Cairnie Lodge Care Centre

Forfar Road, Arbroath DD11 3RA
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9.6 75 Reviews
  • Cairnie Lodge Care Centre, Arbroath
Cairnie Lodge Care Home, located in the coastal town of Arbroath, provides personalised nursing and nursing dementia care to older people.

The home offers a choice of many comfortable communal areas for residents to enjoy the enhanced wellbeing programme as well as take part in many activities. The dining areas are the perfect space to enjoy meals, whether dining solo, with fellow residents or welcoming family and friends. For residents who prefer their alone time, the quiet room offers a tranquil space away from the bustle of the home's activities.

Links with the Arbroath community are cherished, with plenty of opportunities for residents to get to know their neighbours.

The kind and dedicated team at Cairnie Lodge take the time to learn about each resident’s individual hobbies and interests. Committed to delivering the kindest possible care, they support each person to live a fulfilled and happy lifestyle.

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Care Provided by Cairnie Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Janette Matias (Interim Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Wheelchair Access

Cairnie Lodge Care Centre Reviews (75)

Total of 75, showing 61-75
9.6

Cairnie Lodge Care Centre has a Review Score of 9.6 (9.628) out of 10, based on 21 reviews in the last 2 years. Over all time Cairnie Lodge Care Centre has 75 reviews.

Overall Experience

  • 57
  • 17
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Review from Margaret M (Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Cairnie Lodge Care Centre was very comfortable and all the staff were very pleasant at all times and very eager to help.

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Review from Wendy S (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very good. They interacted with my mother as much as possible. She was cared for very well, made sure she was always clean and dressed for the day. The nurses were also particularly attentive to her condition and made sure she took her medication.

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Review from Agnes B (Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay here. The staff have been excellent and the attention I have received has been first class. The girls have been very friendly and have gone to a great length to make you feel good. The food has been marvellous. I would recommend this place to anyone who needs care. I just wish
I could stay here longer.

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Review from Anne S (Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is wholly favourable. The staff are extremely good and kind. Staff in charge are so efficient and caring. The food is very good. Physiotherapy department is very good.

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Review from Sheila B (Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of food, care and attention.

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Review from Gavin D (Son of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has settled in nicely in Cairnie Lodge Care Centre - Very happy and a completely different person.

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Review from Elizabeth A (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this a fantastic support to Mum and our family. Everyone has gone out of their way to help us and keep us informed. Mum has had first class care in a really lovely environment.

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Review from Derek H (Son of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cairnie Lodge for eleven years. She was a much loved and respected resident. Every member of staff took the time to speak to her even though my mother couldn't answer back. I couldn't fault anyone or anything. From the domestic staff who would come in and have a good chat.
The nurses are incredible and the carers don't get the recognition they clearly deserve. They go beyond their duties and would do anything to help. I will forever be grateful for the love and care given to my mother.

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Review from William M (Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care could not be better, users health improved leaps and bounds.

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Review from William B (Son of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received was excellent. The staff were very good in encouraging him to do things for himself ready for coming home.

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Review from R B (Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The stay here was very good in all ways. Accommodation first class, service first class. Taken all over, first class, servers polite and tidy.

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Review from M C (Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from Gail S (Niece of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite after a fall. Excellent in every aspect. Elliot unit staff very professional and good at whatever job they undertake. Relatives made welcome and kept informed.

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Review from Ethew M (Wife of Resident) published on 16 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my husbands care at Carnie Lodge to be excellent, all the staff are very friendly and good at their job. Very pleased with the care given to my husband.

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Review from Evelyn M (Daughter of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we came to see mum, she was very clean, happy and contented. Settled in very well, enjoyed the company of all the staff and residents. All staff very forthcoming with any information. All the family very happy with the care that mum received whilst in Cairnie Lodge.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Cairnie Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Cairnie Lodge Care Centre is calculated as follows: ( (170 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 250 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairnie Lodge Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (9)

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