived, we were given a lovely warm welcome and that warmth has grown over time. The staff go over and above in their care and kindness of all residents and they are treated with the most utmost respect and
dignity. There is a family feel to the place between staff and residents but also between staff members.

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Review from B B (Son of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention are excellent. Staff very friendly, good atmosphere, outings are great for my mother as she enjoys singalongs and the company.

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Review from Linda L (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away peacefully at Lunan Court. I have thanked all the staff and would like to say a special thank you to the manager. Thank you for everything, what a great loving caring home and thank you all. Too many names to mention individually, that's how brilliant you all are will miss you all
loads.

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Review from Margaret K (Mother of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter came to the home reluctantly after a long stay in the hospital when she always believed she would come home with me. This was not possible as she came kicking and screaming to you. I think the staff and management are dealing well with her as she can often still be very angry. You are doing
your best and I know it can't be easy. I hope it will improve. Thanks.

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Review from Linda J (Stepdaughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. My step-mum was celebrating her 100th birthday and the staff and management went above and beyond to facilitate this amazing birthday. Staff were always attentive and listened to any concerns about my stepmum's health. They always came as soon as possible. Management was amazing
and very caring and kind. I feel my stepmum is well taken care of and looked after when I have to leave and return to Canada.

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Review from Audry T (Sister of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home very welcoming. Staff always sociable and helpful. I travel from Newcastle to see my brother and always found him clean and well dressed and cared for. My brother was at the home for six years so I really don't have to say anymore. All staff were his family and all loved him and had
a good relationship.

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Review from Kathryn H (Wife of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lunan Court provide excellent care. Very people-centred. They listen to your worries and work with the family. My husband is very well looked after, even though he has limited conversation. They still speak to him. December was a magical month. So many activities for the residents. Such
happy faces. The staff, managers and nurses have made this care home a lovely place to be.

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Review from Sharon S (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Lunan Court for 18 months and it was a very hard decision for my dad to decide that long-term care was needed. From the time she moved in she was treated with dignity and respect and there was so much joy and laughter in the home. There was often music and singing and the social
media page was updated regularly with photos. Staff interacted positively with the residents. My mum was well cared for and seemed happy when we visited.
My dad was ill this year and sadly passed away suddenly. The manager and the team were so kind and compassionate. He was treated like a resident as he visited Mum daily. I cannot praise the manager highly enough as she was such a support to me personally.
Sadly my mum also deteriorated in October and passed away. During her last days I stayed with her and was made to feel so welcome, there was an endless supply of food and drinks for all the family that were visiting. The staff were very attentive to Mum at a devastating time and responsive to her needs.

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Review from R N (Wife of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my husband moved into Lunan Court Care Home my family and I were very impressed by the warmth and friendliness of the manager and all her staff.
Nothing was too much trouble and my husband was treated with kindness, good humour and dignity. We were shown the same compassion by the staff
throughout my husband's time at Lunan Court especially supported during his final days which were a very sad time for us all. In our view, he couldn't have been in a better care home and we are grateful to the whole Lunan Court team.

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Review from Andrew W (Stepson of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother was transferred from the hospital to Lunan Court Care Home. She was very confused and frail. She was received with kindness and consideration. The staff were very thorough and sensitive in dealing with her health and personal needs. In spite of this, her health declined and she passed
away in a few weeks. During this time, the staff made sure that she was comfortable and that her passing was very peaceful. I would have no hesitation in recommending this care home to anyone who was in need of such care.

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Review from Ann R (Sister-in-law of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problem at all with Lunan Court Care Home. Husband, Mum and now Brother-in-law, so think that says it all. Very happy with the care they all received.

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Review from James H (Friend of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited regularly two close friends over the last five years and have found the care at Lunan Court to be of a very high standard. The care home is kept to a very good standard of decor, cleanliness and comfort for the residents. The staff are courteous, kind and caring, making visits always
a positive and welcoming experience.

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Review from Helen M (Wife of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolute gems. My husband's eyes brighten up when they come in to see him. They have the patience of a saint. Everyone makes you so welcome.

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Review from Sandra D (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted to Lunan Court just a week before Christmas 2020 and only one year into the pandemic, in the early stages of vascular dementia. From day one mum was treated with dignity and respect during some very difficult times when lockdown and restricted visiting was at a high. The staff were
always accommodating and warm, wouldn't have asked for better care. Even more so in mum's last few days where compassion and sensitivity were shown throughout. This gave comfort and I can't express my thanks enough to all the staff involved with mum during her stay.

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Review from G F (Daughter-in-law of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law sadly declined in health over a short period of time. At end of life her care from staff at Lunan Court was second to none. I witnessed at first hand the gentleness of moving and handling, speaking to her at every step making sure she was comfortable. From management to carers - domestic
to front office everyone had a kind word to say about my mother in law. That means a lot. Thank you to everyone.

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Review from B G (Wife of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management are very helpful and caring at all times.

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Review from Grace F (Daughter-in-law of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During COVID crisis Lunan Court staff have gone above and beyond to make sure all regulations were adhered to. Results show there has been very little infection at the home. Now that we are able to visit more freely precautions are still in place. All staff have been under a terrible strain but everyone
I have had contact with have been so caring and determined to keep standards high. Somehow we all manage to have a laugh with my mother-in-law to keep spirits up.

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Review from D S (Son of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to COVID it's hard to judge but under the circumstances, staff have worked hard at making sure visiting goes to plan and are very friendly and welcoming. Also, put lots of photos with activities carried out. Overall as far as I can see, doing a great job.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Lunan Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Lunan Court Care Home is calculated as follows: ( (124 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lunan Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (12)

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Frequently Asked Questions about Lunan Court Care Home

What types of Care is Lunan Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lunan Court Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Lunan Court Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Lunan Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Lunan Court Care Home to the centre of Arbroath?

0.5 mile(s) as the crow flies, distance by road may be significantly further.