Benholm Care Home

76 Glamis Road, Forfar DD8 1DS
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9.2 27 Reviews
  • Benholm Care Home, Forfar
Benholm is a 34-bedded care home in the outskirts of Forfar with open spaces, social and private areas and en-suite rooms.

The location offers easy access to the town centre, only a half-mile walk, and there is a bus stop outside of the home. Benholm has an on-site minibus to enable outings and trips, keeping residents engaged and connected to the community.

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Care Provided by Benholm Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carol Everett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Benholm Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,600
    • Self-Funded Residential Dementia Care £1,300 – £1,600
    • Self-Funded Nursing Care £1,300 – £1,600
    • Self-Funded Nursing Dementia Care £1,300 – £1,578
    • RESPITE Self-Funded Residential Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,581
    • RESPITE Self-Funded Nursing Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,553

  • Please note that these fees are base guides and could be subject to general reviews.
  • (these prices are only a guideline, please contact Benholm Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime visiting.


  • Parking

  • On site parking


Benholm Care Home Reviews (27)

Total of 27, showing 1-20
9.2

Benholm Care Home has a Review Score of 9.2 (9.201) out of 10, based on 5 reviews in the last 2 years. Over all time Benholm Care Home has 27 reviews.

Overall Experience

  • 21
  • 6
  • 0
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Date Published

27
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22

Review from Judith G (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a Benholm Care Home resident and, having previously had my mum in care at another home, I am filled with gratitude every time I think of her being in Benholm. My mum has dementia and my worst fear when choosing a care facility was that she would be left to simply fade away. I wanted
her to be cared for and ultimately, to be happy. And thankfully, it seems that she is in the perfect place. There is no fear of her being neglected or suffering from lack of stimulation. The management team are exceptional. The staff are kind, compassionate, positive and enthusiastic. The home itself is beautiful and exceptionally clean. The food is excellent. And the activities are beyond my expectations.
Benholm, to me, is the dream home for anyone in need of residential care. Again, the staff are incredibly caring towards my mum and she is happy and considers Benholm home, which is a huge relief. Over and above this, the staff extend their care to include relatives and I always feel welcome.

Reply from Rachel Johnson, Head of Communications at Benholm Care Home

Thank you so much for taking the time to write such a wonderful review of our shared home community. We are honoured to care for your Mum and it's a pleasure to support you both here in Forfar. We'll share these beautiful words with the whole team - it's greatly appreciated.


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Review from A G (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault the care and attention my mum has had since she went into the home in March. Every carer and nurse has been excellent in every way. My mum is so happy to be there, they all make sure there are lots going on between music, bringing in animals, weaving, painting stones, always something
to keep the residents alert and happy. Well done Benholm Care Home.

Reply from Rachel Johnson, Head of Communications at Benholm Care Home

Thank you so much for taking the time to review our shared home community. We're proud to support your mum and create new opportunities and adventures each day. Thank you for being a special part of Benholm.


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Review from David S (Respite Resident) assisted by family/friend published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was not my first visit to Benholm Care Home but when I arrived, the manager and staff remembered me and were very welcoming. Each visit, there were activities and I was encouraged to take part which was really nice. The friendly manager and staff make it feel homely, not an institution. In my opinion,
it is, by far, the best care home in my area.

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Review from K B (Son of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service for my father.
Room was on hold until he was ready to move.
Staff so friendly and helpful.
A great introduction for my father when he was admitted.
Not sure about activities in the home yet as my father has just arrived.
Hopefully, he will interact with activities.

Reply from Rachel Johnson, Head of Communications at Benholm Care Home

Thank you for your kind words about your positive moving-in process. Our Activities Coordinator Tracey will take time to learn about your Father's interests and hobbies and fully support these moving forward, including encouraging regular trips on our minibus if he would like to explore further afield. Welcome to our shared home community.


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Review from Denise M (Daughter of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is well looked after at Benholm. He has settled in fine, and there is lots for him to get involved with. The activity programme that they have is fantastic and very well attended by the other residents.

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Review from D A (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the care our dad gets from this amazing care home. Staff are the best of the best, we visit on a daily basis, and they always have something going on in their beautiful lounge, and the music seems to really lift all the residents, just like one big family. Really want to thank everyone
one of you, you really do all care and work so hard.

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Review from Maria S (Daughter of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is much happier since coming into care. Mum is more content, has made friends and enjoys the in-house entertainment. I feel more relaxed knowing my mum is safe and well cared for and the staff are all approachable.

Reply from Katie Barnett, Marketing Administrator at Benholm Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Isla T (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lovely staff at Benholm are giving Mum the best care.
They have given us family hope and happiness back.
They have made Mum, and us family, feel part of their Benholm family.
Nothing is ever a bother.
I thank them all so much for their kindness and care.

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Review from D G (Son of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best Care Home you could get. Staff cannot do enough for you. Happy that my Mum is in Benholm and getting well looked after. Management is very good also. Definitely a home-from-home experience. They have lots of activities within the home daily.

Reply from Katie Barnett, Marketing Administrator at Benholm Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from C L (Power of Attorney of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My client moved into Benholm Care Home in December 2021. Although in her 80s, suffering from dementia and having lived alone for a long time, she has settled in well. The staff are very caring and accommodating. She very much enjoys living at Benholm and it is very much her home now. Thank you to all
of the staff.

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Review from A S (Wife of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering Benholm Care Home my husband has settled down and is happy and content. The staff and management of the home are excellent and make a point of ensuring residents are well looked after and cared for. I couldn’t ask for more than knowing he’s getting the best care possible.

