Finavon Court Care Home

5 Carseburn Road, Forfar DD8 3HW
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9.7 58 Reviews
Finavon Court Care Home, located in the centre of Forfar, provides personalised nursing and nursing dementia care to older people.

The professional care team at Finavon Court takes the time to learn about each resident’s individual hobbies and interests, supporting them to lead an active and fulfilling life.

The welcoming home offers many areas for residents to socialise, relax and unwind. The pretty garden, which is taken care of by some of the more green-fingered residents, is a favourite location to spend time or enjoy the company of friends and family. Finavon Court also boasts a selection of specially designed dining areas which are the ideal spot to share meals with fellow residents, or family and friends.

Each member of the professional care team is there to help you or your loved one settle into the home. So whether you're looking forward to getting involved with the Forfar community, socialising with other residents or embracing a slower pace of life, you can be sure that you'll receive all the support you need to live life the way you choose at Finavon Court.
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Care Provided by Finavon Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Cameron (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Finavon Court Care Home Reviews (58)

Total of 58, showing 41-58
9.7

Finavon Court Care Home has a Review Score of 9.7 (9.727) out of 10, based on 18 reviews in the last 2 years. Over all time Finavon Court Care Home has 58 reviews.

Overall Experience

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  • 17
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Review from S G (Wife of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care of my husband has been very good. The staff do try very hard to dress him as I wish. Only on rare occasions do I have to comment on this.
The staff are always courteous and helpful and on observation, all residents are treated the same.
The atmosphere is relaxed and staff work in
a calm and kind way. The only problem I have found is with clothing particularly with underwear, nightwear, socks/slippers i.e the smaller items and accessories. ( my family think this is not important).

Reply from Clare Sheehan, Care Advisor at Finavon Court Care Home

Thank you very much for taking the time to make such kind comments about the care and the staff at Finavon Court. We are very sorry that you have had any cause to raise concerns about belongings and we will monitor this closely. Please do not hesitate to raise any issues immediately with the Home Manager so she can resolve right away.


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Review from Irene P (Mother of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter stayed for 2 weeks in September for respite. She appeared to really enjoy her stay and when we phoned the care home for updates we were given concise and clear information on how she was doing. This made a difference in easing our minds that there were no issues while she was there.

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Review from June G (Daughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is excellent. The staff appear happy and interact well with residents and relatives. There are regular meetings with relatives and invitations to lots of activities.

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Review from Barbara V (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Respite Care frequently over the last 18 months, the majority of the respite being at Finavon Court.
The staff are friendly, helpful and always pleasant. As a visitor, I am always treated with respect and helped with any queries or questions I have surrounding my father during
his stays.
I think it helped us as a family that my mother had also been a resident in Finavon Court for 5 years prior to her death last year so the home itself was very familiar to us and my father, which made respite care in Finavon Court for my father a bit easier.

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Review from Patricia C (Sister of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has recently moved into Finavon. She seems very happy - she's included in activities that take place if she wishes to do so.
Her clothes match well, her overall appearance is very good as she requires assistance.
She is always asked what choice of meal she would like and is given a cup of
tea or coffee when requested. She does enjoy her cuppie and biscuits.
Staff are very patient with her as she can be challenging at times. I feel satisfied with her care and have no concerns at all.

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Review from Patricia S (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came in to Finavon Court at the beginning of December. His care has been outstanding from all aspects. The care my father receives is of a very high standard. With staff being very knowledgeable about the type of care each resident needs. There is nothing that they cannot see to, no matter
how little or big. The food is fabulous and the home is very welcoming. The staff are there because they want to be and not because they have to be. The atmosphere is very pleasant and they have lovely surroundings, all our family are delighted with my father's care which is all to do with the manager. Highly recommend the home.

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Review from Irene C (Wife of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with how my husband is being looked after. Everyone is very friendly and helpful.

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Review from Andrew J (Brother of Resident) published on 6 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother entered Finavon January 2016 but due to the distance involved, I was unable to visit until November 2016. Until then I had been on the phone regularly and always found anyone at Finavon answering the phone to be extremely pleasant and more than helpful on every occasion no matter what time
I called. I was finally able to pay a short visit in November and I cannot thank the staff enough for the welcome I received and the attention I was given, nothing was too much trouble. I was able to visit various parts of the home and everything was spotless. Having had previous experience of a care home with my dad, Finavon was far, far superior. I would have no hesitation in recommending Finavon Court to anyone requiring this specialist type of care.

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Review from Lorna M (Sister of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very very good care home. I am very very satisfied with the care my sister receives.

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Review from M F (Brother of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The visitor reception room was staffed by a very personable lady who very quickly made arrangements for my brother to meet my wife and I in a private room. Tea and cakes were provided and this initial experience set the tone for the visit. The manageress took time out to discuss the current situation
regarding my brother and provided me with relevant information about contacting his power of attorney. We had visited twice previously and am certain that the quality of the rooms, both private and public were first class. Staff who we have been in contact with have impressed us greatly.

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Review from Ethel T (Wife of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home to be of a good standard and staff are very good. Always willing to answer any queries we have. Rooms clean and modern.

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Review from R S (Husband of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are excellent.

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Review from Ann F (Wife of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, my husband is very well looked after. Would always recommend.

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Review from Graham S (Son of Resident) published on 10 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very helpful with me anytime I visit my father.

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Review from Alison M (Daughter of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival I am always greeted by a cheery welcoming administrator. Mum is kept clean and tidy and is always happy which reflects her contentment. I visit regularly and care is consistently good and with the refurbishment the floor looks very welcoming. If I've any concerns, I raise them with floor
staff in confidence that it will be dealt with. Mum is clearly popular with the staff and relaxed and happy.

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Review from Anne M (Sister of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Finavon Court - Forfar is one of the best in the Forfar area, the manager and all the staff are very caring towards residents and visitors.

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Review from S G (Sister of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother likes it in Finavon Court. He likes the food he gets for his lunch and tea, he gets on well with the staff. I think he likes to join in the activities, he gets on well with most people. He enjoys going out with the staff shopping.

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Review from Jane C (Sister of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy living at Finavon, the carers and domestic staff are second to none, the manager, the administrator, the handyman and the activities lady are also wonderful and very approachable if I do need help or advice. I cannot praise them all enough.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Finavon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Finavon Court Care Home is calculated as follows: ( (160 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 216 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Finavon Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Nov 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (7)

Top 20 Large Care Home Groups 2023

Recipient: HC-One

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2020

Recipient: HC-One

Date: Friday 28 Feb 2020 More details

Top 20 Large Care Home Groups 2019

Recipient: HC-One

Date: Thursday 28 Feb 2019 More details

News (33) & Events (0)

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