Cairnie Lodge Care Centre

Forfar Road, Arbroath DD11 3RA
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9.6 75 Reviews
  • Cairnie Lodge Care Centre, Arbroath
Cairnie Lodge Care Home, located in the coastal town of Arbroath, provides personalised nursing and nursing dementia care to older people.

The home offers a choice of many comfortable communal areas for residents to enjoy the enhanced wellbeing programme as well as take part in many activities. The dining areas are the perfect space to enjoy meals, whether dining solo, with fellow residents or welcoming family and friends. For residents who prefer their alone time, the quiet room offers a tranquil space away from the bustle of the home's activities.

Links with the Arbroath community are cherished, with plenty of opportunities for residents to get to know their neighbours.

The kind and dedicated team at Cairnie Lodge take the time to learn about each resident’s individual hobbies and interests. Committed to delivering the kindest possible care, they support each person to live a fulfilled and happy lifestyle.

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Care Provided by Cairnie Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mark Lilley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Wheelchair Access

Cairnie Lodge Care Centre Reviews (75)

Total of 75, showing 1-20
9.6

Cairnie Lodge Care Centre has a Review Score of 9.6 (9.628) out of 10, based on 21 reviews in the last 2 years. Over all time Cairnie Lodge Care Centre has 75 reviews.

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Review from S I (Cousin of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is absolutely great, all staff very helpful and nothing is any trouble for them. My relative is fairly new to this home. I am very pleased so far.

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Review from G T (Mother of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son is very disabled and needs help with dressing, washing, shaving and toileting. The carers do a very good job when working with him. They show respect but at the same time, chat, find out his interests and act on what they find out. He has been there for one month and I cannot believe how well
he is getting on. We were so lucky getting him into Cairnie Lodge Care Centre.

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Review from Lorna W (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Cairnie Lodge for over a year and the staff could not do more to make her stay comfortable and homely. She enjoys the activities that are provided and loves the staff. They are friendly and caring and look after the residents well.

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Review from W F (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father within the Alzheimer's facility of the care home and was able to obtain a respite space in the other nursing home for my Mother.
The staff have been excellent throughout a stressful period for me and helped me with getting her a room. Always show great care towards both my parents.

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Review from H M (Sister of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my sister's admission to the care home with dementia and Alzheimers, I have found her care, and safety very good. All the staff are excellent and very easy to approach if you have to ask any questions. I would recommend the care home to anyone if asked.

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Review from L M (Sister of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so grateful to all the staff at Cairnie Lodge. My sister spent time in another care home and was expected to sit all day and night and complained when my sister wanted to go out into the garden.
My sister is now in a caring environment where she can go out in the garden at any time she wants to.
The staff spend time with her in the garden, the office, and in the home itself.
It's such a weight off my shoulders and mind knowing she is in the safe hands of Cairne Lodge.

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Review from L D (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are more than happy with the care Mum is receiving. There are certain things that need to be addressed i.e. things going missing from her room, especially her bottom dentures which have been missing since she arrived here.

Reply from Clare Sheehan on behalf of the Home Manager, HLT Administrator at Cairnie Lodge Care Centre

Thank you for your review and kind words about your satisfaction with the level of care your mum is receiving. I shall contact you directly to discuss the items you refer to in your review. Thank you for bringing this to my attention.


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Review from L S (Wife of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well looked after in every way all his needs are met without any hesitation. Has clean clothes on every day, staff are very good with him.

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Review from J M (Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In pleasant, comfortable, and caring circumstances, I have been given the opportunity to gently receive from my workers.
I have had excellent support from staff caring for me, who have been positive and cheerful.
I have been given time and support for my mind and body to gently return to a positive
outlook, helping me to recover my strength. I appreciate all the care I have received from every care worker with whom I have been involved. The unit is attractive and welcoming, staffed by cheerful and helpful care professionals.