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Review from Shona F (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been here since January 2022 and we could not be happier with the care being provided. The staff are so caring and attentive not only to our Dad but to the whole family and give very good support to our Mum who likes to visit on a daily basis. We are so happy and reassured that we chose
Benholm to care for him and wouldn’t hesitate to recommend to anyone.

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Review from Kari M (Daughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Benholm for 2+ years. I have been extremely happy with the care given throughout. It must have been so difficult for all over the Covid restrictions, but the staff were absolutely fabulous, becoming the family to her when we couldn’t visit. I can never thank them enough!!
Sadly she died a few days ago but the care was amazing. She was comfortable and so well looked after. And the help we got clearing out her room was astonishing. Thank you so much, everyone. So appreciated

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Review from S G (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother only had 4 days in the care of the staff at the Benholm, having been moved from NHS care, for end-of-life/palliative care before she passed away. For the four days, she was in the care of the staff at the Benholm, I cannot praise highly enough the care and the attention provided both
to my mother but to myself as a family member spending time just sitting with my mother. My mother was asleep most of her last few days, but both nursing and care staff ensured she was comfortable and had anything she needed, and in my opinion, helped her pass away as peacefully as she could given her illness. I will admit to being very apprehensive about her moving from NHS, but all of my fears were unfounded. Sadly I didn't have time to meet with all the staff and get to know them, but those I did meet and speak to were very caring and helpful.

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Review from Lynne W (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care my dad has received since arriving at Benholm has been fantastic. He was very confused and agitated due to his dementia and the staff have been patient, caring and. understanding. They have worked with myself and my siblings to settle him in and make Benholm his home, which is what
it is now. The staff go out of their way to keep him safe, happy and very well cared for. We all know he is settled and that if there was a problem or question they would contact us immediately.

Reply from Olivia Shields, Marketing Assistant at Benholm Care Home

Thank you, Lynne, for letting us know how we are doing at Benholm Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.


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Review from H F (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Benholm Care Home for six months. When he went in, he was very unwell but with care and kindness, his health and mobility improved significantly. We are kept well-informed of any problems ie falls, lack of appetite, changes to medication, infections etc. His health is failing again
and everyone, including domestic staff, carers, nursing assistants and managerial staff, have been friendly, attentive, caring and kind. Nothing is too much trouble and they always have a smile on their faces. My grateful thanks to them all.

Reply from Jasmine Bracken, Marketing Administrator at Benholm Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience of Benholm Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Brian T (Son of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother unfortunately passed away on 26th May 2019 but during her stay in Benholm Care Home from January 2019 onwards, she was given the best care at all times. It made Mum's last few months so much easier, being cared for so well.
Although she had lost her mobility, staff ensured she was taken outdoors
whenever weather allowed, which she loved so much.

Reply from Olivia Shields, Marketing Assistant at Benholm Care Home

Thank you, Brian, for your feedback and for taking the time to share your experience at Benholm Care Home. We are so sorry to hear about your Mum but pleased you felt she received great care and hope that her time at Benholm did see some friendships flourish, especially with the care team.


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Review from Maureen P (Daughter-in-law of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good. Staff appear caring and treat residents with dignity. Residents appear clean and tidy. My mother-in-law says the meals are poor as she is unable to chew meat - poor choice. She says she is always hungry. True or dementia? Unable to answer as I have not seen the meals.

Reply from Jasmine Bracken, Marketing Administrator at Benholm Care Home

Thank you, Maureen, for your comments about Benholm Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Review from Sylvia G (Niece of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was in Benholm Care Home and the staff couldn't do enough for him. The girl that does the entertainment is very good and she always has plenty of things for the people to do and they all join in. Can't fault any of the staff.

Reply from Jasmine Bracken, Marketing Administrator at Benholm Care Home

Thank you, Sylvia, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Benholm Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from L A (Daughter of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Benholm Care Home provides excellent accommodation in a warm and homely environment. Staff and management ensure all residents are treated as individuals - with respect and consideration, protecting their dignity always. Benholm is extending its activities programme, which includes flower arranging,
baking for afternoon tea, arts and crafts, reminiscence groups. Excellent effort by all staff and enjoyed by many residents, of all abilities. Friends and family are always made welcome.

Reply from Ronnie Cavanagh, Marketing at Benholm Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Benholm Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.2 (9.201)

Overview of Review Score

The Review Score of 9.2 (9.201) out of 10 for Benholm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Benholm Care Home is calculated as follows: ( (57 Excellents x 5) + (2 Goods x 4) ) ÷ 59 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.235 Points relating to the number of positive Reviews for Benholm Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Carol

Carol Everett

Job Title: Home Manager at Benholm Care Home, Forfar

Joined: 2021

Carol is a mental health nurse with over 20 years of experience. She and the team at Benholm pride themselves on being a welcoming and cheerful team who provide high standards of individualised care. Carol is proud of her work facilitating an on-going recovery programme designed to provide clients with life skills and key self management tools to successfully overcome a variety of mental health difficulties. She has gained recognition from both statutory and non-statutory organisations including ‘The Scottish Executive Department for Health.’ A proud great-grandmother to twin girls, Carol enjoys family time, long walks and watching a good espionage movie when she isn’t working. She believes an important part of looking for the right care home is seeing them taking part of a wide variety of activities.


“We endeavour to provide a high standard of individualised care within our home to residents and families.”


Frequently Asked Questions about Benholm Care Home

What types of Care is Benholm Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Benholm Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Benholm Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Benholm Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Benholm Care Home to the centre of Forfar?

0.6 mile(s) as the crow flies, distance by road may be significantly further.