Benholm Care Home

76 Glamis Road, Forfar DD8 1DS
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9.2 27 Reviews
  • Benholm Care Home, Forfar
Benholm is a 34-bedded care home in the outskirts of Forfar with open spaces, social and private areas and en-suite rooms.

The location offers easy access to the town centre, only a half-mile walk, and there is a bus stop outside of the home. Benholm has an on-site minibus to enable outings and trips, keeping residents engaged and connected to the community.

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Care Provided by Benholm Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carol Everett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Benholm Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,600
    • Self-Funded Residential Dementia Care £1,300 – £1,600
    • Self-Funded Nursing Care £1,300 – £1,600
    • Self-Funded Nursing Dementia Care £1,300 – £1,578
    • RESPITE Self-Funded Residential Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,581
    • RESPITE Self-Funded Nursing Care £1,300 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,553

  • Please note that these fees are base guides and could be subject to general reviews.
  • (these prices are only a guideline, please contact Benholm Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime visiting.


  • Parking

  • On site parking


Benholm Care Home Reviews (27)

Total of 27, showing 21-27
9.2

Benholm Care Home has a Review Score of 9.2 (9.166) out of 10, based on 5 reviews in the last 2 years. Over all time Benholm Care Home has 27 reviews.

Overall Experience

  • 21
  • 6
  • 0
  • 0
  • 0

Date Published

27
3
4
5
22

Review from Muriel F (Wife of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident from 17 Aug 2018 to June 2019 when he passed away. The care my husband received was amazing, when he reached end of life, palliative care was excellent, professional, very caring 24 hours, also the care I received was amazing and also for all the family ie. 3 daughters, 3 son-in-laws,
plus eight grandchildren, nothing was too much bother for all staff, plus lots of hugs.

Reply from Ronnie Cavanagh, Marketing at Benholm Care Home

Thank you, Muriel, for your comments about your experience of our home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Linda S (Daughter of Resident) published on 28 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had a short stay (6 days) in Benholm Care Home earlier this year. Sadly with existing poor health, symptoms of her debilitating illness advanced quickly.
Gratitude to those members of the care team who were perceptive and sensitive in addressing her health care needs in end of life care.
Compassion,
dignity and respect are values that mean so much to patients and their loved ones.

Reply from Ronnie Cavanagh, Marketing at Benholm Care Home

Thank you, Linda, for your comments about your experience at Benholm Care Home. We appreciate you taking the time to let us know how we are doing and will take all of your feedback on board as we always seek areas of which we can improve on. Thank you once again.


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Review from Jane MBS (Daughter of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in this care home for 8 1/2 months. He was well cared for and his dignity was considered very important. As he became more ill, the care level increased - as a family we were confident that he was in excellent hands. Any medical issues were quickly dealt with and a GP or practise nurse
was called in.

Reply from Ronnie Cavanagh, Marketing at Benholm Care Home

Thank you, Jane, for your comments about your recent experience at Benholm Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from M P (Daughter-in-law of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mainly reasonably good, but I don't like visiting after work and my mother in law still wearing her cereal!
My mother in law would like a weekly bath, she says one shower since admission on 8th November 2017 but I don't know if this is true or untrue?
My mother in law says her teeth are not always
out at night, her gums are sore, I think this is probably true.
Lack of stimulation - the TV is on most of the time, but usually no one is watching.
More music, physio and activities.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Benholm Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in some areas. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.


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Review from Irene F (Wife of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience despite being palliative care with the last few weeks has been positive, nurturing and supportive. This has been the experience of the entire family. The entire team have anticipated and genuinely cared for my husband and father and our whole families needs. Palliative care superb!
Professionalism
and values displayed and demonstrated are of the highest standard. This could be shared with any team.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Benholm Care Home

Thank you, Irene, for your kind comments about your recent experience at Benholm Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Evelyn S (Daughter of Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had a shaky start probably due to her illness but with reassurance, she regained her confidence. She feels safe with the staff and her surroundings. Her new home is warm and comfortable and she looks forward to a Wednesday afternoon when an entertainer comes to play the accordion. When visiting
Mum she is always neat and tidy. She has her hair done by a visiting hairdresser.

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Review from Margo R (Daughter of Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Benholm Care Home for over two years now. He settled in very quickly. The staff are amazing and take very good care of him. Communication is good and they always phone to keep me up to date. The home is well maintained and kept clean and fresh. The food is good and dad seems to enjoy
it and I am always made welcome with a cuppa! The activities are varied and all residents are encouraged to take part. There is outside space for the residents to enjoy during the summer months and the home is very spacious and welcoming inside. It is a home from home for my dad!

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Current Review Score: 9.2 (9.166)

Overview of Review Score

The Review Score of 9.2 (9.166) out of 10 for Benholm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Benholm Care Home is calculated as follows: ( (54 Excellents x 5) + (4 Goods x 4) ) ÷ 58 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.235 Points relating to the number of positive Reviews for Benholm Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Carol

Carol Everett

Job Title: Home Manager at Benholm Care Home, Forfar

Joined: 2021

Carol is a mental health nurse with over 20 years of experience. She and the team at Benholm pride themselves on being a welcoming and cheerful team who provide high standards of individualised care. Carol is proud of her work facilitating an on-going recovery programme designed to provide clients with life skills and key self management tools to successfully overcome a variety of mental health difficulties. She has gained recognition from both statutory and non-statutory organisations including ‘The Scottish Executive Department for Health.’ A proud great-grandmother to twin girls, Carol enjoys family time, long walks and watching a good espionage movie when she isn’t working. She believes an important part of looking for the right care home is seeing them taking part of a wide variety of activities.


“We endeavour to provide a high standard of individualised care within our home to residents and families.”