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Review from Evelyn C (Wife of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cairnie Lodge is an excellent place for my husband, he is happy to be here and tells me how lucky he is.
It is a pleasure to visit him as the staff are so welcoming and kind there is nowhere else I would like to see him, I am a grateful wife. Many thanks.

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Review from M M (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cairnie Lodge is a very welcoming care home. The staff are always kind and caring and are usually very engaged with the residents. The activity staff are excellent and provide great activities. Excellent variety of food as well.

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Review from Lesley K (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a see-saw round of events post hip surgery which led to Mum being in two hospitals then contracting Covid and being in isolation for two weeks, words cannot express how grateful we are as a family that Mum was eventually transferred to Cairnie Lodge Rehab Unit after almost six weeks. What the
staff at Cairnie have achieved in three weeks we wouldn’t have believed. Everyone at Cairnie Lodge from the Office staff to the laundry girls, the activities-co-ordinator to the hairdresser all greeted us with a smile and encouragement during Mum's stay. All staff in the rehab unit including the physios and podiatrists etc are totally committed to all aspects of their work with a caring, considerate and fun approach to the residents bringing them together at meal times and making it a very homely atmosphere.
During her three-week stay apart from being fed almost 24/7 (her words) she had a visit from the Easter Bunny, a hairdo, manicure, bingo and a coffee morning. Excellent care!

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Review from S M (Daughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Cairnie Lodge in May 2023. I feel she is well looked after and staff are so lovely to Mum and myself. Mum is always relaxed and smiling at staff so I know she feels safe. Only negative is that sometimes there is not enough staff on shift and they don't get to spend enough time with each
resident.

Reply from Clare Sheehan, Careline Advisor at Cairnie Lodge Care Centre

Thank you for your kind comments around care in Cairnie Lodge. Please contact the Home Manager directly to discuss her recent review of staffing arrangements.


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Review from Susan M (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Cairnie Lodge for 3 months - firstly in hospital rehab and then respite care awaiting transfer to nursing home in home town.
She has been treated with the utmost respect by staff and has been well looked after and cared for.
As a visitor I have found all staff reception, kitchen,
laundry, cleaning and nursing care to be very friendly and helpful and the home has a welcoming atmosphere and is spotlessly clean!

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Review from A B (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting is a pleasure. Staff are approachable and extremely friendly and informative of service users' wellbeing and interactions.

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Review from S M (Daughter-in-law of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has had an excellent rehabilitation experience in Cairnie Lodge.
All aspects of her care were very good, staff were excellent.
She has now retired home and is doing really well at home.
Family would recommend this unit to anyone requiring proper rehabilitation following a period
of illness.

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Review from Lynne C (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled well in Cairnie Lodge. Loves the food and enjoys interaction with the staff. Very welcoming home and can't praise the staff highly enough for their patience and continuing care towards my dad.

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Review from Douglas P (Husband of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, never had any problems.
The staff are very good, nothing is a problem.
The food is excellent and very tasty.
At Christmas, the staff were brilliant with my wife.
Cairnie Lodge is a very good and well run care home.

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Review from D F (Cousin of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All contact with the care centre has been excellent. Staff are helpful and communicate well about any changes of health.

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Review from J V (Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice people. Nice atmosphere. The staff are always helpful and treat me with respect.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Cairnie Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Cairnie Lodge Care Centre is calculated as follows: ( (170 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 250 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairnie Lodge Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (9)

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Frequently Asked Questions about Cairnie Lodge Care Centre

What types of Care is Cairnie Lodge Care Centre registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cairnie Lodge Care Centre provide?

Palliative Care & Physiotherapy are other types of care provided.

How many Rooms does Cairnie Lodge Care Centre have?

There are 60 Single Rooms.

What are the Facilities & Services at Cairnie Lodge Care Centre?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Cairnie Lodge Care Centre to the centre of Arbroath?

1.5 mile(s) as the crow flies, distance by road may be significantly further.