Please make an appointment to come and see us and Celia will happily talk through fees and charges and how it affects you. Care home fees vary and we can help to explain what they mean for your circumstances Thanks Celia 01356 626167
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Bearehill Care Home has a Review Score of 9.8 (9.765) out of 10, based on 16 reviews in the last 2 years. Over all time Bearehill Care Home has 52 reviews.
Review from Rosemary S (Wife of Resident) published on 21 February 2023
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Reply from Richard Lake, Home Manager at Bearehill Care Home
What a lovely review I will ensure I pass this on to the team.
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Review from A M (Friend of Resident) published on 20 February 2023
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thank you for spending the time to review our home. We continue to work hard to make improvements.
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Review from Sandra D (Daughter of Resident) published on 17 February 2023
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thanks for taking the time to review the home, we are currently re-decorating the corridors and replacing lighting with daylight bulbs giving a brighter appearance.
Refurbishment work will continue over the next year.
Thanks.
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Review from J C (Friend of Resident) published on 14 February 2023
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thank you so much, for the lovely review. We have a new activity co-ordinator who joined us last week. Check out our social media page for all the new exciting activities happening at Bearehill.
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Review from Erica M (Daughter of Resident) published on 6 February 2023
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thank you for your lovely review. It's an honour to look after and care for other's loved ones, I am delighted that you are happy with the care I will ensure the team is thanked on your behalf.
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Review from Martin S (Son of Resident) published on 30 December 2022
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Review from Peter B (Husband of Resident) published on 15 November 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thanks, Peter, we are going to miss you both when you go home. I hope you make lots of new memories together in your new home
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Review from C S (Daughter-in-law of Resident) published on 31 October 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
What a lovely review, thank you so much. Resident care and comfort are central to every decision we make, lots more positive changes to come.
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Review from Nathan M (Godson of Resident) published on 31 October 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thank you so much for taking the time to review our home.
Our staff work incredibly hard to provide a loving, caring environment for our residents and lovely reviews like this mean so much.
I will pass on your kind words to the team.
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Review from Lynne R (Great-Niece of Resident) published on 13 October 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thanks, Lynne, It was our honour to look after her and we will all miss her.
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Review from K L (Daughter of Resident) published on 27 September 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Thank you so much for taking the time to review Bearehill. I am delighted your mum is enjoying living at Bearehill, it's a privilege to care for her. I will ensure I pass on your kind words to our amazing team.
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Review from S S (Granddaughter of Resident) published on 22 September 2022
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Reply from Richard Lake, Home Manager at Bearehill Care Home
Positive feedback is so important for our staff team so thank you for spending the time to give your feedback. I am delighted that you are happy with the care your granny is receiving, I am always available if you ever have any concerns.
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Review from C D (Daughter of Resident) published on 14 September 2022
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Reply from Kristin Jackson-Brown, Regional Director at Bearehill Care Home
Thank you very much for your wonderful review, our staff really appreciate your feedback. We are delighted that you and your mum are very happy with the care provided at Bearehill.
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Review from M R (Wife of Resident) published on 23 June 2022
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Reply from Sue Ashton, Home Manager at Bearehill Care Home
Many thanks for the review. We aim to provide kind care from all staff. Please let me know if we can be of assistance to improve the service.
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Review from Mary N (Daughter of Resident) published on 10 June 2022
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Reply from Sue Ashton, Home Manager at Bearehill Care Home
Many thanks for your feedback. The home is working through a refurbishment plan, and we hope to have this finished by the end of the year. The staff work hard to ensure that the best and kindest care is delivered to their residents.
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Review from M F (Daughter of Resident) published on 6 April 2022
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Reply from Michelle Hutchison, Home Manager at Bearehill Care Home
Thank you for your feedback. We will indeed keep up the good work!
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Review from G L (Daughter of Resident) published on 23 December 2021
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Reply from Michelle Hutchison, Home Manager at Bearehill Care Home
Many thanks for the kind words which I will relay to the staff. The staff at Bearehill thank you for the review and we are glad to hear the benefits gained by your NOK while living at Bearehill.
Michelle
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Review from Lorraine (Daughter of Resident) published on 19 November 2021
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Reply from Michelle Hutchison, Home Manager at Bearehill Care Home
Many thanks for your kind words which I will extend to the team.
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Review from Fiona R (Daughter of Resident) published on 7 September 2021
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Review from Tracey L (Daughter of Resident) published on 15 December 2020
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The Review Score of 9.8 (9.765) out of 10 for Bearehill Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.765 for Bearehill Care Home is calculated as follows: ( (145 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.765
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bearehill Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Acting Home Manager
Joined: 2025
Annamarie Hudson brings a wealth of experience, dedication, and leadership to her role as Acting Home Manager at Bearehill Care Home. With a diverse career spanning the health and social care sector, Annamarie has held senior positions including Deputy Manager, Senior Team Leader, Trainer, and Recreation Therapist. She has also played a key role in operational and quality improvements across multiple care services.
Annamarie is passionate about person-centred care and has been instrumental in developing services that not only meet but exceed the standards set by regulatory bodies including the Care Inspectorate, NMC, and SSSC. She has successfully led initiatives that have significantly improved audit scores, supported quality compliance, and enhanced resident wellbeing.
Her background includes supporting over 240 admissions in a 12-month NHS contract, ensuring safe and responsive care transitions. Annamarie is also experienced in overseas recruitment processes, staff development and mentoring, and creating inclusive environments that promote community engagement and individual choice.
With strong skills in leadership, communication, and strategic planning, Annamarie is committed to delivering excellence in care. Her professional ethos is rooted in compassion, attention to detail, and continuous improvement – all of which she brings to Bearehill Care Home every day
Job Title: Head of Domestics
Joined: 2018
Shona joined the team at Bearehill Care Home as a Carer and took on the role of Head of Domestics in 2020. Shona oversees the domestic and laundry team and prides herself on keeping the home clean and fresh and ensuring that all infection prevention controls are maintained.
Job Title: Maintenance
Joined: 2019
Arvin has been working in the care sector since 2009 and joined the team at Bearehill Care Home in 2019 as the maintenance person. Arvin takes great pride in ensuring that the home is well maintained and offers the residents a home from home setting.
Job Title: Domestic Assistant
Joined: 2014
Emma has been a valued part of the team in Bearehill, working in a variety of roles within the home. Emma has a high standards when it comes to cleanliness and organisation, supporting the younger team in obtaining the same level within the service. Emma likes to bake and regularly bakes for the team and the home when there is special occasion. She also like Motorbikes and attends regular events and country living.
Job Title: Administrator
Joined: 2023
Cecilia has been with the company for 3 years working at Bearehill for two of those. Cecilia has worked as an administrator for over 10 years with previous experience as a Science teacher for secondary school students. She is still assisting with supporting neighbours children to prepare for exams or needing that extra study time out of kindness.
Cecilia loves swimming and goes regular to her local pool. Cecilia has two Mainecoon cats called Harris and Skye named after her two favourite holiday spots in the UK.